A L I S H A M. D A N I E L

PROFESSIONAL PROFILE

Brings more than five years of professional expertise to the Executive Administration profession, accompanied by the completion of an Associate of Arts to enhance professional skills. Highly organized, analytical professional with superior training, office management, and database skills. Approach work with a methodical, yet flexible manner, and keeps pace with changes in various industries and evolving needs to ensure ability to meet challenges and respond quickly to client needs.

PROFESSIONAL EXPERIENCE

Legal Assistant, Park Avenue Recovery LLC November 2020 – Present

New York, NY

Communicating with clients to ensure that all of their needs are understood and addressed.

Overseeing customer account management, including negotiating contracts and agreements.

Maintain accurate records and maintain security of sensitive records.

File legal documents such as UCCs and Information Subpoena

Communicating with defaulted accounts to ensure that all their needs are understood and addressed

Generate and send out legal documents

Followed up with clients on previous payment arrangements.

Located and established contact with debtors.

Court Reporter, U.S. Legal Support October 2019 – October 2020

New York, NY

Manage legal proceedings

Create annotations of keywords to help verbatim transcription of proceedings

Manage speaker identification and exhibits

Carry out duties in a punctual, organized, and professional manner

Create a clear and complete quality audio recording of the proceeding

Administrative Assistant, Capital Stack, LLC May 2015 – September 2019

New York, NY

Lead person responsible for tracking and onboarding new hires.

Coordinate with senior human resources leadership to create a detailed electronic system to track all new hires and their relevant compliance and onboarding documentation.

Developed an employee incentive program to boost morale and productivity which resulted in reducing employee turnover from 5% to 1.5%.

Conduct data-based risk assessments and prepare detailed reports using proprietary CRM database to contribute to decisions about merchant funding; consult with upper-level management to render overall funding decisions.

Serves as primary office support for executive leadership, managing schedules, travel arrangements, and other support as needed.

Handle confidential information as well as, type up legal documents.

Store Manager, RadioShack February 2014 – February 2015

Brooklyn, NY

Ensured cash register closed out accurately and balanced with sales made on each shift.

Maintained knowledge of company products and sale promotions.

Generated weekly employee schedules, carried out disciplinary action as needed.

Office Manager, Health Acupuncture November 2012 – January 2014

Brooklyn, NY

Maintained a detailed electronic categorization system to track and update confidential patient medical records.

Assisted with interviewing new hires and completing onboarding paperwork.

Submitted claims requests to insurance providers.

EDUCATION & TRAINING & TECHNICAL SKILLS

In Progress Rutgers University-Newark Newark, NJ

Degree: Bachelor of Arts in Psychology

June 2018 LaGuardia Community College Long Island City, NY

Degree: Associate of Arts in Psychology

June 2011 S.D.A High School Antigua and Barbuda, W.I.

Degree: High School Diploma

ADP, Outlook, G-Mail, Adobe, Microsoft Office, CRM, FTR Report, eCourts

LICENSES & CERTIFICATIONS

Notary Public, NYS Division of Licensing Services, New York

Contact this candidate