Michelle Gillman

Cocoa, FL *****

adxtb8@r.postjobfree.com

321-***-****

Responsible for directly supporting the general operations and management of all Administrative Office duties for the team and/or facility maintaining records and increasing sales. Warehouse and Production experience as well with a hardworking and disciplined approach. Work Experience

Office Administrator

Davies Houser & Secrest, CPA. - Cocoa, FL

September 2022 to April 2023

• Collect and review all supporting documentation required to file tax return

• File tax returns to the IRS and receive, process and log in

• Answered phones, coordinated schedules, emails for seven CPA's

• Greeted and directed daily visitors to their appropriate location

• Invoicing and Financial Statements

• Responsible for running daily errands for the business

• Scanned, filed and mailed confidential documents

• Oversee vendor management activities, negotiate pricing for contracts

• Inventory

Office Manager

Tech Systems - Melbourne, FL

April 2021 to August 2022

• Answered and routed phone calls, responded to emails in a timely manner

• Supervision over the employees keeping track of labor and materials used on a daily basis

• Purchasing, Scheduling of deliveries

• Daily recording of employee hours, pay roll, daily bank deposits

• Data entry, filing, charts, spreadsheets, invoices, assist in preparing bids, contracts, warranties, quotes

Office Administrator

Mack Technologies - Melbourne, FL

July 2020 to March 2021

• Provided front desk coverage, greeted customers, answered the switchboard, distributed mail.

• Performed clerical activities including data entry, metric chart, spreadsheets, and report preparation

• Assisted with purchase reports, new hires, quotes, scheduling, inventory, coordinated catering support for meetings, trained other employees

Front Office Administrator

Astro Pak Corporation - Cocoa, FL

September 2018 to June 2020

• Monitored premises, greeted and screened incoming visitors, updated logs and issued badges to maintain security and notify personnel of their arrival

• Answered phones, status jobs, distributed mail, maintained the petty cash and updated expense reports and credit card billing statements as applicable

• Purchasing, Scheduling of deliveries

• Invoiced, scanned documents and billed customers

• Managed purchases inventory and requisitions (MRF's) for all chemicals, materials and office supplies

• Request quotes from suppliers for cost savings and completed score cards on each for dependability

• Issued track and/or maintained record of all office keys

• Time keeping of employees for pay roll

• Verified I-9 forms, W2's and documents for new hires

•Administrative lo Executive and Service Dept. Manager Florida Solar East - Rockledge, FL

September 2016 to July 2018

• Performed a variety of clerical and administrative duties

• Answered incoming calls, resolved conflicts and negotiated mutually beneficial agreements between parties

• Scheduled service appointments with customers

• Processed purchase orders for the service technicians

• authorized credit card charges and billing

• Built customer relations for continuous service resulting in the companies revenue to increase significantly

Expeditor and Customer Relations

E.M.F. - Merritt Island, FL

February 2005 to December 2009

• Created purchase orders for specific outside processes to appropriate vendors and customers

• Expediting parts to departments, status all jobs in house on a daily basis

• Identified and quoted new vendors resulting in cost savings

• Contacted vendors, built customer relations, conducted research and resolved customer concerns

• Maintained records, files, data entry, quotes

• Authorized credit charges, invoicing

Received in products and inspected materials for damage, defects, quality or shortages

• Conduced weekly meetings with management to discuss the status of jobs to meet on time deliveries

• Help certify and implement procedures for AS9100 Education

graduate, honor society

Grant Career Center - Bethel, OH Hillsboro High School - Hillsboro, OH Skills

• Managing others

• Quality Control

• Administrative experience

• Customer service

• Data entry

• Scanning/filing

• Mailing

• Scheduling

• Daily bank deposits and

errands for business

• Inventory

• Purchasing

• Sales

• Quotes

• Accounts Payable

• Packaging

• Shipping/Receiving

• Warehouse experience

• Tax Prep

• Manufacturing

• Human resources

• Machine Operator

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• CRM Software

• Syteline Software

• AS9100

• ISO 9001

• Calipers

• Calibration

• Research

• QuickBooks

Assessments

Manufacturing: Quality inspection — Highly Proficient July 2020

Making precise measurements, reading prints, and making pass/fail decisions. Full results: Highly Proficient

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