Raquel Garza

313-***-****

EMAIL: adxtd6@r.postjobfree.com

Executive Summary

Recruiting Professional, with expertise in including Information Technology, Automotive, Finance/Accounting, and Manufacturing. Professional knowledgeable in developing recruitment and sourcing strategies, full cycle recruiting, onboarding, analyzing and developing recruiting strategies. Previous experience with Automotive OEMs and some tier 1 and tier 2 auto suppliers. Bilingual (English, Spanish) can speak, read and write in the language. Proficient with MS Office, internet, social media, applicant tracking systems and related software.

Professional Experience

SERCO, INC Detroit, MI. 10/25/2021-Present

Resource Navigator

Assists customers to identify the best community resources available to meet their needs and supports referrals to those resources, including warm-handoffs to the partner organizations

Develops and fosters relationships with organizations that provide barrier removal/essential services that are in proximity to the career center.

Creates a network of referral organizations and a resource directory to assist customers in obtaining services, as well as supports use of the Resource Map within their Center (launching July 2021), including training staff on its use, keeping information accurate and sharing information with customers.

Keeps information on partner organizations updated, by making routine contact to verify services, eligibility requirements and referral processes.

Identifies gaps within the referral partner network and works in collaboration with DESC Implementation Coordinator to identify potential partners.

Inteligente Solutions Livonia, MI. 10/23/2017-1/2020

Account Manager/Recruiter

Responsibilities include sourcing, evaluating, engaging, and managing candidates through the recruiting life cycle.

Prescreen candidates and Schedule and conduct phone and face to face interviews.

Interview effectively so as to understand the technical depths of each and every candidate you meet.

Administer pre-employment application process/paperwork regarding any client requirements, drug screens, background check, reference checks, orientation programs, safety training, in accordance with state and federal law and Client and Inteligente Solutions Standard Operating Procedures.

Acts as the primary liaison between Inteligente Solutions and the customers.

Responsible for growing relationships and creating new opportunities with assigned accounts.

Communicates with customers by phone or in person and receives orders, enters and maintains data in Bullhorn (ATS) for tracking candidates and all pertinent activity for applicants, orders, and clients.

Oversees and responds to concerns regarding the employee's performance for the customer including counseling, disciplining, termination and removal of the job assignment.

Identifies and works to resolve customer/applicant related issues with a high sense of urgency, while consistently looking for opportunities to improve the customer experience.

Manage and communicate job postings.

Monitor attendance and performance daily and administer appropriate coaching or disciplinary action when necessary.

Alloy Gutter Taylor, MI. 01/2017-07/2017

Accounting Clerk/Human Resource (contract position)

Work in the human resources dept. processing payroll for small company that specialize in seamless gutter manufacturing and installation.

Primarily responsible for the completion and maintenance of all payroll related activities and documents.

Ensuring all data is properly entered, in a timely and organized fashion, thru Peoplesoft payroll system.

Maintain confidentiality and respects privacy of employee’s information related to pay, hours worked, overtime and premiums.

Noticed documents as needed.

Spectrum Westland, MI. 02/2017-04/2017

Human Resources/Payroll Administrator (contract position)

Accountable for timely and accurate processing of payroll for 500 employees utilizing ADP and ensure compliance with company policies, procedures and wage/hour laws including updating all personnel changes.

Review and update timesheets for each pay period

Maintain and add direct deposit information in banking software for employee expense payments and to transfer funds, as needed.

Maintain necessary payroll schedules for tax and insurance purposes as required.

Prepare payroll reports, maintaining records/controls and transmitting payroll.

Generate multiple payroll reports for management.

Resolve any paycheck discrepancies.

Perform other duties as requested.

VetBuilt Services Detroit, MI. 04/2016- 01/2017

Account Manager/Recruiter

Responsibilities include sourcing, evaluating, engaging, and managing candidates through the recruiting life cycle.

Prescreen candidates and Schedule and conduct phone and face to face interviews.

Interview effectively so as to understand the technical depths of each and every candidate you meet.

Administer pre-employment application process/paperwork regarding any client requirements, drug screens, background check, reference checks and orientation programs.

Communicates with customers by phone or in person and receives orders, enters and maintains data in Avionte (ATS) for tracking candidates and all pertinent activity for applicants, orders, and clients

Efficiently and effectively fill open positions.

Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.

Develop a pool of qualified candidates in advance of need.

Research and recommend new sources for active and passive candidate recruiting.

Build networks to find qualified passive candidates.

Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.

Workforce Network/Premier Staffing Canton/Southfield, MI. 7/2013-12/2016

Recruiter

Managed the full life cycle recruitment process for all business units, manufacturing, 3rd Party Containment, and Skilled Trades.

Increased effectiveness of hiring process by delivering a seamless candidate experience, reducing cycle time.

Collaborated with Hiring Managers to determine and develop departmental staffing needs and requirements

Utilize wide range of resources to identify, source, and recruit candidates. Facilitate interview process from initial candidate engagement to hire. Key strengths include talent assessment, job and culture fit, and fostering hiring manager partnership.

Managing Executive On-Boarding and On-Boarding process of all direct hire candidates (hourly & salaried).

Prepare offer letters, process employees thru applicant tracking system, initiate background checks / drug screens & physical and review final results based on company’s policies.

Developed and manage relationships with candidates and partnering companies/customers. Commit to excellent service to customers.

Implement staffing strategies to provide a qualified and diverse candidate pool.

City of Taylor Taylor, MI 07/2012-11/2012

File Clerk

Seasonal position during the elections

Organized the applicants for the clients.

Received the ballots of clients for the election.

Look up names in our files to ensure they have already register.

Print applications for clients not register.

Answer all questions and ensure clients were satisfied.

Inteligente Solutions Livonia, MI. 06/2008-05/2011

Recruiter

Responsibilities include sourcing, evaluating, engaging, and managing candidates through the recruiting life cycle.

Prescreen candidates, schedule and conduct phone and face to face interviews.

Process and hire qualified candidates to fill open positions in light industrial, Administrative and Technical positions.

Evaluate and identify qualifications and goals for successful job matching.

Verify background check and past employment references on interviews. Review employment agreements and complete the hiring process

Developed and manage relationships with candidates and partnering companies/ customers

Implement staffing strategies to provide a qualified and diverse candidate pool.

Responsible for sourcing candidates through networking, Internet positions and community relations.

Generate weekly reports tracking employee placements information and applicant

Distribute the checks to the correct companies on weekly basics.

Adecco Employment Services Detroit, MI. 6-/200*-**-****

Recruiter/Payroll Clerk

Responsible executing the full life-cycle of recruiting for top tier, mid-level professional job orders for a variety of clients.

Partner with clients to define strategic objectives and hiring needs.

Analyzes hiring needs, determines best recruiting methods, and creates/deploys client-specific and/or role-specific recruiting strategies.

Develop candidate leads thru networking, community events, referrals and various forms of marketing.

Builds and maintains a comprehensive candidate pipeline that addresses client needs.

Positively and expediently resolved assignment employees/clients’ conflicts.

Enter associate time card on payroll thru ADP on a weekly basics and mail weekly checks.

Maintain and create payroll files, friend of the court records, unemployment benefits w-2 and I-9s

Education

Dorsey Business School- Medical Billing and Coding Certificate 6/2015

Ser Metro Business Schools_ Office Administrative- Certificate 1998

Western High School- College Prep Curriculum -Diploma

REFERENCESAVAILABLE UPON REQUEST

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