Office Manager
Resume:
MAYRA GARCIA
** ***** ***** ** *****: adxtwd@r.postjobfree.com
Nogales, AZ 85621 cell: 520-***-****
OBJECTIVE
Seeking a position in customer service where my extensive knowledge, skills, abilities, experiences, and strengths will be further developed and utilized.
ABILITIES
● 22 years of customer service experience
● Organized, able to multitask, Quick learner
● Communicative
● Experienced with human relations and clerical work
● Responsible
● Loyal to staff and working community
COMPUTER SKILLS
● Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
● 10 key skill
AWARDS / RECOGNITIONS / TRAININGS
● Classified Employee of the Year (2009, 2017, 2020)
● Certified in CPR and First Aid
● Level 1 Fingerprint Clearance
EDUCATION
Grand Canyon University- Bachelor of Arts in English for Secondary Education
(9/2017-11/2018)
GPA: 3.94- Principal’s List
WORK EXPERIENCE
Client Support Specialist
Arizona’s Children Association (August 2020- current)
● Opens and maintains the switchboard as scheduled.
● Retrieves any messages left overnight with the answering service. Takes messages and forwards those messages to the appropriate staff. Messages will be complete and legible with accurate phone numbers, correct names and contain all pertinent information received from the caller.
● Answers all incoming calls promptly and courteously verifying client appointments in the NextGen Healthcare Information System and directing calls to appropriate staff.
● Greets visitors and directs them to appropriate staff or notifies the appropriate staff as needed.
● Updates client demographics in NextGen Healthcare Information System. Scans documents and files them appropriately in the client's chart in the NextGen Healthcare Information system.
● Posts outgoing mail daily and prepares it for delivery to local post office. Retrieves incoming mail; opens, stamps received, and distributes to staff.
● Assists in various office procedures; i.e. copying, faxing, typing.
● Assists medical providers by taking vital signs and documenting appropriate in the electronic healthrecord.
● Maintains consistent attendance and punctuality to provide consistency in serving clients.
● Performs other duties as assigned, which are consistent with the general responsibilities of the position.
Administrative Assistant
Desert Shadows Middle School (2006 – July 2020)
● Office Manager- Monitored Classified staff timesheets (Kronos Timeclock, Aesop Frontline); Key master (School Campus- key building inventory).
● Coordinate Finances/Financial & Legal Compliance- Maintenance and operations accounts, Student Activity accounts (reconcile with district personnel/bank statements), Monthly Financial Reports, School/Campus Cashier.
● Performs record keeping (i.e., confidential and non-confidential) and general clerical functions
(e.g., scheduling, copying, faxing) for the purpose of supporting assigned administrators and/or site with necessary materials.
● Evaluates situations (e.g., involving other staff, students, parents, the public) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
● Translates for Principal (Bilingual-English/Spanish) on delicate matters including discipline, school processes, teacher/classroom procedures, and grades/testing data.
● Responds to inquiries from a variety of internal and external parties (e.g., staff, parents, students, public agencies) for the purpose of providing information, facilitating communication among parties and/or providing directions.
● Facilitates compliance for parent volunteers and substitute teachers.
● Prepares written material (e.g., reports, memos, and letters) for the purpose of documenting activities providing written reference and/or conveying information.
● Other duties as assigned.
Attendance Clerk
Desert Shadows Middle School (2004 – 2006)
Similar duties aforementioned with the addition of the following:
● Ensured accuracy of attendance records (e.g., verification of forgeries, truancies) for the purpose of complying with state laws governing attendance accounting.
● Maintained documents, files and records for the purpose of providing up-to-date reference and audit trail for compliance.
● Researched discrepancies of attendance information and/or documentation for the purpose of ensuring accurate attendance accounting within the district. Administrative Assistant
Nogales High School (2001 – 2004)
Similar duties aforementioned with the addition of the following:
● Prepared graduation ceremony (i.e., program, student seating, district invitations)
● Clearance for AIA sports program.
Mail Clerk, Receptionist
NUSD #1- Administrative Office (1998-2001)
● Receiving and sorting mail and packages to 10 schools/locations.
● Greet and welcome guests and provide them with a positive first impression of our school district.
● Answering incoming calls; taking and relaying messages; providing information to callers. REFERENCES
Kristi Beach
Assistant Principal, Nogales High School
adxtwd@r.postjobfree.com
Jeff Gudenkauf
Social Studies Department Head, Desert Shadows Middle School adxtwd@r.postjobfree.com
Dr. Joan Molera, Ph.D.
Retired Principal, Desert Shadows Middle School
adxtwd@r.postjobfree.com
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