Restaurant Team Sales Associate

ADAM

BICKHAUS

*******************@*****.**

m

Ocala, FL 34474

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and refresh and increase my expertise through development with caring leaders.

PROFESSIONAL SUMMARY

Macy's Department Store - On-Call Cosmetics Associate Ocala, FL • 05/2015 - 09/2015

AT&T - Retail Sales Consultant

Tallahassee, FL • 11/2008 - 07/2013

Vitamin Shoppe - Sales Associate

Ocala, FL • 10/2005 - 08/2006

WORK HISTORY

• Managed transactions at cash register with accuracy and efficiency. Assisted customers with product and services selection and information.

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• Maintained store organization, visual display and store sets.

• Participated in and completed product knowledge training. Delivered product demonstrations and sample applications, raising exposure of key brands.

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Answered product questions with up-to-date knowledge of sales and store promotions.

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Used consultative sales approach to understand customer needs and recommend relevant offerings.

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• Determined solutions for clients promptly and professionally. Helped customers complete purchases, locate items and join reward programs.

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Oversaw deposits, processed financial transactions and maintained inventory.

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Managed and established business accounts with employees and small business owners.

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• Exceeded sales goals by utilizing exemplary customer service skills. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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Provided positive first impressions to welcome existing, new and potential customers.

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Helped customers locate products and checked store system for merchandise at other sites.

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Solved customer challenges by offering relevant products and services.

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Processed product returns and assisted customers with other selections.

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• Participated regularly with in-store supplement information index SKILLS

• Cash Counting

• Consultative Sales Approach

• POS Transactions

• Customer Needs Assessments

• Product Application

• Returns and Exchanges

• Register Opening and Closing

• Positive Customer Engagement

• Safety and Cleanliness Standards

Florida State University

Tallahassee, FL

Bachelor of Fine Arts: Studio Arts

EDUCATION

• 3.0+ GPA

250 Hour Certification

Prana Vinyasa Teacher Training

Journeys in Yoga

Tallahassee, FL

CERTIFICATIONS

Cracker Barrel - Par 3 Server

Ocala, FL • 07/2001 - 04/2003

and continuing education trainings.

• Restocked ice, condiments and snacks.

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

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Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.

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Checked dining area supplies of linens, wrapped silverware and replenished low stock.

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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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Answered customers' questions, recommended items and recorded order information.

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Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

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