CATHY R. KERWIN

Gulf Breeze, Florida *****-****

808-***-****

adxtb6@r.postjobfree.com

Dear Recruiting Manager,

I am a professional with over 30 years of experience and versatility in multiple career fields and previous experience, as a retired military spouse and a former Project Manager of one of the largest Government transactions/contracts in the military housing privatization history. I interacted with all ranks and career fields collaboratively with the military/government employees, service members, and its chosen project contractors and vendors. I am confident I possess the skills and temperament required to adapt and succeed with your team. Having established myself in educational as well as professional pursuits, I feel my strong work ethic and competencies, coupled with the willingness to tackle new challenges, will allow me to become a valuable asset to your organization. Highlighted for your consideration is an outline of my professional experience and achievements. My objective is to secure a position as a Senior Accounts Receivable Specialist allowing your organization to capitalize on my diverse background and personal experience while offering me challenge & growth potential. Due to the nature of my husband's career field in the Air Force (now retired), I do have gaps in my employment where I have ventured into temporary work, owned multiple on-line businesses while continuing using my skills within multiple digital, virtual, and social media platforms and continued to work on my higher education.

Attached is my resume showing my diverse background and experience. I believe I have the experience needed to take on multiple roles, while simultaneously working to progress personally and professionally. I am known to be very skilled in communication and time management, in addition to administrative support (to include use of Microsoft Office/Suite and a variety of proprietary management, CRM, etc. software) for multiple business levels while working both as a liaison and independently and have experience managing multiple projects at one time. I thrive in a fast-paced environment and can always be counted on for not just quick, but quality results. I know I can offer the same level of skill and professionalism to any organization.

I hope to have the opportunity to discuss how I may contribute to the continued success of your organization. Please contact me at your earliest convenience. Thank you for your time and consideration. Sincerely,

Cathy Kerwin

808-***-****

adxtb6@r.postjobfree.com

CATHY R. KERWIN

Gulf Breeze, FL 32563-1949 adxtb6@r.postjobfree.com 808-***-**** RELATED EXPERIENCE

Resident Service Coordinator / Asset and Property Privatization Project Manager Hickam Community Housing LLC Hickam AFB, Tripler, Schofield Army Base - Honolulu, HI 2003 – 2007

• Assisted in initial start-up of largest Privatization project of its kind with regards to a 50 year Multi-Million Dollar Government project for multiple locations to include Administrative Processes, Vetting and Hiring, Asset Management processes and Policies as well as a digital filing systems and vendor portfolio/account relationships.

• Responsible for leasing and overall customer service for roughly 15,000 units in Senior and Junior Non-Commissioned Officers for Privatized Housing Office on primarily Hickam Air Force Base and as needed on Army and Coast Guard Installations

• Daily activity included showing units, move-in/interior/exterior inspections, delinquency collection, various occupancy reporting, managing day to inquiries from Residents, enforcing Privatized Housing Policies, Hawaii State Tenant Code and Air Force Regulation

• Maintained, modified, and updated confidential information in both physical files and proprietary YARDI platform database, KPI, as well as bidding information from inception to fruition.

• Worked hand in hand with the Maintenance Dept ensured unit discrepancies were administered.

• Planned, coordinated, and executed Community Activities and major event planning to include townhall meetings.

• Additional responsibilities included coordination of demographic information for anticipated movement of roughly 800 families from existing homes to new homes, while implementing new Community Standards and ensuring military families are accommodated.

• Informed and educated Residents on Construction phases, timelines, and expectations in the privatization process.

• Developed and implemented peer training as the project evolved. National Account Representative

• Maintained diverse position in Residential Division servicing all major accounts consisting of over 1000 stores and their buying groups and/or brokers for high volume call center to include accounts such as Home Depot, Lowes, 84 Lumber and multiple other “A” accounts.

• Provided order entry, research and billing support for all entities of Residential Division

• Generated various reports and spreadsheets for presentation to upper management and executive review.

• Participated in annual inventories for 12-14 plants nationally.

• Managed multi-tasked projects to include forecast amendments, production schedules, major account spread buys, and freight issues.

• Corporate Training Responsibilities:

• Represented company as major account trainer for remote, interactive order entry system conducting off-site training sessions.

• Trained new hires on product knowledge, order entry, billing, RMA, RTV, EDI, re-consolidation, shipping functions as well as carrier and vendor relations.

• Developed and conducted off-site training support for newly acquired subsidiaries and their related departments. Billing Analyst Responsibilities

• Maintained day-end billing for primarily major accounts while working over-time to sustain billing to sustain other accounts.

• Provided support for billing discrepancies, unauthorized deductions, and inventory adjustments. Cost Analyst (remote)

1998-2003

Broadband Construction, LLC Salinas, CA

• Examined and interpreted costs and expenses, cost transactions, and vendor and contractor costs for rebuild of Fiber Optics Infrastructure in Silicon Valley; San Jose, Oakland and San Francisco along 101 corridor

• Accurately and efficiently prepared cost reconciliation reports utilizing Microsoft Suite, particularly Excel and other proprietary software aimed at increasing profitability.

• Preparation of company payroll, reconciliation of collectibles and PO’s for accuracy Finance Counselor

University of Phoenix - Hawaii Campus Honolulu, HI 1994 - 1996

• Maintained and delegated finances for student body of 400-600 to include Nursing Program and Military Students.

• Trained new staff in reconciliatory software, handled disputes, inquiries, and enforced policy and procedure in accordance with regulations.

• Developed and conducted informational presentations to all new and potential students revolving around the financial-aid process, need- base, requirements, and regulations.

• Utilized reconciliatory software to produce debit and credit memos, account adjustments, and miscellaneous revisions.

• Prepared account detail and history when conducting exit interviews for graduating and transferring students.

• Provided analytical support for the Finance department resolving account discrepancies and students’ inquiries via Financial Oracles Platform.

RECENT EXPERIENCE

2022- Present

Interim Substitute Teacher

ESS.com Santa Rosa County, FL

• Act as long and short term substitute at State of Florida A Grade elementary school

• Resource lesson plans and curriculum to align with internal academic timeline in accordance with Florida state standards

• Provide educational guidance, social, emotional, and executive function support to neuro-typical and neuro-divergent students

• Promote a controlled and positive learning environment

• Preparation of materials and assignments

Remote Outside Sales Representative 2021-2022

Stackable Sensations Parsippany, NJ

• Identified and cultivated client relationships, sales leads, and accounts in Northwest Florida territory during Covid19 pandemic

• Developed customer-focused solutions based on promotional needs of clients across hospitality, alcohol, tourism, government, and healthcare industries

ADDITIONAL PROFESSIONAL EXPERIENCE

Account Manager

GI TRUCKING COMPANY San Jose, CA

2001 - 2003

Data Base Project Manager/Technical Analyst

Hospitality Marketing Associates Monterey, CA

2000 - 2001

Customer Service Manager/Consultant/Corporate Trainer LL BUILDING PRODUCTS Compton, CA

1998 – 2000

National Accounts Rep/Corporate Trainer/Billing Analyst 1997-1998 GAF MATERIALS CORP Wayne, NJ

EDUCATION

Master's of Business Administration – Global Management (2025) American Military University, APUS

Bachelor’s of Science, Business Administration - International Business (1996) Hawaii Pacific University, Honolulu, HI

International Business Management (1993)

University of Hawaii at Hilo, Hilo, HI

Associate of Arts (0992)

Hartnell College, Salinas, CA

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