SHERRY GALLOWAY
PROFILE
Customer Service Representative at Sitel; Augusta, GA
May 2016 – October 2016
Answered phone calls, provided timely customer assistance, and handled scheduling necessary to solve customer concerns.
Instructed work providers to perform certain tasks.
WORK EXPERIENCE
Time Management
Bookkeeping
Military Background
Communication
Problem-Solving
Scheduling and Planning
Multitasking Skills
Knowledge of Office Technology
COMPETENCIES
Medical Assistant
August 2014 – August 2015
Core and MED Terminology
Augusta Technical College
August 2013 – May 2014
GED
English and Communication
EDUCATION
Customer Service Representative at McDonald’s; Augusta, GA
August 2014 – May 2015
Greeted customers and provided them with information and assistance.
Handled orders and provided timely and courteous service.
Operated cash register, made change, and processed other payment methods.
Worked well with other team members.
Customer Service Representative at Cook Out; Augusta, GA
February 2017 – December 2017
Greeted customers and provided them with information and assistance.
Handled orders and provided timely and courteous service.
Operated cash register, made change, and processed other payment methods.
Worked well with other team members.
Child Care Provider and Homemaker at Self-Employed; Thomson, GA
February 2018 – November 2021
Provided childcare for my newborn child.
Managed household tasks including cooking, cleaning, and shopping.
Scheduled doctor appointments, made trips to doctor’s appointments, and administered required medications.
Parts Delivery Driver at Rush Truck Center; Augusta, GA
November 2021 – Present
Responsible for reviewing purchase orders, pulling parts from inventory, and delivering parts to various customers.
CONTACT
706.339.055
*********@*****.***
Thomson, Georgia
Proficient in customer service skills and providing excellent support in a high-volume setting. Skilled in creating and maintaining schedules, making appointments, taking messages, and treating people with care and respect. Bringing forth the ability to manage a high-volume office setting with organization and a sense of calm. I am eager to join a company that offers opportunities to utilize my skills and create new goals for advancement. ..