P E R S O N A L

P R O F I L E

Extremely motivated to

constantly develop my skills

and grow professionally. I am

confident in my ability to

work with a team and give

customers unforgettable

service.

Temple University

Communications

September 1988 - 1990

Harriton High School

September 1984 - 1988

E D U C A T I O N

6100 City Ave,

Philadelphia, PA 19131

adxt16@r.postjobfree.com

610-***-****

Lori Karp

Exceptional

communication and

networking skills

Successful working in a

team environment, as well

as independently

Proven leadership and

management skills

The ability to work under

pressure and multi-task

The ability to follow

instructions and deliver

quality results

Adept at a multitude of

computer softwares such

as compUfloor, Booker,

Millenium, Mind & Body

and Google and Microsoft

Suites.

S K I L L S

OMG Salon, Manager

Singularly responsible for 15% increase in profits in 1 year Created and implemented streamlined front desk procedure Designed and enacted protocol for accurate and verified customer appointments to correlate with stylists and estheticians schedule

Created and managed customer database

Utilized this for email marketing campaigns and effective social media

Developed and managed Customer Loyalty Program

DEC 2016 - JUN 2019

W O R K E X P E R I E N C E

LORI KARP

RESUME

Capriotti Salon, Manager

Perfected front desk procedure

Produced and implemented protocols for successful

product shipment

Received distinguished recognition from all of the stylists and support staff.

Having gained experience and exposure at Sak's Fifth Avenue, I was actively recruited by Anthony Capriotti, a successful neighborhood salon owner.

APRIL 2014 - APRIL 2015

Halcyon Salon, Manager

Opening and preparation for salon operations

Outstanding customer service

Scheduling and confirming daily appointments

Collated and reconciled all daily monetary transactions and all computer and spa closing procedures

As the front desk manager for an upscale, beauty salon at Sak's Fifth Avenue, my responsibilities included:

APRIL 2013 - MARCH 2014

Floors USA, Customer Relations & Assistant Manager of Installation

Successfully manage day to day operations

Interfacing with the customers from booking to installations Liaison for customer to warehouse operations

Responsible for Pay-Roll administration

JUN 2019 - PRESENT

R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T

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