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Service Representative Verification Specialist

Location:
Winston-Salem, NC, 27103
Posted:
June 22, 2023

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Resume:

Lexington, NC *****

336-***-****

adxu2h@r.postjobfree.com

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SUMMARY

Highly-motivated employee with

desire to take on new challenges.

Strong worth ethic, adaptability and

exceptional interpersonal skills.

Adept at working effectively

unsupervised and quickly

mastering new skills.

SKILLS

• Account Analysis Expertise

• Real Estate Transactions

• Sales Professional

• Budget Forecasting

• Proficient in Microsoft

• Work Planning

• Budget Planning

• Human Resources

• Cash Flow Management

• Market Condition Analysis

• Goal Setting

• Business Development

Customer Relationship

Development

• CRM Tracking

• Creative and Innovative

• Word Processing

• Data Analysis

• Management

• Intuit QuickBooks

• Staff Recruitment and Hiring

Kim Mendenhall

EXPERIENCE

June 2018 - Current

Broker Manager Faith Realty of the Carolinas Lexington, NC March 2016 - May 2018

Location Manager Aramark/High Point University High Point, NC February 2010 - March 2016

Location Manager Armark/Salem College & Academy Winston-Salem, Lexington, NC

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms

Determine client's needs and financials abilities to propose solutions that suit them

Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing

• Perform comparative market analysis to estimate properties value

• Display and market real property to possible buyers Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)

• Manage property auctions or exchanges

• Managed real estate transactions from initiation to closing. Manage residential location, serving 10k customers weekly while managing a staff of 23 hourly employee, 3 supervisors

Responsible for hiring, training, scheduling, evaluating and coaching staff

Ensure requirements for appropriate sanitation and safety levels in respective areas are met

• Assist GM in location forecase and accounting

Manage period Inventory; menu building, purchasing, perform other functions such as maintaining records to comply with Aramark, government and accrediting agency standards.

Manage high school residential location, serving 4k customers weekly while managing a staff of 7 hourly employees

Responsible for hiring, training, scheduling, evaluating and coaching staff

Ensure requirements for appropriate sanitation and safety levels in respective areas are met

• Assist GM in location forecase and accounting

Manage period inventory; menu building, purchasing, perform other functions such as maintaining records to comply with Aramark, government and accrediting agency standards

Partner with managers from other units to coordinates activities and participates in management team meetings

• Interface with vendors and key service users within client organization

• Involved in all student and employee advocacy activities

• Kimberly Mendenhall 336-***-**** adxu2h@r.postjobfree.com,

• Employee Training Oversight

• Planning and Coordination

• Financial Analysis and Planning

• Customer Service

• CRM Software Use

• Virtual Tours

• Cold Calling

• Home Sale Guidance

• Intuit QuickBooks Expert

• Contract Management

• Negotiation

• Property Closing

• Property Showing

Inspector and Appraiser

Collaboration

• Social Media Marketing

• Contract Negotiation

March 2005 - September 2010

Retail Manager Aramark/Salem College Winston-Salem, NC July 1998 - April 2007

Owner and Operator Countrypetals Florist & Gifts Pfafftown, NC April 1993 - August 1998

Customer Service Representative PepsiCo Winston-Salem, NC

• Drive customer service and employee engagement

Managed proprietary and nationals brands, staff of 15 hourly employees and 2 supervisors

Implemented retail standards that included a set store planogram, price changes and ensuring operating and functioning consistently

• Managed inventory,, Menu building, and purchasing

• Managed cash handling, safe verifications, and preparing deposits Developed and implemented successful sales strategies to meet business goals.

Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Employed and managed vendors by negotiating deliverables, cost and expected quality.

Hosted special events to boost brand awareness and increase community engagement.

Managed operations budgeting, accounts payable and accounts receivable and payroll.

Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.

Analyzed financial statements and trends to manage cash flow and make business decisions.

Set pricing structures according to market analytics and emerging trends.

• Inbound/Outbound taking orders from customers and upselling products. EDUCATION AND TRAINING

June 1981

High School Diploma

East Forsyth High School, Kernersville, NC

Work Study Program

Real Estate LIcense, ServSafe Certified Business

Forsyth Tech Community, Winston-Salem, NC

Some College (No Degree)

Forsyth Technical Community College, Winston-Salem, NC



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