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Customer Service Control Officer

Location:
Fayetteville, NC
Salary:
$16
Posted:
June 21, 2023

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Resume:

* Harnett County detention Address *** Bain St Lillington, NC 27546 US Phone 910-***-**** Website http://www.harnettsheriff.com Position Jailer Hours/Week 180 Employees Supervised 0 Dates March 2022 - Present Supervisor Michael Pittman, Sergeant Reason For Leaving Present job May we contact this employer? Yes Duties Summary Receives and releases detainees and inmates from the Booking and Release unit

* assists in the visitation process either virtually with relatives or in person visits with attorneys and court officials

* escorts inmates to visitation rooms

* performs security checks ensuring the safety, security and accountability of inmates and staff; maintains a high level of visibility

* directs inmate behavior to maintain orderly conduct and prevent altercations

* delivers and inspects incoming and outgoing mail; distributes medication, personal hygiene items, meals, linens, clothing, mail, and other items to detainees and inmates

* checks on intoxicated and other inmates in special medical or mental conditions

* prepares inmates for court

* supervises inmates in the cleaning of cells, service of food, cleaning of kitchens, and laundry

* maintains accurate and detailed records on work and inmate activities

* prepares inmates for transportation to court, medical, mental health, and other types of necessary trips

* assists the canteen in the distribution of supplies to detainees and inmates

* observes detention center monitors and computer videos to ensure safety and security

* operates radio to effectively communicate with other staff; conducts contraband searches on inmates, facility, vehicles and cells; inspects all assigned equipment

* Company/Agency H&R Block Address 7076 Fayetteville Rd Raeford NC 27546 US Phone 910-***-**** Website Position receptionist Hours/Week 180 Employees Supervised 0 Dates March 2022 - Present Supervisor Angela Stewart Reason For Leaving seasonal May we contact this employer? Yes Duties Summary Company /Agency

* Documented work experience compiling or creating flyers, memos, letters, spreadsheets and/or data.

* Demonstrated work experience in processing mail, ordering office supplies, answering telephones, scheduling meetings and/or other administrative support work.

* Demonstrated work experience in processing payments or expenditures and/or reviewing or auditing financial/budget information.

* Providing a positive customer service experience for both internal and external customers.

* Present ideas clearly and effectively in written form

* Possess knowledge of program policies and procedural aspects of the program to provide detailed administrative support to staff. Processing of outgoing and incoming correspondence via normal and expedited processing is required.

* Specific knowledge and application of accounting rules and guidelines to appropriately process incoming cash and checks.

* Providing team backup in providing administrative coverage to other divisions and programs in the Regional Office.

* Edit Company/Agency Traffic control officer Address 314 jasper st Fayetteville, NC 28303 US Phone 910-***-**** Website Position Traffic Control Officer Hours/Week 20 Employees Supervised 0 Dates August 2021 - March 2022 Supervisor Chantae Caponpon, Traffic control Supervisor Reason For Leaving receive another job opportunity May we contact this employer? Yes Duties Summary My responsibility is to monitor the status of early school closure or delays due to inclement weather. Also my duties is to notify my supervisor for any accident that might occur daring school hours Making sure that all students and parents also School faculties are safety across the street daring the of arrive and departure within the school zone. As well as direct incoming traffic from both directions.

* Edit Company/Agency Olston agency( We pack) Address 13761 airport rd Maxton, NC 28364 US Phone 910-***-**** Website Position Office Assistance Hours/Week 40 Employees Supervised 0 Dates June 2017 - March 2018 Supervisor Jerry, supervisor Reason For Leaving Temporary/seasonal May we contact this employer? Yes Duties Summary The primary purpose of my position was to provide administrative support to the agency’s HR Administrator in all areas of personnel functions. Responsibilities include tracking and updating job descriptions, qualifying applications, fax machine, copies for filling. completing background checks on new hires, orientation with new hires, maintaining personnel files, completing tracking lists on all applications, processing personnel action forms, and filing timesheets. back up payroll and enter personnel information for the annual budget.

* Edit Company/Agency TD Bank Address 381 West 230th Street Bronx, NY 10451 Phone 917-***-**** Website Position Teller I Hours/Week 30 Employees Supervised 0 Dates December 2016 - June 2017 Supervisor Gilbert Vega, Store superviser Reason For Leaving Relocated to another state. May we contact this employer? Yes Duties Summary Provide customer service to the general public, maintain daily activity logs, provide strict confidentiality guidelines, provide the customers with documentation and procedures, maintain cash box, vault, opening, and closing procedures as well as take payments for credit cards, house, and car, and personal loans. Meeting deadlines, answering emails and phone calls, faxing documents, directing calls to the appropriate persons.

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* Anthem Institute New York, NY

* Medical Assistant Internship 09/2013-05/2013

* • Greet patients entering establishments and provide a friendly welcome.

* • Record patients' medical history, vital statistics, or information such as test results in medical records.

* • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

* • Interview patients to obtain medical information and measure their vital signs, weight, and height.

* • Show patients to examination rooms and prepare them for the physician.

* • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

* • Clean and sterilize instruments and dispose of contaminated supplies.

* • Perform routine laboratory tests and sample analyses.

* • Complete all related clerical/office duties including filing and record keeping, answering phones and directing callers to appropriate parties, scheduling appointments and maintaining calendars, copying, faxing, and light typing in order to maintain and update patient files.



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