T H O M A S J D I T T O

423-***-****

adxtnk@r.postjobfree.com

*** ****** ***, *,

jonesbourgh, TN 37659

PROFESSIONAL SUMMARY

Was in Law Enforcement for most of my working career retiring after 25 yrs of Service.Since that time broadened my work experiance in numerous fields before retiring in 2018.

SKILLS

Opening and closing accounts Problem resolution

Product knowledge Data entry

Conflict resolution

EXPERIENCE

Customer Service Representative, CITI, Oct 2017 - Jul 2018, Gray, TN Addressed customer concerns and complaints, resolving issues quickly and efficiently. Overnight Stock Associate, Walmart, Sep 2013 - Jan 2017, Johnson City, TN Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for efficient stocking.

Customer Service Associate, ACT, Feb 2011 - Jul 2013, Johnson City, TN Addressed customer concerns and provided timely resolution to mitigate complaints. Sleep Lab Technician, Specialty Respiratory Services/ SleepQuest Diagnostics, Apr 2007 - Apr 2009, Johnson City, TN

Monitored patients at regular intervals during sleep to document status metrics and compile timeline of changes for total condition analysis. Collected patient medical documents and consent forms upon arrival. Analyzed study-tracing quality to identify and correct artifacts within equipment signals.

Assisted with scoring clinical events and sleep and wake stages. Administered oxygen and positive airway pressure to support well-being of patient and relieve factors that might corrupt study results.

Performed appropriate physiological and equipment calibrations to generate proper signals and make adjustments if necessary.

Gathered medical information from patients and files to customize tests for best results.

Helped coordinate work of fellow technical staff for procedures necessitating multiple team members.

Completed advanced tests such as electromyography and polysomnography to TD

contribute to quality patient care.

Documented identified abnormalities in [System] for use in medical reports. Sleep Technologist, CU Sleep, Apr 2006 - Apr 2007, Johnson City, TN Observed patients' responses and responded promptly in case of complications. Tracked patients' respiration, including thoracic and abdominal signals. Compiled audio, video, and digital evidence of sleep behaviors. Reviewed and implemented physician's orders for polysomnography testing, including OCST assessments.

Analyzed and scored data for clinical team members to diagnose and treat sleep- related disorders.

Maintained positive airway pressure on spontaneously-breathing patients. Monitored vital signs such as body temperature and respiration rates to document rates in [System].

Added supplemental low-flow oxygen to support patients with severe sleep issues. Gathered medical information from patients and files to customize tests for best results.

Compiled records of examinations performed, technical settings, and any detected artifacts during tests.

Completed advanced tests such as electromyography and polysomnography to contribute to quality patient care.

Adjusted equipment to optimize view and testing results of [Type] system. Documented identified abnormalities in [System] for use in medical reports. Pipe Layer, Miller Pipeline, Jun 2005 - Feb 2006, Indianapolia, In Measured and cut pipes to predetermined lengths.

Drilled holes to accommodate auxiliary equipment.

Aligned and positioned pipes to prepare for welding or sealing. Covered pipes with earth or other materials.

Maintained good working relationship with co-workers and management. Assisted team members and managers with tasks to maintain productivity and meet project milestones.

Security Officer, Johnson City Medical Center, Mar 2002 - May 2005, Johnson City, TN Directed passengers through security processes, clearly explaining policies and procedures to support efficient operations.

Monitored operations at screening points, including equipment functionality and baggage screening.

Leveraged critical thinking to identify and address potential security threats. Completed incident reports for management and law enforcement officials. Circulated among employees, visitors, and patrons to protect property and preserve order.

Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.

Patrolled the premises to identify and quickly respond to suspicious individuals or activities.

Completed daily reports outlining regular activities and notable incidents, including theft and property damage.

Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations.

Responded to inquiries and requests for assistance from visitors and staff members. Police Officer, City Of Johnson City, Oct 1978 - Feb 2002, Johnson City, TN Patrolled assigned neighborhoods to identify and deter criminal activities. Worked with other law enforcement jurisdiction at municipal, county, state, and federal agency levels in conducting joint investigations and operations. Served as an emergency responder to accident scenes, robberies in progress, and civil disturbances.

Offered testimony as witness in municipal, county, and district courts for criminal and non-criminal offenses.

Wrote routine reports of criminal investigations and supporting evidence. Responded to calls concerning domestic abuse and used conflict resolution skills to defuse emotional situations.

Preserved safety and security of property, people, buildings, and residences. Responded to active crime scenes, aiding victims and apprehending suspects. Used good interviewing and listening skills when talking to complainants and witnesses. Investigated criminal violations of law within city limits, gathering information to support investigations.

Identified potential suspects based on personal details listed in area bulletins or vehicle markers.

Protected investigations by securing crime scenes and collecting vital evidence, consistently following proper procedures for documenting findings. Rendered aid to accident victims and individuals harmed during course of criminal acts.

Assisted with criminal prosecution of various offenses by writing detailed case reports, properly securing related evidence and testifying in courtroom. Created and delivered oral and written reports involving complex, serious, and petty criminal offenses and security violations.

Police Officer, East Tn State University, Jun 1976 - Sep 1978, Johnson City, TN Worked with other law enforcement jurisdiction at municipal, county, state, and federal agency levels in conducting joint investigations and operations. Served as an emergency responder to accident scenes, robberies in progress, and civil disturbances.

Patrolled assigned neighborhoods to identify and deter criminal activities. Responded to active crime scenes, aiding victims and apprehending suspects. Wrote routine reports of criminal investigations and supporting evidence. Used good interviewing and listening skills when talking to complainants and witnesses. Offered testimony as witness in municipal, county, and district courts for criminal and non-criminal offenses.

Preserved safety and security of property, people, buildings, and residences. Patrolled the campus area regularly to prevent, identify and investigate illegal activities.

Mar 2004

Mar 1977

Created and delivered oral and written reports involving complex, serious, and petty criminal offenses and security violations.

Directed and rerouted traffic around the scenes of accidents and other emergencies. Protected investigations by securing crime scenes and collecting vital evidence, consistently following proper procedures for documenting findings. Served as many as [Number] warrants per week, taking proper precautions to protect officers and members of public from harm.

EDUCATION

Certificate of Graduation, EMT IV Tech

Walters St Community College - Morristown, TN

Earned Certification as a EMT IV tech Also obtained State Lic. and National Registry. Associate of Science, Criminal Justice

East Tn St University - Johnson City, TN

Member, Alpha Phi Omega.

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