Skills
Work History
Monica Woodfox
SAP Data Entry Specialist
Pineville, LA 71360
*************@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Analytical and Critical Thinking
Data analysis
Data quality assurance processes
2021-08 - Current Tier 2 Escalations Rep (Remote) Contractor BC Forward, Columbus, OH
Processing/ updating applications for health insurance Communicate with Health Care Carriers for verification of enrollment Managed high levels of call flow and responded to escalated support needs from Tier1/2 agents
Assisted in development of system security protocols. Respond to customer inquiries and provided technical assistance over phone and in person.
2016-09 - 2020-07 Data Analyst, Children's Miracle Network Christus Health, St. Frances Cabrini Hospital, Alexandria, LA INTENSIVE CARE UNIT RESPONSIBILITIES (2016-2019)
Staff Scheduling/payroll processing 80+ Employees (ADP/Kronos) Accounting/Reporting and data analysis (SAP)
FOUNDATION RESPONSIBILITIES (2019-2020)
Reporting and data analysis (multi-unit) (SAP)
Liaison for all Foundation Fundraisers
Collection and reporting of all sponsorships funds Education
Certifications
2011-01 - 2016-01 Accounts Payable Clerk
UNION TANK CAR, Alexandria, LA
Input financial data and produced reports using Syteline/SAP/JD Edwards Aided Controller in examining company finances to develop strategies in reducing costs and maximizing revenues.
Assisted Controller in formulating year-end financial reports to determine financial performance of companies.
Assisted Controller in conducting internal audits to analyze findings. Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
2008-04 - 2010-08 Office Manager-Hybrid (Executive Assistant to CFO) Exel Logistics, Columbus, OH
Recorded expenses and maintained accounting records. Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies. Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Delivered performance reviews, recommending additional training or advancements.
Created and updated records and files to maintain document compliance. Optimized office schedule to balance team workloads, group productivity and financial targets.
2015-02 - 2017-10 Accounting
Upper Iowa University
High school diploma or GED
SAP (10+years)
General Ledger Accounting (10+ years)
Accounts Payable (10+ years)
Account Reconciliation (10+ years)
AWS (10+ years)
Additional Information
Professional References
Toemeka Dill
Escalations Team Lead
BC Forward
Ashley Walker
Executive Director of Development ( CMN)
Christus Health
IAN CAREY
Executive Director of ICU
Christus Health