Latonga “Missy” Johnson
*** ******* ***** *****, **. 20721 202-***-**** adxu2e@r.postjobfree.com
Objective
I have been an Executive Assistant reporting to C Levels and Top Executives for over 30 years. I am dedicated to making the lives of busy executives easier. I serve as an effective gatekeeper; preparing well-researched and accurate documents; managing busy calendars; and efficiently handle daily office tasks. Proficient user of MS Office (Word, Excel, PowerPoint, Access, and Outlook). Type 75 WPM.
Employment History
Synergy Contractor – Executive Assistant Chief of Staff Department of Energy 11/2018 – Present
Provide routine to complex administrative, clerical, and project coordination duties in support program management support for the department’s operations including IT business solutions, logistics, contract compliance, and inventory management within various departments. Works closely with team members to develop systems, processes, and plans to improve service, and operational efficiency.
Prepares and Analyze data and management reports of confidential nature for Senior Level Management; uses data to monitor program performance recommending changes to process and structure, as necessary.
Perform routine to complex administrative, clerical, and project coordination duties in support of client leaders. Assemble and analyze information, prepare, and proofread reports, manuals, agendas, written and email correspondence, and memoranda.
Ensures success in analyzing and monitoring the internal and external environment affecting departments, investigating, and clarifying new opportunities, and monitoring the use of resources and financial performance.
Prepares analysis to evaluate department initiatives and assists management teams in the development of strategic plans, capital, and operating budgets, with input from departmental leaders, consistent with strategic plans.
Coordinate meetings, event arrangements, and logistics and follow up, as needed. Ensured activities are coordinated, follow-on actions are completed, and anticipate the priorities of the departments Senior Executives and Division Directors, especially when managing calendars and travel arrangements. Displayed the flexibility and responsiveness to necessity of changes.
Provides analytical insight, technical/administrative expertise, and organizational acumen in planning, implementing, conducting and evaluating a wide variety of management improvement, organizational and manpower studies and reviews in support of the manpower management program.
Arranging classified and unclassified conferencing and meetings, travel, and calendars. Set up offices and support for new personnel; overseeing classified and unclassified document management; administering security procedures for access to controlled areas; facilitating senior management correspondence and communication, including researching technical, budget, and financial data and preparing briefings, memos, and correspondence and weekly reports, travel authorizations, and vouchers with minimal oversight.
Utilize a self-directed work style to complete tasks with minimal supervision, as well as creatively solving problems, thinking independently, and presenting a professional image.
Provide absolute discretion with sensitive materials.
Complete Expense Reports and Reconciliation of Credit Cards using Concur
Answer telephone line and redirecting calls as required
Organize and maintaining files and records
Plan and scheduling meetings and appointments
Manage projects and conducting research
Prepare and editing correspondence, reports, and presentations
Provide quality customer service
Tekbank Contractor Analyst Coordinator – Amtrak – December 2017 – 11/2018
Managed 30+ person CTO Office, tracking program resources and schedule
Created a program schedule, which includes interim program reviews, contract deliverables, and resources
Act as the point of contact for internal and external clients
Liaison with executive and senior administrative assistants to handle requests and queries from senior managers
Knowledge of office management systems and procedures
Working knowledge of office equipment
Identified risks and opportunities which enable program execution
Conducted PMO resource assessments to ensure personnel are prepared for executive program roles
Tracked and manages program’s internal budget, ensuring training and overhead related efforts are affordable
Coordinated program’s staffing needs with Corporate HR to ensure the timely delivery of talent to the program.
Compiled information on the status of various program activities and coordinate the development of Contract
Provided analytical, research and technical support including data retrieval and analysis of program data
Generated documentation, presentations, and reports as required and as directed by the Program Manager R
Responded to information requests on topics related to the mission of the program.
Assisted in the review of program-related risks and mitigation approaches.
Analyzed and continually enhance operational systems, processes, and policies in support of Team
Prepared International and Domestic Travel and Expense Reports
Assisted with end of year Calibration
ActioNet Contractor – Department of State – September 2015 – July 2017
Project Coordinator – JSP ARMY Project Control Manager – October 2015 – September 2016
Managed 60+ person Program Management Office, tracking program resources and schedule
Created a program schedule, which includes interim program reviews, contract deliverables, and resources
Prepared International and Domestic Expense Reports
Identified risks and opportunities which enable program execution
Conducted PMO resource assessments to ensure personnel are prepared for executive program roles
Tracked and manages program’s internal budget, ensuring training and overhead related efforts are affordable
Coordinated program’s staffing needs with Corporate HR to ensure the timely delivery of talent to the program.
