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Design Sales Operations Administrator

Location:
Sidney, NE
Salary:
63000
Posted:
June 21, 2023

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Resume:

Michelle Rammi

**** **** ******

Sidney, NE *****

385-***-****

********.*******@*****.***

WORK EXPERIENCE

Treasury Implementations Consultant February 2016-June 2023

WellsOne Commercial Cards

Wells Fargo, Salt Lake City, UT

-Cross trained on all aspects of the Build Team tasks and procedures, both in building of programs and in auditing.

-Lead auditor for all build and design Sales Order Forms requests.

-Trained new team members on build and auditing, as well as cross-training several existing team members for audit queues.

-Accomplished becoming a SME for the Build Team in December 2018 with assisting and supporting team members in daily tasks.

Treasury Billing Workflow March 2014-February 2016

WellsOne Commercial Cards

Wells Fargo, Salt Lake City, UT

-Assign incoming requests from customers to team members.

-Assist customers and team members with inquiries or issues with billing information.

-Keep very detailed record by managing the team inbox and filing requests and/or emails in corresponding folders.

Business Operations Administrator July 2012-August 2013

Total Clerical Services/GDIT as of 3/25/2013

General Dynamics Information Technology, WVC, UT/Tempe, AZ

-Enter purchase requests for a purchase order for vendors and contractors for AT&T.

-Budget prices, invoices, requests, and purchase orders to obtain correct accounting figures.

-Responsible for multiple sites in multiple states for the Western Region, including Utah, Wyoming, Idaho, and Nevada.

-Collaborated with team members to ensure accuracy in orders.

SKILLS

-Excellent verbal and written communication skills

-Strong attention to detail and accuracy

-Effective organization skills

-Effective self-starter

-Project management skills

-Knowledge of Treasury Management Products

-Effectively works well as a team or independently

-Ability to learn quickly and adapt to changes within a quick paced environment

-Customer facing experience in call centers

-Over 7 years of experience with Wells Fargo systems (TSYS, CCER, CCAT, UAM, CCIT, AES, PI, C3P, DCM, Online Forms, Hogan, TM Knowledge Center, Service View)

-Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)

EDUCATION

High School Graduate (2004)



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