Steve Bowler

* ******* *****, ******, ** *****

978-***-**** (SMS before calling) adxu41@r.postjobfree.com LinkedIn/sbowler

Hands-on product visionary CPO PMO Agile Coach Summary

With a proven track record of pioneering and promoting cutting-edge Internet applications, I have demonstrated my expertise across multiple industries and technologies. Through my leadership, these applications have achieved unprecedented growth, reaching hundreds of thousands of users and earning hundreds of millions of dollars in revenue, ultimately increasing overall company valuations. Serving as a dedicated mentor and servant leader, I have recruited and guided scores of employees and colleagues, while simultaneously enhancing and streamlining scalable processes. Accomplishments

• Developed a comprehensive digital telehealth patient engagement and analytics platform on AWS Lambda and MongoDB, integrating FDA cleared vital signs sensors with all-in-one patient mobile apps, providing a seamless and efficient healthcare experience.

• Spearheaded the creation of a tailored student recruitment and enrollment platform, featuring digital lead generation entry points that empowered thousands of educators to pursue advanced degrees, positively impacting their professional growth.

• Pioneered the development of one of the first freemium SaaS/Cloud K-12 Learning Management Systems (LMS), adopted by tens of thousands of teachers, revolutionizing educational technology and accessibility.

• Designed and implemented an enterprise Product Lifecycle Management (PLM) software suite encompassing Program Execution, Product Portfolio Management, and Requirements Management, which resulted in a successful acquisition.

• Led the customization and implementation of Agile Software Development Life Cycle (SDLC) and product portfolio dashboards specifically tailored for the Financial Services industry, significantly expediting new product releases.

• Innovated, patented, and successfully marketed an advanced point-of-sale product selector and analytics engine, enabling precise assessment of consumer preferences based on product characteristics, enhancing sales effectiveness.

• Delivered high-value consulting solutions to Fortune 50 clients across diverse sectors, including Automotive, Aerospace, Finance, Health Insurance, Consumer Products, Mobile Rewards, Higher Education, Cloud Backup, and Steel Industry, resulting in substantial cost savings and operational efficiencies.

Skillset and Domains

• Product

Management

• Program

Management

• Product Portfolio

• SaaS

• CRM

• Business intelligence

• Product Roadmap

• Mobile apps

• Metrics Dashboard

• Lean Six Sigma

• Assessments

• Team Leadership

• eCommerce

• Supply Chain

• Competitive

Analysis

• Agile Coaching

• JIRA/Confluence

• UI/UX

• Outsourcing

• Offshoring

• Due diligence

• Enterprise

Software

• EdTech

• HealthTech

• FinTech

• Startups

• Entrepreneurship

• Growth Stage

Work Experience Highlights

President and Consultant (Self-employed) 06/2016 – Present Two Abigail Consulting Inc.., Hudson, MA

• Provided expert guidance in Program, Product, and Project Management, along with Agile Coaching, to assist clients in achieving their organizational goals effectively.

• Developed a mobile rewards app for a startup company with a specific focus on automotive service, enhancing customer engagement and loyalty.

• Successfully implemented an Enterprise Resource Planning (ERP) system and optimized the Supply Chain operations for a health and wellness company, improving overall efficiency and streamlining business processes.

• Delivered program management services to a major health insurer, ensuring the successful execution of critical initiatives, and driving positive outcomes. Chief Product Officer 03/2020 – 01/2023

Community Wellness Technology, Inc., Campbell, CA (Remote)

• Led a highly efficient offshore team to successfully develop and launch an exceptional digital telehealth platform with a CRM subsystem, benefiting numerous Medicare eligible patients suffering from chronic illnesses.

• Created and deployed customized native apps (iOS and Android) that effectively captured an03d analyzed vital signs, sent medication reminders, facilitated video and audio encounters, and enabled the creation of personalized care plans.

• Streamlined the sensor ordering process by implementing an automated system through Shopify, significantly reducing the order-delivery time to just 2-3 days.

• Established strategic partnerships with UI/UX experts, Online Pharma platforms, Identity Verification services, Offshore Developers, and Supply Chain providers, resulting in substantial time savings throughout the development cycle.

• Integrated comprehensive symptom and disease surveys into the mobile apps, enhancing the precision of care formulation for patients.

• Introduced analytics and reporting subsystems, generating an additional revenue stream..

• Implemented patient education initiatives, achievement badges, and rewards to motivate and engage patients in their healthcare journey.

• Developed a roadmap for Substance Abuse Disorder (SUD) and Medication Assisted Therapy

(MAT), outlining future plans and strategies in these crucial areas. Senior Agile Program Manager (C2C Contract) 03/2019 – 09/2019 Blue Cross Blue Shield of Massachusetts., Boston MA (Onsite)

• Successfully oversaw the Agile Development Process for four teams, leading the creation of an enterprise analytics platform to drive data-driven insights and decision-making.

