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Customer Support Billing Specialist

Location:
Brampton, ON, Canada
Salary:
65k
Posted:
June 22, 2023

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Resume:

LOVINDRA SEURATTAN

CONTACT DETAILS

Number: 437-***-****

Email: adxu0m@r.postjobfree.com

EDUCATION

Certificate in Business

University of Guyana

Advanced Diploma in Accounting

Humber College

REFERENCES

Available Upon Request

SUMMARY OF QUALIFICATIONS

PROFESSIONAL EXPERIENCE

Billing Specialist - Accounts Receivable and Payable Oversaw accounts receivable and payable, ensuring prompt and accurate processing of invoices and payments to maintain strong vendor relationships. Utilized financial software to generate comprehensive billing reports, aiding in the monitoring of account balances and cash flow.

Managed client billing inquiries with professionalism and efficiency, fostering client trust and satisfaction.

Streamlined billing procedures to enhance efficiency, contributing to timely and accurate financial reporting.

Managed the entire invoice process, from creation to distribution, ensuring timely and accurate billing to clients.

Conducted detailed monthly account reconciliations, identifying and resolving any discrepancies in the accounts payable and receivable ledgers. Coordinated with suppliers and vendors to resolve payment inquiries, maintaining positive relationships and ensuring service continuity. Processed payment runs for accounts payable, ensuring all payments were made in compliance with company policy and negotiated terms. Evaluated and improved accounts payable and receivable workflows, enhancing efficiency and accuracy in the financial department. Collaborated with the financial team to prepare and analyze monthly AR and AP reports, contributing to financial forecasting and budgeting. Maintained strict adherence to company's credit policy, mitigating potential risk. Administered financial hardship programs and payment plans for clients, effectivel Leo Burnett Toronto 2022-Present

Accounts Receivable and Payable Clerk

Managed comprehensive customer accounts, preparing and applying deposits, and handling bank transactions to ensure accurate account balances. Oversaw AR sub-ledger maintenance, investigating unapplied payments and credit balances to ensure accurate financial reporting.

Prepared and distributed monthly customer statements and payment reminders, fostering timely payments and maintaining cash flow. Developed collection reports, coordinated with management on issues, and strategized plans to address bad debt.

Managed new customer onboarding in the accounting system, assisted with credit applications and checks to assess creditworthiness. Handled daily PO preparation and analysis, closely followed up with requestors to ensure accurate and timely order processing.

Processed and forwarded invoices for management approval, ensuring accurate financial documentation.

Managed document retention, streamlined administrative duties, and filing processes for efficient record keeping.

Resolved account discrepancies by conducting detailed investigations and facilitating necessary adjustments.

Provided customer support by addressing incoming calls, resolving inquiries, and handling company matters effectively.

Conducted daily cash flow reports and flash reports to ensure company liquidity and inform financial decision-making processes.

Regularly reviewed and reconciled vendor statements, ensuring accurate and timely payments, and mitigating financial discrepancies.

Prepared year-end audit working papers for accounts receivable and payable, ensuring compliance with financial regulations and internal policies. Trusted Transport 2018-2022

As an accomplished Accounts Receivable and Payable professional with over 5 years of experience in dynamic, fast-paced settings, I have honed a comprehensive skill set that combines advanced technical proficiencies with a keen understanding of financial strategies. In my roles at Leo Burnett and Trusted Transport, I effectively managed AR and AP operations, contributed to financial reporting, and streamlined invoice preparation and processing. I've demonstrated exceptional attention to detail and a dedication to improving workflows for efficiency and accuracy. My proficiency in Microsoft Office Suite, Google Workspace, Adobe Suite, SAP, and Sage Accounting has further enhanced my ability to perform thorough account scrutiny and reconcile discrepancies. I am adept at fostering strong relationships with clients and colleagues, further underlining my commitment to customer service and collaborative problem solving. My abilities in cash flow analysis and credit control are complemented by my strong time management skills and my commitment to ongoing professional development. SKILLS AND COMPETENCIES

AR and AP Management

Financial Reporting

Invoice Preparation

Sub-ledger Maintenance

Cash Flow Analysis

Customer Account Scrutiny

Credit & Debit Memos

Bad Debt Scheduling

Customer Onboarding

Credit Applications

Purchase Order Preparation

Invoice Processing

Document Retention

Account Discrepancies

Detail-Oriented

Time Management

TECHNOLOGY PROFICIENCIES

Microsoft Office Suite

Google Workspace

Adobe Suite

SAP Software

Sage Accounting

Communication Tools



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