Terrell Allen
Killeen, TX ***** US
Mobile Phone: 254-***-****
Email: adxucv@r.postjobfree.com
Availability: Yes
Job Type: Permanent
Work Schedule: Full-Time
Clearance: Secret (Active)
Work Experience:
Tobyhanna Army Depot 12/2012 – 03/2023
2651 Ave G Bldg. 7803
Fort Polk, La 71459 United States
Hours per week: 40
Equipment Specialist (Electronics)
Series: 1670 Pay Plan: GS Grade: 12
Supervisor: Jeffrey A. Schmidt 253-***-****
Okay to contact this Supervisor: Yes
Duties, Accomplishments and Related Skills:
Serves as an equipment specialist for the Tactical Operations Center (TOC) located at Ft. Polk, La and assigned region. Provides on-site technical and maintenance assistance, analyzes complex technical problems, and provides training to site operations and maintenance personnel. Repairs and maintain specialized test sets and fixtures required to support the TOC. Provides maintenance and supply support to all Standard Integrated Command Post System (SICPS) platforms, such as analysis of primary and auxiliary power systems, power and data cabling, environmental control systems (ECU's), interfaces of communications/computer equipment and grounding procedures. Participates in daily scheduled meetings and briefings concerning ASC, AMC, FORSCOM, National Guard/Reserve Commanders, JRTC Commanders, BLST Chief, and associated commands in reference to equipment daily status, during JRTC or MTC rotations at Ft. Polk, LA. Monitored the development of ASC support, field and sustainment maintenance, and materiel management integration missions regarding all AMCOM, CECOM and TYAD electronic equipment for JRTC Operations. Evaluated and assess Soldiers qualifications, strengths, and weaknesses within the first three days of operations and then tailors a class to meet the Soldiers expectation. Scheduled and attended meetings with personnel, on matters concerning general equipment and answered questions on the uses, properties and characteristics of equipment. Possessed skills needed for future training to include critical thinking, communication, interpersonal skills, computer and research skills. Communicated and worked closely with program manager, equipment developer, and project managers to assess and identify training needed for current and future employees. Maintains effective and supportive relationships with contractors and Soldiers alike. Took the initiative to resolve areas of disagreement, and handled difficult situations with tact and diplomacy. Only referred highly controversial issues to decision making authorities. As a retired Soldier, assisted junior officers, seniors, lower enlisted Soldiers, and family members facing complex issues, such as healthcare, finances, or disability during in and out-processing of the military. Utilized a variety interpersonal communication techniques, problem solving and negotiation skills to identify, validate, and resolve issues and concerns. Actively participates in weekly meetings, assists with training, and lends expertise in developing skills as they relate to job performances. Communicated and interacted with Soldiers and their representatives/spouses to facilitate timely, proper decisions. Completed and attended training, schools, other travel assignments and adhered to all safety training issues that contributed to the activity and knowledge of the Logistical Support Team (LST) equipment management program. As the LST Facility Manager, responded to verbal and written requests for vehicles and equipment that were on hand and contacted the proper organizations for equipment needed to support Joint Rotation Training Command (JRTC) mission. Responsible for oversight and coordination of the LST (GSA) fleet of vehicles and ensured that all management procedures and policies were adhered to, effectively enhancing all coordinated efforts.
EPS Field Services Company 10/2008 - 06/2012
LBE Tech III
53rd Rod and Gun Club Loop
Fort Hood, TX 76544 United States
Hours per week: 40
Supervisor: Martin Segraves 254-***-****)
Okay to contact this Supervisor: Yes
Duties, Accomplishments and Related Skills:
Electronic Tech III, CECOM LBE (LCMC) Life Cycle Management System. Performs analysis and maintenance on communication equipment, generators, hardware, software and all associated electronic systems and components. Analyzes and evaluates workload data. Use statistical data to prepare clear concise reports, charts, and graphs that provide the current status of electronic equipment actions, comparisons to past data, and indication of unusual or major variations in data. Validate statistical reports and identify and determine the cause of unusual out of the normal range data and trends. Performs installation test, preventive maintenance, troubleshooting, and repair of communications equipment by ensuring that the activities are scheduled, plan and coordinated. Performed the day-to-day operations (LBE) support of the installation's missions and emergency operations which prepared units to support conflicts during the Gulf Wars. Resolves perceived and potential conflicts by providing a platform for grieving parties to express their issues, thoughts and concerns. Excellent communication skills with customers or clients, other employees in work environment, outside organizations and other government entities. Possesses the ability to work alone or as an effective team member. Actively performed and participated in a variety of meetings, assisted with training, and shared expertise in duties requiring logistic management operations, skill development, evidence and research gathering, planning, coordinating, and evaluating logistic actions required to support workload and resource requirements. Created and maintain notes of Soldiers files regarding work performance, and kept records updated with new information after every training session. Schedules and attends meetings with personnel, contractors and vendors on matters concerning general equipment and answers questions on the uses, properties and characteristics of equipment. Provided group and individual training based on Soldiers learning style and behavior. As a retired military Soldier, effectively briefed and counseled, groups and individuals based on organizational needs and prepared them for future deployment.
