Vanessa Watkins

**** ******** ****

Capitol heights MD.20743

301-***-**** (cell) 301-***-**** (home)

adxtjw@r.postjobfree.com

I am seeking a position in the Housekeeping or Environmental Services Dept. where I would be able to apply my managerial skills and knowledge for the prosperity of the organization.

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Experience

MGM National Harbor/ Supervisor

November 2018 - PRESENT, Oxon Hill,MD

●Develops and manages the scheduling of EVS work assignments and oversee the completion of the assignments. Supervises staff and shift to maintain Live! Casino at the highest level and standard of cleanliness.

●Ensure the safety and security of guests and team members with proper supervision of staff and shift. Manage process and programs to efficiently control and reduce loss time injuries.

●Prepares scheduling and staffing levels to ensure proper shift coverage.

●Assists manager with employment interviews and provides input for performance evaluations.

●Knowledge of applicable OSHA standards for safety, chemicals and blood borne pathogens and operation of cleaning equipment.

●Review EVS activities with EVS Manager.

●Meet with departmental directors and managers as necessary.

MGM/ Utility Porter

November 2017 - November 2018

●Maintains the highest standards to ensure the quality and cleanliness in the casino, public areas, offices, and other areas.

●Cleans carpet, upholstery, glass table tops, and windows with provided chemicals according to departmental standards.

●Polishes marble and other fine stone furnishings.

●Keeps assigned areas clean of debris and removes trash, including emptying and cleaning ashtrays/urns and trashcans.

●Keeps all equipment properly maintained, clean, and free of marks.

●Shampoos carpet, scrubs VCT, and cleans and maintains stone floors as assigned.

●Completes dusting of high/elevated areas.

●Rearranges furniture in public areas or within hotel and casino property.

●Works with bonnet machine, extraction, and furniture cleaning machine (CFR) to remove stains from chairs, couches, etc.

●Cleans up biohazard areas.

●Reports torn carpet, wall finishes, and damaged furniture to be repaired.

●Cleans all removable marks, dirt, and dust from baseboards.

●Maintains excellent guest relations and provides customer service as needed.

Casino Porter

October 2016 - November 2017

●Maintain cleanliness of the Property.

●Sweep around slot areas and cleans slot machines, chairs, ashtrays, slot stands, walls, pillars, storage boxes, and outside of change booths.

●Clean restrooms including sweeping and mopping floors, cleaning urinals and toilets with proper chemicals, wiping down walls and mirrors, and vacuuming carpets.

●Vacuum carpets in the restaurants and retail stores, cleans and dusts shelves, and cleans windows.

●Dust mops and wet mops marble floors and vacuums walkway carpets.

●Sweep sidewalks and driveways and replaces full trash bags with clean bags.

●Dust shelves and cabinets, wipes down walls, and cleans windows and mirrors in offices.

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Education

Prospect Heights H.S., Brooklyn N.Y.

September 1987 - June 1989

References furnished upon request

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