Data Entry Service Representative

Mary Elizabeth Silcott

**** *** ******* ** **********, AL 35810

256-***-****

****.***********@*****.***

OBJECTIVE:

With over 15 years of administrative experience, I am seeking a position with a company that will allow me to use the administrative skills I possess to find a long-term career and continue growing and learning as a valued colleague.

EDUCATION:

2018-2019 Virginia College, Medical Billing and Coding; 1982-84 Tennessee State and Columbia State

Studies were Secretarial studies where I received a certificate of Business.

EXPERIENCE:

Eurofins Diatherix (Hudson Alpha) August 2020 to Present- Billing department duties: data entry for insurance claims and super user for department, preparing denials for insurance carriers

Medical Records Specialist II: ordering records from doctor’s offices and completing audits.

2019- 2022 (Seasonal work) Brenda Blevins- Tax and Accounting

•Front office, taking payments, data entry, proofing, scanning and preparing taxes

•Scheduled office visits, filed documents, followed up with customers regarding filings

2017-2019

Asahi Kasei- Human Resources Assistant/receptionist Temp to Perm

•Front office, making badges for visitors, assisted Human Resources with various duties

•Set up meetings, performed data entry, ordering office supplies

•Filed office documents, documented office trainings and handled office records.

2016-2017

Automation; LG Electronics-Customer Service Representative (Temp contract to Perm)

•Human Resources, interviewing customers for account approvals, setting skype meeting, and handled phone screens, onboarding and orientations.

•Met customers’ needs by providing customer service through inbound and outbound calls

•Consistently met performance metrics

2013-2014

Goins Tax Services (seasonal)

•Front office, making appointments, greeting customers and assist with tax preparations

2009-2014

Express Employment Professional (temp-hire contract)

•Human Resources, data entry, typing, interviewing and accounting functions

Other qualifications over 7 years in Human Resources, 5+ receptionist and 10+ customer services

Member of Toast Masters

Contact this candidate