Design Sales Operations Administrator
Resume:
Michelle Rammi
Sidney, NE *****
********.*******@*****.***
WORK EXPERIENCE
Treasury Implementations Consultant February 2016-June 2023
WellsOne Commercial Cards
Wells Fargo, Salt Lake City, UT
-Cross trained on all aspects of the Build Team tasks and procedures, both in building of programs and in auditing.
-Lead auditor for all build and design Sales Order Forms requests.
-Trained new team members on build and auditing, as well as cross-training several existing team members for audit queues.
-Accomplished becoming a SME for the Build Team in December 2018 with assisting and supporting team members in daily tasks.
Treasury Billing Workflow March 2014-February 2016
WellsOne Commercial Cards
Wells Fargo, Salt Lake City, UT
-Assign incoming requests from customers to team members.
-Assist customers and team members with inquiries or issues with billing information.
-Keep very detailed record by managing the team inbox and filing requests and/or emails in corresponding folders.
Business Operations Administrator July 2012-August 2013
Total Clerical Services/GDIT as of 3/25/2013
General Dynamics Information Technology, WVC, UT/Tempe, AZ
-Enter purchase requests for a purchase order for vendors and contractors for AT&T.
-Budget prices, invoices, requests, and purchase orders to obtain correct accounting figures.
-Responsible for multiple sites in multiple states for the Western Region, including Utah, Wyoming, Idaho, and Nevada.
-Collaborated with team members to ensure accuracy in orders.
SKILLS
-Excellent verbal and written communication skills
-Strong attention to detail and accuracy
-Effective organization skills
-Effective self-starter
-Project management skills
-Knowledge of Treasury Management Products
-Effectively works well as a team or independently
-Ability to learn quickly and adapt to changes within a quick paced environment
-Customer facing experience in call centers
-Over 7 years of experience with Wells Fargo systems (TSYS, CCER, CCAT, UAM, CCIT, AES, PI, C3P, DCM, Online Forms, Hogan, TM Knowledge Center, Service View)
-Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
EDUCATION
High School Graduate (2004)
Contact this candidate