Compiled information on the status of various program activities and coordinate the development of Contract
Provided analytical, research and technical support including data retrieval and analysis of program data
Generated documentation, presentations, and reports as required and as directed by the Program Manager R
Responded to information requests on topics related to the mission of the program.
Assisted in the review of program-related risks and mitigation approaches.
Analyzed and continually enhance operational systems, processes, and policies in support of Team
Synergy Contractor – Executive Assistant to the CIO of Department of Energy 9/2014 – 10/2015
Maintained Complex Calendar, Meeting, and Various Events
Provided administrative assistant support to the Chief Information Officer and Staff
Responsible for Inputting Time Bi-Weekly using ATAAPS
Inputting Performance Evaluations using ePerformance
Created and Orchestrating WebEx Meeting
Planned International and Domestic Travel
Utilized a self-directed work style to complete tasks with minimal supervision, as well as creatively solving problems, thinking independently, and presenting a professional image.
Provided absolute discretion with sensitive materials.
Prepared correspondence, meeting/calendar scheduling management, travel planning, expense reporting, phone coverage, ordering supplies, etc.
Completed Expense Reports and Reconciliation of Credit Cards using Concur
Answered telephone line and redirecting calls as required
Organized and maintaining files and records
Planned and scheduling meetings and appointments
Managed projects and conducting research
Prepared and editing correspondence, reports, and presentations
Provided quality customer service
Lockheed Martin Executive Administrative Assistant to CIO – 09/2007 – 07/2014
Provided administrative support to the Vice President and Chief Technology Officer for Information Systems and Global Solutions.
Utilized a self-directed work style to complete tasks with minimal supervision, as well as creatively solving problems, thinking independently, and presenting a professional image.
Provided absolute discretion with sensitive materials.
Integrated and consolidated sensitive information from multiple sources; ensuring the accuracy of data, and filing electronic documents efficiently.
Prepared chart decks, reporting, and analyzing data to identify trends for focused attention.
Prepared correspondence, meeting/calendar scheduling management, travel planning, expense reporting, phone coverage, ordering supplies, etc.
Interfaced with corporate executive administrative assistants on a frequent basis
Completed Expense Reports and Reconciliation of Credit Cards using SAP
Reviewed and approve employee expense reports for proper GL account coding
Adhered to timetables and deadlines set in monthly accounting calendar
Assisted in project reporting requirements
Performed Kaizens
The coordinated paper flow of project documentation
Distributed incoming mail and preparation of outgoing mail/packages
UMUC
Executive Administrative Assistant to Vice President of UMUC -- 07/2003 to 09/2007
Performed a variety of high-level functions for the VP including reviewing of operations and policies, and special projects.
Planned and coordinated special projects in support of existing and potential initiatives, program, and operations that are within the purview of the Finance Department.
Researched and drafted position papers.
Assisted in the development and execution of long-range strategic plans, preparing reports, memos, and correspondence.
Prepared business and financial statements.
Represent the VP in meetings.
Assisted accounts payable with billing via PeopleSoft.
Answered inquiries from students.
Assisted Deputy Controller in analyzing financial reports
Managed and directed front office
Coordinated travel arrangements
Scheduled internal and off-site meetings including contacting guest speakers, sending notices, appointments, conducting interviews and notifying appropriate parties of the time and location
Processed database inquiries
Utilized spreadsheet and presentation software for multiple, deadline-oriented projects.
Completed expense account documentation and filing with accounting
Read and screened incoming mail and reports.
Greeted visitors and handled their requests
Prepared and edited all correspondence and documents for management
Facilitated all safety meetings, training, orientation and incident investigation
ADVANCED POWER TECHNOLOGIES
Executive Administrative Coordinator – 01/2002 – 07/2003
NETTEL
Senior Administrative Assistant/Records Management - 11/2000 – 12/2001
BELL ATLANTIC
Executive Administrative Assistant - 01/1995 – 05/1997
Skills Summary
Project Management
Expert in MS Office
Written Correspondence
General Office Skills
Domestic & International Travel Arrangements
Black Belt Certification
Green Belt Certification
ITIL Foundation
Customer Service
Scheduling
Typing: 65-70 wpm
Database Management
Calendar/Meeting Logistics
Lotus
APPIAN
Concur
Front-Office Operations
SharePoint/HRIS
SAP
People Soft
Reporting
ePerformance
ATAAPS
ESS
Waves
FTMS
ESS
Education
JAMES MADISON UNIVERSITY
Business Administration/Marketing (1984-1989)