DAVID J. BROUSE
PHILADELPHIA, PA *9147
215-***-**** (primary)
EXPERIENCE
Area Operations Manager, Extended Stay
Hotels / HVM LLC
Spartanburg, SC
Directed activities related to operational goals of multi-unit locations: Philadelphia, Pa. Airport market (2 hotels) and King of Prussia / Plymouth Meeting, Pa. market (2 hotels). Activities included setting occupancy and revenue forecasts. Maximized revenues through Yield Management, analysis of market segment, competitive surveys, and P&L control. Examined financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to define areas in need of cost reduction and/or program improvement. Managed all staff, hiring, training/development, planning, assigning, and directing work. Conducted performance appraisals, coaching/counseling, and disciplining of employees. Managed labor and expenditures to meet or exceed both efficiency levels and company standards. Established and implemented both corporate and departmental policies, goals, objectives, and procedures. Served as mentor to hotel general managers providing both support and direction. Monitored all security and customer service issues and directed appropriate response in a manner consistent with company standards. Coordinated Sales strategy, weekly sales meetings, goals and objectives, sales promotions, and solicitation of new accounts. General Manager, Holiday Inn Intercontinental
Hotel / McIntosh Inns Inc.
11/1998 - 11/2004
King of Prussia, PA
Coordinated and directed daily operations. Maintained P&L responsibility. Administered budget, internal controls, payroll/benefits and cash flow. Implemented and maintained strict adherence to corporate policies and procedures. Hired and directed front desk, housekeeping, and maintenance personnel. Responsible for guest relations, room inspections and overall security. Realized significant cost savings through improved scheduling, purchasing, and proactive planning. Achieved steady growth in annual revenues.
Directed conversion of this 205 rooms facility through a year long renovation process of 6.8 million dollars ending in October 2004. Served as liaison to implement Intercontinental Hotels operating standards. Upon completion, continued to serve as General Manager for this 155 suites facility.
General Manager, Red Roof Inns
02/1991 - 09/1997
Oxford Valley, PA
Responsible for daily operations for one of the company's largest revenue producers (91 units). Duties similar to those described above. Continued to exceed performance after company eliminated all management support positions. Coordinated two complete interior renovations.
General Manager, Red Roof Inns
03/1990 - 02/1991
Princeton, NJ
Opened and managed this 117 unit complex.
General Manager, Red Roof Inns
02/1987 - 03/1990
Danville, PA
Responsible for daily operations of this 107 unit complex. Achievements included completing a complete interior / exterior renovation. Assistant Manager, Red Roof Inns
11/1986 - 02/1987
Wilkes-Barre, PA
Assisted in the management of personnel, administration, and accounting functions. Language Arts Teacher, Shikellamy School
District
08/1985 - 06/1986
Sunbury, PA
Taught grades 9-12 English composition, grammar, and literature. Assistant Manager, Toys R Us
10/1983 - 08/1985
York, PA
Responsible for retail sales, customer service, merchandising, employee supervision, and cash flow. Ensured store security and assisted in theft prevention. Maintained inventory control, receiving, and product displays.
EDUCATION
Susquehanna University
08/1979 - 05/1983
Selinsgrove, PA
Bachelor's degree
Major: Communications and Theatre Arts
Minor: Education
Graduated with a Bachelor of Arts Degree in Communications and Theatre Arts with Minor in Education
CERTIFICATIONS AND LICENSES
Penna. Teacher's Certification issued by
Commonwealth of Penna. in Pennsylvania
Issued: 07/1983
Type 61 Teaching Certification
Communications and Theatre Arts