• Developed an innovative Sprint scorecard and assessment process to foster continuous improvement within the Agile teams, enhancing their efficiency and productivity.

• Regularly created and delivered comprehensive bi-weekly progress reports to the Chief Information Officer (CIO), providing valuable updates on project status, milestones, and accomplishments.

• Conducted comprehensive training sessions to educate and empower all product owners within the organization on Agile principles, methodologies, and their respective responsibilities, ensuring a shared understanding and effective collaboration. Chief Product Officer and Board Member (Contract) 01/2017 - 12/2018 ByProxy, San Jose, CA (Remote)

• Successfully spearheaded the initial release (0-1) of a highly impactful mobile rewards app specifically designed for automotive dealer service centers, resulting in increased customer engagement and loyalty.

• Provided mentorship and guidance to a fellow product manager, assisting in the development of a comprehensive product roadmap and detailed specifications, ensuring alignment with the overall business strategy.

• Identified and sourced an offshore development partner with expertise in mobile app development, leveraging their capabilities to accelerate the app's production and deployment.

• Efficiently managed project deliverables and collaboration by utilizing Basecamp, a powerful project management platform, ensuring effective communication, task tracking, and timely completion of milestones.

Chief Strategy Officer 01/2016 - 05/2016

LTG - Ready4, Boston, MA (Onsite)

• Expanded the commercial utility of a mobile test prep platform (SAT/ACT/GMAT/GRE/LSAT) to effectively generate leads and establish secondary revenue streams through strategic partnerships with universities.

• Played a key role in defining product features, specifically focusing on demographic and contact capture functionalities, to enable successful monetization of student user base.

• Helped position the company for acquisition

Director of PMO and QA 12/2012 – 12/2015

Charles River Development (State Street), Burlington, MA (Onsite)

• Successfully revamped and implemented a comprehensive end-to-end Agile Software Development Life Cycle (SDLC) methodology across 35 Scrum teams, enhancing overall project efficiency and collaboration.

• Leveraged the expertise of co-op CE/CS students to develop business intelligence dashboards, enabling visualized release readiness assessments for six product lines within a unified trading and portfolio management platform.

• Led and facilitated a product portfolio management process involving 12 executive product and engineering directors, resulting in reduced lead times and accelerated time-to-market for new offerings.

• Strategically recruited and onboarded an Agile Coach to drive organizational transformation, while also devising innovative assessment regimens and scorecards for continuous improvement in Agile practices.

Vice President of Product Management 04/2011 – 12/2012 HotChalk Inc., Campbell, CA (Remote)

• Created enrollment platform with call center and lead generation integration that delivered thousands of online masters and EdD degrees

• Implemented Agile / Kanban process and managed offshore development team shortening release cycles to 2 weeks and increasing key feature development

• Chaired cross-functional multi-location Yield Improvement Team that increased enrollments 300% in a year

• Rebuilt digital properties including LessonPlansPage.com in WordPress increasing industry leading COMSCORE rating

Chief Product Officer and Founder 11/2007 – 12/2010 Venalytica, Inc., Hudson, MA

• Developed and marketed an innovative predictive analytics engine, utilizing Big Data, to directly engage shoppers and significantly boost conversions at the point of sale, enhancing the overall shopping experience.

• Achieved recognition as a finalist in multiple angel investment competitions, showcasing the innovation and potential of the product, and participated in the prestigious inaugural MassChallenge, gaining exposure and valuable networking opportunities.

• Seamlessly integrated the prototype of the invention with the BestBuy product catalog, specifically for laptop computer selection, expanding its capabilities and reach in a prominent retail environment.

• Assembled a talented team of professionals, including financial, sales, and engineering staff, to collaboratively build and market the initial product (0-1), ensuring the successful execution and launch of the invention.

Director of Product Management 10/2006 – 10/2007

ClearStory Systems Inc., Westborough, MA

• Developed a comprehensive Product Requirements Document (PRD) for the next-generation Digital Asset Management (DAM) platform, outlining the vision, features, and functionality required for successful product development.

• Assumed the role of Lead Product Owner in the Agile Development Process, effectively guiding the cross-functional teams in delivering high-quality and timely releases while aligning with customer needs and business goals.

• Updated and prioritized JIRA tasks and priorities, ensuring that the development team had a clear roadmap and focus for their work, resulting in improved productivity and efficient project execution.

• Created detailed specifications for add-ons compatible with Adobe Creative Suite, enabling seamless integration between the DAM platform and Adobe's industry-leading software suite. Conducted proof-of-concept (POC) testing to validate the functionality and compatibility of these add-ons.

