DAMARIS MAKENA KUBAI

OBJECTIVES

To join a motivating and challenging role in your company where I can demonstrate my excellent interpersonal management and leadership skills and to make difference in creating positive impressions in highly stimulating environment in leading a team.

CORE VALUES

Self-motivated, social, result-oriented, creative, respectful, responsible and a special preference to teamwork.

CONTACT

PHONE:

+974********

EMAIL:

adxub8@r.postjobfree.com

NATIONALITY

KENYAN

GENDER

FEMALE

LANGUAGES

ENGLISH, KISWAHILI

ADDITIONAL TRAINING

SKYNET COLLEGE. NAIROBI, KENYA

JUNE 2013 – AUGUST 2013

Proficiency in Microsoft suite (MS Word, Excel, Access, Publisher, PowerPoint)

MARRIOTT MARQUIS CITY CENTER DOHA HOTEL. DOHA, QATAR

JULY 2022 – SEPTEMBER 2022

CROSS TRAINING – AT YOUR SERVICE (CALL CENTER)

PERSONAL SKILLS

Negotiation and influencing.

Telephone etiquette.

Personal drive and resilience.

Planning.

Superb decision making.

Wonderful Communication skills.

Excellent listening skill.

Conflict resolution.

Attention to details.

REFERENCES

AVAILABLE ON REQUEST

EDUCATION

ICON TRAINING CENTER. DOHA, QATAR

Certified Nurse Assistant

NAIROBI INSTITUTE OF BUSINESS STUDIES. NAIROBI, KENYA

Advanced Diploma in Community Development and Social work

NAIROBI INSTITUTE OF BUSINESS STUDIES. NAIROBI, KENYA

Diploma in community development and social work

NYAMBENE GIRLS HIGH SCHOOL

Kenya Certificate of Secondary Education (KCSE)

KANI KA RUI PRIMARYSCHOOL

Kenya certificate of primary school

WORK EXPERIENCE

MARRIOTT MARQUIS CITY CENTER DOHA HOTEL. DOHA, QATAR

CROSSROADS KITCHEN - HOSTESS

JUNE 2021 - PRESENT

Observe tables and keep tracking of clean, dirty and occupied tables. Be available for guests at all times as a point of contact.

Maintaining effective communication with all related departments to ensure a smooth service delivery.

Performing other department duties related to his/her position as directed by the head of the department.

Accepting and filling in take away orders, if applicable.

Interacting with guests as they arrive and as they leave the restaurant to ensure positive dining experience.

Offering consistently professional, friendly, warm and engaging service.

Complying with health and safety policies and procedures.

Checking the menu appearance regularly to ensure all menus are updated and presentable as per company standard.

MARRIOTT MARQUIS CITY CENTER DOHA HOTEL. DOHA,QATAR

CROSSROADS KITCHEN

NOVEMBER 2020_ MAY 2021

ROLES; WAITRESS

Recommending specialty and answer questions regarding menu.

Anticipating the guest needs and complying with the requests promptly.

Performing duties common to all rank and file and non supervisory.

Providing a courteous,professional, efficient, and flexible.

Recording transactions in the MICROS.

Closing the checks.

Serving the guest and following Standards of Performance.

CO-OPERATIVE INSURANCE COMPANY (CIC GROUP). NAIROBI, KENYA

NOVEMBER 2016 – DECEMBER 2019

INSURANCE SALES AND MARKETING / BRAND REPRESENTATIVE

ROLES:

Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones.

Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals.

Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria.

Work with clients to deliver risk management strategies that fit their risk profiles.

Report the progress of monthly/quarterly initiatives to stakeholders.

Maintain bookkeeping systems, database, and records.

Monitor insurance claims to ensure prompt and timely payments.

Creating good customer relations with the company.

Achieve customer acquisition and revenue growth objectives.

Constantly update job knowledge and learn about new products and services.

DIOCESE OF MUSOMA HOSPITAL, TANZANIA

JANUARY 2014 – AUGUST 2016

COUNSELLOR/SOCIAL WORK

ROLES:

Work with individuals, groups, and communities to improve mental health.

Encourage clients to discuss emotions and experiences.

Examine issues including substance abuse, aging, bullying, anger management, careers, depression, relationships, LGBTQ issues, self-image, stress, and suicide.

Help clients define goals, plan action, and gain insight.

Refer clients to psychologists and other services.

Take a holistic (mind and body) approach to mental health care.

Providing emotional support during time of crises.

Providing information’s to patients and their families.

Educating other health care professionals about underlying issues they might encounter with their patients.

Making calls to the families.

Contact this candidate