Customer Service Billing Specialist
Resume:
Jennifer Rincon (Bilingual – English/Spanish)
HRCSM Representative
Contact
Yukon, OK 73099
adxu4c@r.postjobfree.com
Objective
Seeking a position where excellent analytical skills as well as skills in spreadsheet development can be utilized to improve profitability.
Education
Grace M. Davis High School, Modesto, CA
Experience
October 2014 - Current
HRCSM Billing Specialist • American Fidelity, Oklahoma City, OK
February 2014 – October 2014
Advanced Technical Support • AT&T, Oklahoma City, OK
March 2013 – March 2014
Representative • State Farm (Becky Stevens), Yukon, OK
October 2011 – April 2013
Leasing Manager • General Properties, Oklahoma City, OK
Perform advanced accounting duties such as purchasing, processing, balancing, billing and posting customer invoices using software such as OIPA, Mocha and OnBase. Clear cash suspense and processing checks. Create customer discrepancy reports using Excel. Provide customer service to internal and external customers via phone and email. Resolve inquiries and complete various customer service requests.
Key Skills
Management
Marketing
Accounting
Microsoft Office
Communication
Bilingual. More than ten years successful experience in management, customer service, and support with recognized strengths in account maintenance, problem-solving and troubleshooting, sales staff support, and planning / implementing proactive procedures and systems to avoid potential problems and/or discrepancies.
Leadership
Account Management, Time Management, Scheduling, Organizational Management, Project Management, Purchasing
References
[Available upon request.]
Contact this candidate