Sales Administrative Assistant
Resume:
Brianda Escobar
Austin, TX
adxtd5@r.postjobfree.com
A dynamic, results-oriented manager offering leadership to drive sales and profitability in highly competitive markets. Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge and expertise in team building and staff training as well as quality assurance. Noted for outstanding communications skills, both with costumers and staff. Authorized to work in the US for any employer
Work Experience
Group Services Manager
Entertainment Services, LLC - Austin, TX
January 2023 to Present
• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Develop strategic plans, take an active role in major operational decisions, and drive growth and development efforts.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assistant Manager Groups and Conventions
Hotel Barcelo Grand Resort - Riviera Maya, QRoo.
May 2022 to December 2022
• Coordinate all services for groups and conventions in the hotel.
• Organize meetings, conventions and other special events that take place in the Hotel. Reserve conference rooms, video or audio equipment.
• Work with several different departments and synchronize the needs of the group planning the event and the hotel staff where the event is taking place.
• Plan any changes in the configuration of the event space and design the space for the events. Ensure that all events run as planned and address unexpected issues as they arise.
• Responsible to coordinate any food and beverage needs. Organize banquet or catering services.
• Meeting with potential clients who wish to host an event on site to discuss their needs. Draft the contract and agreement so that the client is aware of the terms and conditions and the services to be provided.
• Hold meetings with all heads of the hotel departments to coordinate any planned events. Event Manager & Owner
Aviola - Irvine, CA
December 2019 to November 2022
• Responsible for the overall catering operation, handling all the preparation before the event and after. Working closely with clients to ensure their event is a success from the planning stage to the execution.
• Planning food and beverage menus considering clients’ preferences and special requests. Overseeing venue, equipment, food, service preparations and customer service.
• Ensure compliance with health and safety regulations.
• Hiring, training and supervising catering staff, chefs and specialized catering equipment providers.
• Monitoring the availability of catering stock and supplies and ordering replenishments.
• Tracking catering expenses and maintaining accurate records.
• Researching catering trends and promoting competitive catering services. Sales Administrative Assistant
Egumball, Inc. - Irvine, CA
October 2019 to October 2020
• Manage Sales Office.
• Talk to potential clients and close the deal.
• Monitor team performance and report on metrics.
• Handling employee reports and complaints, providing thorough documentation and communicating with Human Resources as needed.
• Managing time reporting portal for sales employees, including tasks such as approving timecards, time off requests and general support with platform as well as tracking attendance.
• Data entry, reporting and light analysis.
• Printing, filling and organizing sales documents and records.
• Working with Quality Assurance Team and relaying feedback and recommendations.
• Interviewing and selecting candidates for Sales Closer position.
• Preparing for and conduction on-boarding for new hires at Sales.
• Maintain high level of confidentiality.
• Light IT support.
Office Manager
Culinart, Inc. - Irvine, CA
September 2016 to October 2019
• Directed the day to day sales operation from restaurant and catering.
• Continually driving sales and profitability in highly competitive markets.
• Maintain office services by organizing office operations and procedures; preparing payroll; control correspondence; design filing systems; reviewing and approving supply requisitions; assign and monitor clerical functions.
• Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Complete operational requirements by scheduling and assigning employees; following up on work results.
• Keep management informed by reviewing and analyzing special reports; summarize information; identify trends.
Catering Manager
Culinart, Inc. - Irvine, CA
May 2012 to September 2016
Responsible for the overall catering operation, handling all the preparation before the event and after. Working closely with clients to ensure their event is a success from the planning stage to the execution.
Create menus along with the chef, meeting any special request the client might have for their attendees.
Responsible for monitoring the quality of food and service and delivering guests exceptional experience and an outstanding product quality in a fast paced, high volume environment.
Direct and motivate employees, scheduling and ensuring proper execution of all positions, chores, and responsibilities.
Work closely with vendors to achieve good quality within a budget and maintaining high standards of hygiene and costumers satisfaction.
Education
Master in Human Rights
Universidad de Alcala - Madrid, Madrid provincia
October 2007 to June 2008
Master of Laws in Law
Universidad La Salle - Mexico City, Mexico
August 2001 to June 2006
Skills
• Microsoft Office (10+ years)
• Administrative Experience
• Microsoft Outlook
• Office Management
• Event Planning
• Catering
• Employee Orientation
• Training & Development
• Customer Service
• Filing
• English
• Events Management
• Team Management
• Interviewing
Languages
• Spanish - Expert
Certifications and Licenses
TABC Certified
January 2023 to January 2025
Food Handler Certification
January 2023 to January 2025
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