Sr. Administrative Assistant

KeiAnna Watson

Seattle, WA ***** 541-***-**** *******.*****.***@*****.***

Experience

PROGRAM PROJECT COORDINATOR HEALTHIER HERE JANUARY 2023 - PRESENT CONTRACT

● Liaison for affiliated care coordinator agencies and maintained weekly status meeting notes and calendar invites

● Maintained database by managing new entries, performing audits on submitted documents/entries, and ran reports to measure performance metrics

● Executed research projects to bolster the program’s resource directory and to introduce new trainings to network agencies to fill additional needs

● Utilized varying mediums of text, phone lines, or emails to communicate with clients to update them about program status and available resources

● Provided backup support for client referral management and processing of client orders and financial assistance requests

SENIOR ADMINISTRATIVE ASSISTANT JANSSEN GLOBAL SERVICES, LLC MARCH 2022 - NOV 2022 CONTRACT

● Provided administrative support to the global head of the Discovery group, a Senior Director, and Discovery group managers and scientists

● Heavy calendar management inclusive of multi-time zone meetings and internal/external clients

● Processed expense reports for the department head and multiple directors

● Arranged domestic and international travel for individuals and groups, inclusive of informing travelers of Covid-19 requirements and helping with visa applications

● Organized and facilitated both on-site group meetings and off-site team building events for 30+ people

● Helped prep department for transitioning from remote to hybrid presence and office site move ADMINISTRATIVE ASSISTANT AURIS HEALTH, INC. AUG 2021 - MARCH 2022 CONTRACT

● Supported Marketing director and department and covered responsibilities for travel coordinator

● Arranged large volume individual and group travel, inclusive of air and ground services, for HCP travel while following company and federal governance guidelines

● Provided on-call support to solve travel problems due to urgent requests or in route disruptions

● Ensured all covid era precautions and requirements for travel were communicated to visitors

● Processed expense reports for company cards and reimbursements for travel expenses

● Maintained multiple calendars for training arrangements and coordinated program schedules for visiting physicians and other HCP staff

● Worked remotely and utilized telepresence tools such as Zoom and Microsoft Teams to meet and converse with internal staff or external contacts

LOOKING FOR WORK NOV 2020 - AUG 2021

● Furloughed due to Covid 19 pandemic

ADMINISTRATIVE ASSISTANT CISCO NOV 2018 - NOV 2020 CONTRACT

● Supported two Directors and their departments in an administrative assistant capacity with calendar management, expense report reconciliation, email management, and domestic and international travel.

● Coordinated calendar scheduling for multiple departments of 50+ people across time zones and continents to ensure smooth workflow

● Coordinated and executed department offsites for 20-60+ people

● Provided remote support to keep meetings and projects on time during the global health crisis ADMINISTRATIVE ASSISTANT/HR COORDINATOR CHEMOCENTRYX AUG 2018 - NOV 2018 CONTRACT

● Supported two Vice President Executives and Sr. HR Director with calendar management, phone screening, travel arrangements, event coordination/implementation, and other requests.

● Maintained human resource records by completing forms, reports, and logs, and processing leave requests.

● Facilitated the interview process by contacting recruiters/applicants and arranging phone and in-person interviews.

● Compiled and reconciled expense reports for multiple company cards and directors SENIOR ADMINISTRATIVE ASSISTANT SHOSHONE BANNOCK GAMING AUG 2015 - JULY 2018 PERMANENT

● Managed and supervised a department of 12 people for daily department operations

● Prioritized task assignments based on importance in a fast-paced work environment

● Assisted in the new hire process and training for the department

● Created entries and maintained information in multiple databases

● Ran daily audits and pulled data for reports from multiple databases

● Handled information with a high degree of confidentiality and kept to the operation policy procedures

● Created outbound department mailings and sorted high-volume inbound mail

● Handled multiple phone lines and face to face guest interactions in an open, fast-paced work environment

● Fulfilled managerial job duties by filling in for leave taken by the departmental manager

● Maintained department supplies and assisted in mechanical hardware and software issue troubleshooting Education

SOME COLLEGE 2014-2017 IDAHO STATE UNIVERSITY POCATELLO, ID DIPLOMA MAY 2011 ROSEBURG HIGH SCHOOL ROSEBURG, OR Skills & Abilities

· Highly experienced with

Microsoft Office/365 apps,

Zoom, Google Suite Apps,

Concur, Workday & More

· Excellent verbal and written

communication

· Organized and able to navigate

fast-paced work environments

· Average typing speed of 80+

wpm

· Able to work in remote,

hybrid, and onsite work

models

References

ROBIN LEFFEL ADMINISTRATIVE ASSISTANT

· 812-***-**** *********@***.***

CHRISTINE BANKS EXECUTIVE ASSISTANT

· 650-***-**** ********@***.***.***

CONNIE PAQUETTE PROJECT MANAGER

· 310-***-**** ********.**@*****.***

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MORE REFERENCES AVAILABLE UPON REQUEST

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