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Sales Manager Customer Service

Location:
Karachi, Sindh, Pakistan
Salary:
50.000
Posted:
June 22, 2023

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Resume:

Kaleem Abbasi

Flat # B-*, Al Rehmat Arcade near Sonheri Bank Main Qasimabad Hyderabad

Cell: +923*********

adxu0r@r.postjobfree.com

adxu0r@r.postjobfree.com

Marketing Profile

Proactive, dedicated, assertive and focused performer in Marketing and Sales with corporate loyalty. Wide exposure in Sales/Marketing of FMCG/Telecommunication products, Merchandising, Identifying target markets, Organizing product launches / positioning, Liaison with distribution/franchise channels, Customer liaison and coordination in the development of effective marketing theme with both internal and external customer. Having smart management experience of large-scale field force & always willing to travel extensively and ready to relocate anywhere by accepting as challenge & ready to work in odd hours.

Employers

CMPak Ltd (A China Mobile Company-ZONG)

Working as “Regional Manager/Senior Manager Sales & Distribution To-date) at Hyderabad

Working as Area Sales Manager Karachi-Sukkur (Feb 2006 to Feb 2012)

Burraq Telecom Ltd.

Worked as “Area Sales Manager” at Karachi-Baluchistan. (April-2005-Feb 2006)

Servise Industries (Pvt) Ltd.

Worked as “Area Sales Supervisor -Sukkur-Hyd-Quetta. From 2002 -2005.

World Call Payphones/Phone cards.

Worked as “Sales Executive -Sukkur- From 1999 to 2002.

Modern Food Industries.

Worked as “Sales Officer -Sukkur- From 1997 to 1999.

Achievements

Keep 1st position Nationwide from YTD.

Awarded Best RSM (Star performance award 2013

Awarded Best RSM in 2012/ and 2013 MID year

Selected as best resource of China Mobile and given training on leader ship at Beijing China

Promoted as Regional Manager Sales & Distribution based on performance

Awarded 4 four time as Star Area Sales Manager in South.

Awarded 2 two time as Zonger of the Month..

Awarded as best Area Sales Manager as expand retail outlet network & Franchise network.

Management trainings, Customer service training, managerial skill, leadership skills.

Goals

Achievement of assigned targets within the designated Region.

Efficient Franchise Management

Achievement of Sales & distribution KPIs

Business Growth through market share improvement for GSM/ MFS/Terminal/Channel

People Development

Regular Analysis of KPIs/performance overview for MFS/GSM/Channel/Terminal Business.

Management of the Franchise / Territory Assignment / Territory Optimization and profitability of Channel Partners

Best utilization of Trade Marketing with Territory

Sales improvement initiatives with Quality and KHI

Retail foot print and expansion of Channel improvement in KPIs (ML inventory ensure at retailer for MFS and GSM

Ongoing interaction with Sales Team /Franchise for S&D Planning, Network team etc.

Team motivation and development

Couching and concealing for performance from the entire team

Daily Monitor Sales Reports and market visits and ensuring that the team remains engaged with the retail/franchise.

Core Job Responsibilities

Develop and implement Marketing strategies according to the objectives of the company.

Responsible for marketing/sales/ Supply chain/channel & Business development for the Company products.

Manage and negotiate terms of contracts with Business partners/Franchise/distributors in markets

Managing all logistics activities according to the customers" needs and to keep pricing structure at the most competitive level.

Recommend appropriate policies regarding pricing, promotion, product and market evaluations and marketing plans.

Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

Develop strong relationships with our key customers through timely calls, regular visits on prospects

Sales & Business operation management.

Franchise Management

Retail Management

Distribution Management

Branding and Merchandising management.

On-job training to subordinates

(ASM/BDOs/RSOs/Merchandisers)

Training (In-House/Field)

Coaching / Counseling

BTL Management

Implement promotional / sales strategy in field

Sales force controls

Daily Follow up

Effective use of resource

Team productivity and time management

Team moral, motivation and stability

Develop and maintain contacts with customers

Communication and coordination in between sales force & management.

Actively involved in business planning process & budgeting.

Professional Skills/Trainings/Courses

Ability to work well in a pressure situation, Self-motivated and flexible

Excellent communication skills in English (both verbal & written)

Leadership skills

Strong analytical ability and business acumen

Proactive and customer centric mindset

Strong Interpersonal Skills

Knowledge on corporate culture and values

3G General Awareness Training by Chadi Al-Hazoury is a 3G training consultant(exuberant group)

Success the Leadeing by Umar Tariq at PC bhurbhan Islamabad

CM PAK Management Training Program by President of China Mobile at (Beijing China)

Estimating Marketing Potential & Forecasting Sales by Afzal Shahbuddin (Terra Biz)

Effective Communication Skills by Ayesha Temori (exuberant group)

Leadership, Couching & Counseling by Ramiz Allahwala (Octara)

Making an Impact by Sohail Zindani (Learning Minds)

Presentation Skills by Andleeb Abbas (IM Knowledge)

Leadership development Program by Mohammad Ali (Navitus)

Leadership, Couching & Counseling by Ramiz Allahwala.(Octara)

MANCON 4th International Management Conference at Sherton Hotel Karachi

Customer services by Wilson John.

Paktel NEO Program by Wilson John.

Customer services slogans & Product Knowledge by Wilson John.

Making an Impact by Sohail Zaidani (Learning Minds)

Computer Applications.(Can effectively use MS office and other application)

BEHAVIORALSKILLS:

Planning, Motivating & organizing skills

MIS, Management & developing of Marketing plans and strategies

Responsible for Sales Targets

Good contacts with, corporate Clients (Manufacturing Industries, OEM, and industrial Customer

Good communication skills and pleasing personality

Personal

DOB. 1st January, 1978

Married – Four Children

Academic Qualifications

MBA - SALU

Personal Interest

Travelling & Listening Music.



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