SREYA BASUMALLIK, CSM, CSPO

adxt7e@r.postjobfree.com 917-***-**** LinkedIn Profile

EXPERIENCE

Lead Technical Program Manager Marqeta 2020-2023

Lead & managed large programs, including all work-streams within the following organizations: Credit, Banking & Money Movement (Digital Banking), Product Design (UI/UX Research), Risk & Disputes, Data & Insights, Legal/Compliance, Customer Success, Marketing & Sales/Go-to-market (GTM) Strategy.

Consulted with stakeholders, third-party vendors/consultants to clarify and define requirements & create Product roadmap within the assigned organization.

Collaborated with assigned organizations & played a significant role in driving the Agile transformation (SDLC/PDLC) process.

Created & managed JIRA workflows/automations for change management & process improvement.

Senior Program Manager II, Vice President, EPDS Bank of the West 2018-2020

Facilitated collaboration among all stakeholders and cross-functional teams, ensured seamless end-to-end delivery of complex infrastructure projects, from initial discovery to successful implementation within budget & on time.

Coordinated & ran all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.

Negotiated scope changes with the Product owner & team based on Sprint results.

Product Manager, Vice President, Digital Chanel Bank of the West 2017-2018

Financial industry market research & analysis to streamline customer onboarding experience with SaaS vendor, while monitoring Business Intelligence (BI) analytics.

Monitored OAO website performance, review site visits/abandonment data to create Customer journey mapping with the UX/UI team for Online Account Opening (OAO) application & decisioning process.

Remediated internal audit findings for internal Online Account Opening decisioning process.

Senior Program Manager, Vice President, Digital Chanel Bank of the West 2015-2016

Responsible for managing complex projects involving critical internal and/or external resources within the Digital Channel group. Projects include product enhancement, integration, technology conversions - with cost/financial impact of $15M - $60M.

Lead, coordinated, managed, delivered programs within the DC group under budget & on time.

Collaborated with Product, SaaS vendor, IT, UX, BI (Business Intelligence) & other impacted teams to create the annual roadmap, assign project tasks & manage milestones/budgets.

Client Solutions Manager Global Blue OneInterface Solutions 2013-2014

Conducted Business partner, vendor & client facing meetings to drive sales for Global Blue's OneInterface EFT Solution, integrated with various Point of Sale (POS) systems.

Responsible for all phases of hardware procurement, POS/EFT system installation, testing, deployment, training & support of EFT solution at customer store location.

In charge of sales management (from initiation to completion) across North America, EMEA, and APAC regions, encompassing full responsibility for incoming SOW/RFPs, internal tracking, vendor and project management, as well as sales communication.

EDUCATION

Scrum Alliance 2018

Certified Scrum Master

Certified Scrum Product Owner

Queens College CUNY 2006

Bachelor of Arts: Computer Science & Mathematics

RECOGNITION & AWARDS

NYC Fintech Women 2021

Recognition: Inspiring Fintech Female

Category: Product Builder

SKILLS

Project Scheduling & Execution / Agile transformation // Change management & Process improvement // JIRA / Confluence / Notion / Miro / SmartSheets // MS Office Suite / MS Project // Payments API /

RFP/SOW negotiation & Vendor management / Custom software development management //

Problem-solving / Consulting / Agile & Scrum // Best Practices & Coaching Budgeting / Forecasting of Capitalized & Operational expenses // E-Commerce / POS & EFT // Testing / QA / Rollout Support // Reporting / Sales Operations & Procurement // RDBMS / ETL / Database migration

OTHER PROJECTS & INTERESTS

Calcutta Supper Club Founder 2019-Present

Eastern Indian cuisine inspired “Pop-up” Dining Experience with Wine Pairings

IG: @calcuttasupperclub

The Court of Master Sommeliers 2023

Introductory: Sommelier Course & Examination

Advanced: Deductive Tasting Method

REFERENCES

Available upon request

Contact this candidate