Service Rep Clerk
Resume:
Lashunda A. Pate
Horn Lake MS, 38637
adxudq@r.postjobfree.com
Objective
Seeking to use my logistics experience within an establish company offering room for advancement based on my skills and work performance. Pro-active oriented with broad experience in all aspects of customer services including international. Well disciplined with proven ability to manage multiple task assignments efficiently under pressure, fast learner with high energy and drive to exceed expectations.
Areas of Expertise/Specialize Training
●Excellent Customer Service skills
●Strong SAP and Exacta knowledge
●Excel, MS Words, and PowerPoint
●Great Communication skills
●Good Computer and Typing Skills (40 wpm)
09/2015 to Present Grace and Mercy Senior Care, Olive Branch, MS
●Housekeeper
●Transportation
●Assistance
●Assistance with dressing, bathing, grooming, shaving
●Assistance with there medicines
●Transportations to doctors or store runs
05/2011- 08/2012 Greenlee Textron
Traffic Coordinator Clerk/Customer Service Clerk/Expediter
●Responsible for order expediting and management
●Improved expedite orders from 90% same day to 99% same day
●85% Customer Service work
●Resolve Customers complaints
● Schedule Trucks
●Shipping and Receiving Department
●Responsible International Invoicing
●International Small Parcel and LTL
●V.21 Report
●Open Orders Report
●Inventory Control
●Quality experience
●Printer press operation machine
10/2008 – 04/2011 Ozburn & Hessey Logistics, Memphis, Tn.
Customer Service Rep/Expediter
●Responsible for order expediting and management
●Improved expedite orders from 90% same day to 99% same day
●85% Customer Service work
●Resolve customers complaints
●Research outstanding orders
●Shipping and Receiving Department
●Wrapping machine 04-2006 – 05/2008 PSP Solution, Southaven, MS Customer Service Clerk
●Filing Insurance Claims
●Handling all Customer Request
●Inbound and Outbound calls
●Finding Solutions to meet Customer needs
●Filing Invoices
●Pricing
●Preforming other Duties assigned
03/2004 – 03/2006 FedEx Hub, Southaven, MS
Machines Operator
●Manufactured forestry related equipment
●Manufactured rubber, plastic hoses & belting
●Bend curtain parts at 45 & 90 degree angle
●Shipping and Receiving Area
EDUCATION
National College of Tech. – Administration Office Professional, 10/2009 – 9/2012
Job Corps Academy, Diploma – Graduated 05/2008
I am eager to secure a position in your in your company to utilize my ability and to be a useful addition to your company. My strengths include ability to work well as a team member, and perform task effectively under pressure. I am capable of contribution, and have knowledgeable insight of a progressive fast pace business atmosphere of any source.
I seek a challenging position where significant accomplishments and hard work will be required and rewarded. I have qualities of motivation, diligence and competence, as well as driving for excellence. I will be a dedicated team member to your organization. I have a competitive edge.
I am self-motivated. I have the interpersonal and organizational skills, leadership and drive that a fast pace operation desires for their company.
Thank you in advance for your time and consideration.
Sincerely,
Lashundra Pate
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