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Procurement Specialist Customer Service

Location:
Greeley, CO
Posted:
June 20, 2023

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Resume:

Jennifer Lorraine Baker

**** **** ****** ***** – Greeley, CO 80634 – 719-***-**** – adxtij@r.postjobfree.com

Summary of Qualifications

Over 28 years of experience, 21 in supply chain. Hard-working, detail oriented, able to multi-task.

Ability to learn and apply quickly and effectively. Extensive customer service background.

Proven ability to acquire and excel with new tasks. Excellent written and verbal communication skills.

Professional Experience

Dot Hill Systems / Seagate Technology, Longmont, CO 4/2015-5/2023

Senior Buyer, Electronic Components Buyer (NPI)

Monitor NPI Config Plans for electronic component needs, request quotes and place purchase orders as needed.

Maintain and update ADI shortage reports and PCBA component needs, communicate and monitor delivery dates and shipments to assembly supplier and engineering team.

Work with CMT to achieve best costs and terms for electronic components and expedite order delivery.

Consistently monitor open purchase orders and accounts payable holds for issues and correct as needed.

Monitor purchasing queue, create purchase orders and place orders as needed for Direct/Indirect material needs.

Support service department by entering sales orders and providing POs to sub-contracted suppliers for service.

Gather data, create spreadsheets and reports for Commodity Management team as requested including updates on the Item Master (quarterly) and adding new HDD’s per released EC’s.

Train individuals on Oracle iProcurement, Apttus and supplier set up requests (SRF internal system).

Process supplier set up requests, NDA requests, request quotes, correct/solve AP match issues, assist receiving department with issues, re-allocate purchasing card charges, updating department procedures, open PO review and clean up, assist in UAT testing during upgrades/migration in Oracle instances and recreating fall out PO’s.

Provide NPI, commodity management and engineering support with requisition creation, capital asset request creation, PO creation, requesting receipts and AP holds or issues.

Leed Fabrication Services, Inc., Loveland, CO 4/2014-3/2015

Senior Buyer

Create purchasing queue and overdue PO reports on a weekly or as needed basis for purchase and expediting.

Respond promptly to immediate needs from the warehouse/plant managers to meet build requirements.

Collect and place multiple MRO requests from all departments through email, in person and by phone.

Negotiate pricing/terms with numerous suppliers and leverage the dollars by consolidating buys within multiple departments and locations.

Work with accounting and suppliers to reconcile invoices and purchase orders for payment.

Process return requests (RMA) and assist in arranging material transfers for sub-contract POs.

Scheduled purchases in accordance with production schedule to keep a lean inventory.

Analyzed ECR’s and made necessary changes to inventory and purchases.

Beckman Coulter, Inc., Fort Collins, CO 8/2013-4/2014

Commodity Specialist, Contractor

Process daily KANBAN notification requests for production as well as monitor, expedite and purchase for daily shortages in support of production.

Process non-conforming materials requests in Agile; work with vendors to get return authorizations.

Work closely with engineering on EOL items, part changes, process changes and daily stand up meetings.

Reconcile receiving and invoicing issues on a daily basis.

Create and maintain reports on transaction/ordering history, MRP comparison, BOM changes, open PO’s, current inventory, standard cost and NCMR tracking.

Quantum Corporation, Colorado Springs, CO 1/2004 – 7/2013

Procurement Specialist, Procurement Specialist II, Procurement Specialist III

Process indirect materials/services (MRO) purchase requisitions through Oracle iProcurement.

Reconcile Procurement Card statements, Staples and SVB invoices for accuracy, correct charging departments based on backup if necessary and submit to AP for processing.

Work with vendors to receive documentation for setup including COI’s if necessary.

Request quotes from vendors, source best prices/solutions for Quantum, negotiate terms and costs.

Assign purchase orders, enter into Oracle or use Procurement Card and contact vendors with order details.

Run weekly/monthly reports for MRO/Freshlot Buyers to assist in resolving older issues.

Maintain MRO/Freshlot weekly/monthly metrics, Procurement Card Program and Staples account.

Purchasing Assistant

Support Procurement Specialists generating purchase orders in Oracle system, bursting, distributing and maintaining purchase order copies, requesting W9 forms and submitting to A/P for new vendor set up, processing requisitions on a Purchase Card and providing requested reports and analysis.

Maintain monthly and quarterly metrics for MRO Purchasing Department.

Manage 3 Procurement Card Programs including new card applications, changes, cancellations, reporting, monthly payment requests, procedure updates, department re-allocation and A/P upload files.

Monitored electronic requisition system (eReq) and processed assigned requests.

Agilent Technologies, Colorado Springs, CO 6/2001 – 5/2003

Token Provisioner, Contractor

Provide customer service by processing orders for external internet access tokens including new and replacement token requests, terminations and troubleshooting.

Maintain daily metrics numbers, write and update work procedures for ISO compliance.

Process daily UPS shipments and provide tracking information.

Optika Inc., Colorado Springs, CO 10/1999 – 2/2001

HR/Payroll Clerk

Process payroll for over 200 employees including payroll reports (401K, ESPP, etc.).

Manage receptionist desk and act as back up when necessary.

Process and maintained HR forms (401k, FBA, ESPP and Health) and worked closely with vendors (benefit providers) to ensure accuracy of employee elected benefits.

Source employees/provide staffing assistance.

Create the New Employee Handbook using Microsoft Publisher and update as needed.

StarTek Inc., Greeley, CO 5/1998 – 10/1999

Process Planner, Senior Process Planner (Buyer)

Perform inventory control, ordering and purchasing. Provide costing quotes to support weekly forecasts.

Order, receive, distribute, track and press check new product artwork.

Create, approve and implement assembly instructions and first articles. Hold new product meetings to train.

Maintain build/ship, extended forecast and artwork spreadsheets. Organize and post weekly build schedule.

Review and approve internal quality audit samples (IQA) and process engineering change notices (ECN).

Request new product specifications and distribute for vendor quotes.

Enter new product bill of materials (BOM), track shipments and request customer POs prior to production.

Analyze and create assembly instructions for the pallet display used for the Windows ’98 launch.

Supervise one employee; verify purchase orders and cost quotes for accuracy.

Education

Front Range Community College, Fort Collins, CO

Certificate in CIP Course (Computer Information Processing) (1992)

ADP and Reportsmith Training (2000) Best Practices of Indirect Materials and Services (MRO) (2006)

Tools for Negotiations Success (2005) Managing Multiple Projects, Objectives and Deadlines (2006)

Bargaining With Vendors and Suppliers (2006) Price Analysis, Cost Analysis, or Total Cost of Ownership:

How to Build Powerful PowerPoint Presentations (2006) Determining the Best Approach (2006)

Computer Skills

MS Windows, MS Office, Word, Excel, Outlook, PowerPoint, Publisher; Oracle; ADP, Reportsmith, M2M, MRP (MAX) System, UPS/Fed Ex Shipping, Reflections, Adobe Acrobat, eReq (Quantum internal electronic requisition system), iProcurement, Agile, Noetix, BobJ, Google Applications, SAP exposure/training



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