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Time Delivery Success Manager

Location:
Tarpon Springs, FL
Posted:
June 20, 2023

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Resume:

DIANA LUKETICH

Mobile Number: 727-***-**** Email: adxta6@r.postjobfree.com

A forward thinking sales professional seeking a Remote/Hybrid position in Business Development, Inside Sales, Operations Management, Contract Negotiation or Channel Management. Ambitious, motivated empathetic and a goal orientated contributor. Eager to join an organization where I can utilize the skills I have optimized for ongoing success and positive results driven outcomes.

4D Systems

CAD CAM CAE & PLM Certified Software Sales February 2020 – January 2022

Uncovering and identifying bottlenecks and gaps within processes.

Utilizing a consultative approach towards solutions & services for smooth transformations and ongoing continuous improvement with innovative digital twin solutions.

Specializing in the development of new accounts to utilize Automation Solutions within Product Lifecycle Management, Process Simulation Solutions and Quality Assurance.

• Developed and Implemented sales play book to support existing and new sales professionals.

• Analyzing and Optimizing data within CRM developing new methods for best practices and processes.

• Mentoring, motivating and collaborating with team members to gain and sustain sales momentum.

Accessing potential and future needs with the collaboration of engineers and subject matter experts to bridge a process for optimal functionality.

Growth of pipeline, Strategizing, Identifying, Qualifying then Accelerating Delivery to a win close stage. Supporting Robotic Programming, Research & Development, Process Improvement & Lean Consulting Services within many verticals including Aerospace, Medical & Automotive. Offering all services and solutions including partner products from Dassault Systems, Siemens Digital Solutions and PTC. Enovia, Catia, 3D Platform, NX-CAD/CAM/CAE, PLM Team center & Tecnomatix

Customer Success Manager

Checkpoint Technologies

December 2018 - February 2020

Achieved highest Net New Logo accounts within 16 years.

Engaging with new current and past customers with current and future organizations initiatives.

Highest track record of new meetings and qualified opportunities resulting in closed won stages.

Driving the growth of sales for mentoring/training, assessments, consulting and Staff Augmentation.

Orchestrated technical go to meetings with vendors, partners, prospects, clients and engineers as well as architects to offer POC for solutions.

Overseeing Inside sales cycle and onboarding of new clients. Contract negotiation for Software Solutions and the costing of varied software suite solutions and licenses Conducting and orchestrating conference calls with VP’s, Quality Assurance Engineers, Analyst, Managers & Directors, as well as Computer Scientist, Developers, CTO’s, CIO’s CFO’s and any C level executives to better understand the organizations current and future initiatives to identify solutions/ services that will help further progress applications and releases. Conducted License compliance calls, negotiating costs for purchase orders, Conducting presentations for mobile App Testing, Load and Performance, Test Management Solutions, Security and Functional Automation.

Purchasing & Training Manager

Connect Electronics USA.

February 2016- December 2018

Overseeing business development & training of new hires within sales.

Procuring commodities for PO fulfillment of immediate & scheduled orders as well as forecasting. Products procured consisted of semiconductors, Integrated Circuits and Aerospace components & hardware. My main area of focus was Aerospace Manufacturers and Contract Manufacturing.

Grew database of vendor relationships for Aerospace, Commercial, Medical, Government and Automotive.

Increasing profit margins & decreasing costs by training new employees how to buy and sell Stock from domestic and International Franchised distributors, manufacturers and Gray Market stock with the use of multiple portals

Quality Checking and approving incoming/outgoing Purchase Orders for accuracy of quality product & on time delivery while maintaining < 1% RMA’s rate.

Reviewing ERP report for backorders, Entered and submitted work Orders from Customer PO’s and Drawings. Entered in BOMs & scheduled/blanket orders.

Supplying Technical assistance for alternative solutions to End of life or obsoleted components.

Working with Test Lab’s for the following tests: Documentation Inspection, Visual Inspection, DE capsulation, Curve Tracer, solder ability, heated chemical test, electrical functionality and X-ray, XRF

Channel Manager

Enfocus

October 2013 – February 2016

Responsible for development of growth for Enfocus Automation Solutions Software in Latin American Region.

Grew region from ground up to 23 value added resellers consisting of 4- 18 AEs.

Onboarding consultants, Resellers, Trainers and Software Engineers within a developed channel.

Train and Qualify new reps with mentoring and training offsite. Collaboratively bridging gaps with 3rd party software companies to keep them updated on new configurators & modified modules.

Negotiated costs for future orders and cross organizational purchase orders

Conducted Multimedia presentations and drove sales aspect of demos.

Assigned margins to resellers. Prepared quarterly business plan reports, developed basic to intermediate work flows according to companies’ internal processes. Working with the Automation Architects, System Administrators and Process Engineers to ensure their operating systems are compatible with new versions/updates.

Sales & Purchasing Manager

TekSystem Solutions – Tampa Bay, FL

September 2006 – October 2013

Procure inventory and material. Increasing profit margins and enabling sales team to close on scheduled orders for long term commitments of commercial, military and aviation projects.

Manage sales team achieving $250K profit monthly.

Review and Approve purchase orders.

Prioritizing Purchases for Production needs running Backorder reports and forecasting for Future order releases. Negotiated costs and expedited orders.

Maintained < 3% RMA rate.

Ensuring FARS & DFARs requirements were adhered to. Strong knowledge of trade secrets to add value and a cutting edge.

Versed within AS6081 counterfeit mitigation, ISO9001 & AS9120.

Prepared test orders for Visual inspections, Board level function, DIE Authentication/DE capsulation, Curve Tracer testing & more.

Senior Account Executive & Buyer

New Advantage Corp

St. Petersburg, FL. January 2003 – September 2006

Sales and purchasing of Integrated Circuits and semiconductors as well as aerospace hardware and varied electronic and mechanical components for contract manufacturers, end users and resellers.

CRM & ERP Software

Hubspot, Sales Logix, Oni-Nav, Navision, Salesforce Classic/Lightning Southware, SDS4 Distributor Software, Oasis, Pentagon 2000, NetSuite Oracle, Insightly,

Pre-Flight Automation Software

Enfocus Pit Stop Pro, PitStop Server, Connect All, Switch & HP EPM

Application Lifecycle Mgmt. Software

HP/Micro Focus Portfolio: UFT, UFT/Lean, StormRunner Functional, QC (Quality Center), ALM & Octane, LoadRunner, Storm Runner Load (LoadRunner Cloud) & Performance Center (LoadRunner Enterprise)

Product Lifecycle Management Software

SIEMENS PLM: NX, Tecnomatix and Teamcenter

Certifications:

Siemens Digital Industries: PLM Software Certified 2020 & 2021 • Micro Focus: (ITOM) IT Operations Management Certified, (ADM) Application Delivery Management Certified • Vector Process Improvement, OSHA 10 & OSHA 40 Certified, Vector: Smart Sales Certified. Hubspot CRM: Frictionless Sales, HubSpot Software Sales, Hubspot Inbound and Outbound Certifications & HubSpot Marketing Hub Certified

Languages: Fluent in both English & Spanish

Organizations & Associations:

TBQAA (Tampa Bay Quality Assurance Association)

NWASP ( National Association Of Sales Women Professionals)

NASP (National Association of Sales Professionals)

SWE (Society of Women Engineers)



Contact this candidate