Network Operations Supervisor 4/2007 – 8/2008
US ARMY
1001 Tank Destroyer Blvd
Fort Hood, TX
Hours per week: 50
Supervisor: Nathan Hamilton (254-***-****))
Okay to contact this Supervisor: Yes
Duties, Accomplishments and Related Skills:
Served as Senior Advisor and Technical consultant for the Commanding General G6 (Rear). Managed III Corps communication network with 20 personnel on staff and provided technical guidance for all staff and divisional representatives utilizing skills in diplomacy, tact, discretion, and knowledge of protocol. Effectively mastered an understanding of the III Corps missions, policies, and services in order to respond to the Soldiers questions or concerns. Analyzed reports, records, and recommendation to determine whether equipment should be repaired, replaced, or if additional equipment is needed. Responsible for the inventory management, control and distribution of expendable inventory, and placed an emphasis on returns, recalls and reutilization. Studied and made recommendations on the feasibility of adapting current/new equipment, comparative costs: alternative methods: compatibility with related processes or systems concerning security, survivability, and diversification. Worked closely with the Directorate of Contracting (G8), end users, procurement, and comptroller personnel of local and higher agencies, to prepare contract requests and specifications that included statements of work and estimates. Provided guidance to customers, colleagues, and subordinates with policies set forth by III Corps. Ensured all incoming and deploying personnel received training and threat briefings to support mission requirements referencing security of personnel and assets. Assisted other division members as needed, participated in special projects and maintained effective and supportive relationships with contractors and Soldiers alike. Responded to information requests, questions, and complaints, then made recommendations and offered solutions to specific and systemic issues. Took the initiative to resolve areas of disagreement and handled difficult situations with tact and diplomacy. Only referred highly controversial issues to decision making authorities. Assisted junior officers, seniors, lower enlisted Soldiers, and family members facing complex issues, such as healthcare, finances, or disability during in and out-processing of the military. Utilized a variety of interpersonal communication techniques, problem solving, and negotiation skills to identify, validate, and resolve issues and concerns. Maintained 100% accountability and service of equipment valued over $1,000,000.
Education:
FSR Academy Tobyhanna Army Depot, PA United States
Technical or Occupational Certificate 08/2013
Relevant Coursework, Licenses and Certifications:
Supporting automation and radio equipment, repairing environmental control units, auxiliary power units and generators. Construction of integrated group of tents and vehicles with shelters, solder operations, fiber optic cable repair and troubleshooting equipment and associated systems.
Texas A&M University Central Texas Killeen, TX United States
Master's Degree
Credits Earned: 36 Semester hours
Major: Counseling Psychology--Pursuing
Relevant Coursework, Licenses and Certifications:
Power Point Presentations (Oral and Written), Research Papers. Group projects, counseling techniques for children through adults, Addiction Counseling, Anger/Personality Counseling, disabled or traumatized individuals or families, and physical and mental disabilities, which may have resulted from accidents, illnesses, injuries, birth defects or disease.
Texas A&M Central Texas Killeen, TX United States
Master's Degree 07/2011
Credits Earned: 36 Semester hours
Major: Management Information System
Relevant Coursework, Licenses and Certifications:
Data Bases, Programming, and Presentations (Oral and Written).
Excelsior University Albany, NY United States
Bachelor's Degree 01/2008
Credits Earned: 120 Semester hours
Major: Liberal Arts (History)
Relevant Coursework, Licenses and Certifications:
Research Papers, Power Point Presentations, and Group Projects
Senior Manager Development Course Fort Bliss, TX United States
Technical or Occupational Certificate 08/1995
Relevant Coursework, Licenses and Certifications:
Manager and Supervisor Development Course
Job Related Training:
Certificate, Managers Development Course, Fort Belvoir, VA
Certificate of Training, DoD Information Assurance Awareness, Fort
Gordon, GA, 2023
Certificate of Training, Cyber Awareness Challenge Training
Fort Gordon, GA, 2023
Cyber Security Fundamentals (CSF) 25 CPE Hours, Fort Gordon, Ga, 2023
Sexual Harassment Assault and Response Prevention
US Army CECOM Life Cycle Management Command 2023
DoD Mandatory Controlled Unclassified Information (CUI) Training
Defense Counterintelligence and Security Agency, 2023
Information Security Program, Army Training Information System, 2023
Identifying and Safeguarding Personally Identifiable Information,
Defense Information System Agency, 2022
Joint Staff Alcohol and Substance Abuse Prevention, Joint Knowledge Training Division, J7 Staff, 2023
Ethics Mandatory Training, TYAD Video, 2023
Employee Safety Course Rights and Responsibilities, Army Training Information System, 2022
SHARP Part 1 and 2 Training, Army Training Information System 2022
Anti- Harassment No Fear for NON-SUPV (EEO-203A), Army Training Information System, 2023
Anti- Harassment No Fear for NON-SUPV (EEO-203B) Army Training Information System, 2023
Human Factors Awareness Training, Tobyhanna Army Depot, 2023
References:
Name
Employer
Title
Phone
Kenny Carter IMCOM HQ
Supply Technician
254 238- 6210
adxucv@r.postjobfree.com
Gene Doddy US Postal Service
Mail Handler/Sorter
254 -289-5364
adxucv@r.postjobfree.com
Kevin Whiting Network Enterprise Center
Equipment Specialist
254 -702-2947
adxucv@r.postjobfree.com
Tom Knierim Tobyhanna Army Depot
IT Specialist
570 - 615-6394
adxucv@r.postjobfree.com
Reginald Love Time Warner Cable
Install Specialists
254 -291-9887
adxucv@r.postjobfree.com Indicates professional reference
Additional Information:
Microsoft Office 365, Windows 10, Senior Relations, Customer Service.
Analytical Skills, Professional Counseling Training, Excel Spreadsheet, Power Point, Word, Microsoft Access and Outlook.