Amanda Hall

Campbellsville, KY *****

adxubu@r.postjobfree.com

+1-270-***-****

I have worked in physicians office. I have good written and verbal communication skills. I studied Animal Science at Harcourt. I have volunteered at local shelters and helped on a farm with farm animals. I have 25 years experience working in healthcare. I a SRNA. I am CPR certified. I have worked in hospitals, retirement homes and home health.

I have excellent computer knowledge. I have great communication and I am very dependable and flexible. I have worked in call centers,as well as remote, providing customer service. I have 4 years total experience. I have worked in retail and food service also providing customer service. A total of over 20 years experience.

Authorized to work in the US for any employer

Work Experience

Personal Care Assistant

Active Day - Russell Springs, KY

August 2020 to Present

In home care

Customer Service Representative

Teleperformance - Campbellsville, KY

February 2018 to August 2020

Help Amex card members with travel. Also cargo and live animal transport for American Airlines. Supervisor

Kellwell Food Management - Lebanon, KY

May 2015 to January 2018

Supervise and assist inmates in detention center kitchen. Assist in ordering food and supplies, training new employees and inventory of food and supplies.

Homecare Aide

Lifeline Homecare - Somerset, KY

September 2013 to March 2015

In home patient care and food prep.

Aide

Campbellsville Retirement Home - Campbellsville, KY November 2011 to November 2012

Home and resident care as well as meal prep.

OR Tech/Aide

Westlake Regional Hosp OR Tech

February 2008 to October 2011

Patient care and asist daily OR procedures

Education

Associate in Medical Assistant

US Career Institute

August 2021 to May 2022

Certificate in Animal Science

Harcourt

January 2000 to December 2000

Some college in Surgical Technology

Bowling Green Technical College - Bowling Green, KY August 1995 to June 1996

High school diploma in Basic

Campbellsville High - Campbellsville, KY

August 1991 to May 1995

Skills

• Call Center (3 years)

• Customer Service

• CSR

• Customer Service (10+ years)

• Call Center

• CSR

• Medical Office Experience

• Medical Terminology (10+ years)

• Patient Care

• HIPAA (10+ years)

• Medical Scheduling

• Microsoft Office (10+ years)

• Experience Administering Injections

• Meal Preparation

• EMR Systems

• Vital Signs

• Home Care

• Laundry

• Caregiving

• Communication skills

• Computer skills

Certifications and Licenses

SRNA

May 2014 to May 2020

CPR Certification

CNA

First Aid Certification

Assessments

Nursing Aide Skills — Expert

August 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Electronic Health Records: Best Practices — Highly Proficient July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have good communication skills and computer knowledge.I have a medical background. I work well with people. I am a fast learner and willing to work. I have customer service background as well. I have worked with public as well as dealing with customers over the phone. I have volunteered for my local shelter and transported and fostered for rescues. I have pets. I love animals. I have worked in OR and taken Animal Science course at Harcourt.

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