Marquelina Pacheco

Mount Vernon, New York ***** 914-***-**** adxtzh@r.postjobfree.com

Logistics Professional Profile

Accomplished, resourceful, and service-driven professional with 15+ years of experience in all aspects of logistics planning and coordination. Skilled in all aspects of logistical management, including documentation, shipping, tracking, facility management, maintenance, and overall operational logistics while achieving recognition for top-flight performance. Proficient in coordinating shipments, negotiating with vendors and transportation agents, and managing billing functions. Ability to negotiate competitive and sustainable shipping rates with suppliers, including ocean liners and consolidated trucking companies. Keen expertise in developing effective processes to move goods between countries, reducing costs, and ensuring compliance with quality standards and regulatory requirements. Adept at developing productive relationships with clients, vendors, employees, and management. Strong communication, organizational, analytical, and problem-solving skills. Technical proficiency in Microsoft Office Suite, JD Edwards, SAP, QuickBooks, Trello, PBI, SQ9, and G Suite.

AREAS OF EXPERTISE

Logistics Operations Management

Budget Administration & Forecasting

Contract Development & Negotiations

Process Improvement Initiatives

Problem Solving & Issue Resolution

Regulatory & Procedural Compliance

Team Building & Leadership

Vendor Relationships Building

Cost Containment / Quality Control

PROFESSIONAL EXPERIENCE

Central National Gottesman, Inc. Purchase, NY 2021 to 05/2023

TRADE SERVICES REPRESENTATIVE, METALS DEPARTMENT

In this role, I provided crucial support in processing orders for the sales team, global suppliers, and customers. This role required me to interact with clients, suppliers, logistics coordinators, and offices worldwide on a daily basis. I built partnerships and fostered collaborative relationships with our loyal customers and suppliers. My exceptional multi-tasking abilities and attention to detail allowed me to provide customers with timely and accurate information.

●Responsible for order entry and order receipt management, which included maintaining order folders with up-to-date profit worksheets, documentation, and logistics related information.

●Worked closely with the Sales Team to ensure the accuracy of orders and customer satisfaction.

●Drafted, opened, and amended L/C’s (letters of credit) to several suppliers while closely tracking production ready dates.

●Reviewed commercial documentation for accuracy and approved bank release documents.

●Partnered with the logistics group to ensure coordination and accuracy of information and on time delivery of products.

●Managed customer service by providing timely order updates.

●Collaborated with Credit and Accounting departments to ensure prompt placement and delivery of orders, capturing required accruals.

●Approved supplier and vendor invoices for payment.

Steelsource International, Inc. New York, NY 2019 to 2020

LOGISTICS MANAGER

Assisted President and CEO in creating and implementing company-wide standard operating procedures, while supporting the sales activities of a staff of four in Mexico. Ensured all sales were in line with new company guidelines. Increased customer satisfaction by securing on time shipments, which resulted in acquiring new customers and a 20% increase in sales.

●Assisted in purchasing domestic steel to export to Mexico. Carried out all administrative functions, which included issuing PO’s, ordering trucks, and tracking shipments.

●Reduced landing costs in Mexico by establishing new contracts for freights, and warehouse costs by negotiating with current vendors and new vendors.

●Created and maintained a scorecard to monitor activities for new and active customers, sales value, number of transactions, and monitored A/R and A/P.

●Prepared export instructions for cargo transfer between the U.S. and Mexico.

●Managed and forecasted inventory volume.

Toyota Tsusho America, Inc. New York, NY 2001 to 2019

SENIOR SALES ASSISTANT / LOGISTICS COORDINATOR, INTERNATIONAL STEEL DEPARTMENT

Spearheaded the operations of domestic and international steel and aluminum businesses with an inventory of over $68 million and $15 million respectively, while reporting to the Assistant Vice President. Coordinated the activities of the sales staff, managed contracted orders, ensured cargo released to customers remained within the credit limits, registered new customers and vendors, tracked shipments, liaised with suppliers, reconciled inventories with warehouses and general ledgers, and researched new facilities for greater security and efficiency. Drafted, opened, and amended L/C’s (letters of credit).

●Oversaw all aspects of import documentation, accounts payable and receivable, loss-damage claims negotiations, and vendor relationship management.

●Streamlined logistical operations and enhanced efficiency by designing a logistics database, analyzing existing processes, and recommending process improvement plans.

●Partnered with external auditors for development and implementation of business unit standard operating procedures.

●Decreased accounts receivable delinquency and discrepancies by conducting aging analysis, performing month-end reconciliations, and maintaining proper follow-up with customers.

●Drafted, opened, and amended L/C’s (letters of credit).

●Minimized inventory discrepancies and errors by implementing effective inventory management systems, reconciling inventories with warehouses and general ledger, and periodically conducting physical inventory counts.

●Augmented customer service and satisfaction by ensuring on-time shipment delivery, maintaining effective communication throughout the shipment process, and continuously tracking order status and delivery time.

●Obtained comparatively lower prices and favorable terms by sourcing new vendors, strategically negotiating contracts, and establishing relationships with key vendors.

●Provided leadership, coaching, and training to Inventory and Traffic Coordinators to achieve top-performance levels and drive progressive career development.

Additional experience as International / Domestic Traffic Coordinator with Toyota Tsusho America, Inc., New York, NY

EDUCATION & TRAINING

Diploma – Information Processing Specialist The College of Westchester, White Plains, NY

Customs Compliance Seminar, U.S. Customs Customs Import Compliance Training Kaizen 5S Training

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