• Conducted a comprehensive companywide assessment of processes, evaluating the effectiveness and efficiency of various workflows, systems, and procedures. Presented findings and recommendations to the CEO, facilitating strategic decision-making and potential improvements across the organization.

Vice President of Product Management 04/2004 – 10/2006 HotChalk Inc., Campbell, CA (Remote)

• Overall, as the Vice President of Product Management, my leadership and strategic vision were instrumental in creating a groundbreaking eLearning solution, building strong partnerships, and safeguarding intellectual property rights through patent filings.

• Developed the initial roadmap, specifications, and patented the innovative concepts for a groundbreaking freemium SaaS cloud K12 Learning Management System (LMS). This platform revolutionized the education sector and gained widespread adoption, serving hundreds of thousands of classrooms worldwide.

• Played a key role in nurturing initial school partnerships through a pilot program, establishing collaborative relationships with educational institutions. By closely working with schools, valuable feedback was obtained, leading to further enhancements and customization of the LMS to meet the specific needs of educators and students.

• Demonstrated a strong commitment to innovation and intellectual property protection by writing and filing four patents. These patents protected the unique features and functionalities of the eLearning platform, ensuring its competitive advantage and long-term sustainability in the market. Vice President of Product Management 02/2000 – 03/2004 ProductFactory, Inc., Maynard, MA

• As the VP Product Management, my leadership and strategic insights played a crucial role in developing a cutting-edge Product Portfolio Management suite, fostering partnerships with industry leaders, and achieving successful market penetration through targeted pilot programs and strategic acquisitions.

• Spearheaded the creation and launch of an Internet-only Product Portfolio Management suite, starting from its inception (0-1). This innovative solution gained significant traction and adoption among Fortune 50 companies, providing them with comprehensive tools to manage their product portfolios efficiently and effectively.

• Orchestrated the planning and successful execution of pilot programs in collaboration with notable early adopters from the defense and aerospace, automotive supply chain, and power cells industries. These pilot programs served as reference points and validation for the effectiveness and value of the Product Lifecycle Management solution, driving its wider adoption in the market.

• Delivered a customized white label version of the Product Lifecycle Management suite to Agile Software Corp., a notable industry player. This strategic move resulted in the acquisition of the solution, further validating its market appeal and highlighting its potential for growth and expansion

Senior Consultant 08/1995 – 01/1999

Meritus Consulting Services (IBM), New York, NY

• As a Senior Consultant, my expertise in Six Sigma methodologies, global process implementation, and statistical analysis played a vital role in driving operational improvements, enhancing time-to-market capabilities, and delivering significant cost savings for esteemed clients across diverse industries.

• Utilized my expertise as a Certified Six Sigma Master Black Belt to train numerous teams and hundreds of employees in Six Sigma, DMAIC, and Lean methodologies. These training initiatives were conducted across multiple divisions of GE Capital, empowering teams to achieve operational excellence and drive process improvements.

• Played a key role in implementing global product development processes at renowned automotive companies such as Ford, Visteon, and TRW. Through the implementation of these standardized processes, I contributed to significant improvements in time-to-market, enabling these companies to bring their products to market more efficiently and effectively.

• Led statistical Design of Experiments (DOE) projects focused on optimizing powder coat and steel punch lines at United Fixtures and Corning Glass. By applying advanced statistical techniques, I identified and implemented process enhancements, resulting in substantial cost savings amounting to millions of dollars for these companies. Education

Bachelor of Science Electrical Engineering Rensselaer Polytechnic Institute, Troy, NY Certifications

• Six Sigma Master Black Belt Facilitator/Trainer

• Certified Quality Engineer, SPC and DOE

• Total Quality Management Facilitator/Trainer

• Engineering Task Management

• Earned Value Cost & Schedule Performance System

Patents

CROSS-PROGRAM DEPENDENCY SCHEDULING

US 2008/0195446 · Issued Aug 14,

WEB-ENABLED DELIVERABLE-GATE PROGRAM MANAGEMENT WITH SCORING METHOD FOR PRODUCT DEVELOPMENT PROCESSES SOFTWARE

US 2008/0091492 · Issued Apr 17, 2008

PROGRAM MANAGEMENT OF SUPPLIER DELIVERABLES USING WEB-ENABLED SOFTWARE US 2008/0065515 · Issued Mar 13, 2008

ADVERTISING SUBSYSTEM FOR THE EDUCATIONAL SOFTWARE MARKET US 2006/0127869 · Issued Jun 15, 2006

SYSTEM AND METHOD FOR COMMUNICATING STUDENT INFORMATION AMONG STUDENT, PARENTS GUARDIANS AND EDUCATORS

US 2006/0127870 · Issued Jun 15, 2006

PRODUCT OR PLAYER RANKING USING ANALYTICAL HIERARCHY PROCESS IN SOFTWARE US 12/484470 · Filed Oct 1, 2009

Contact this candidate