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Customer Service Associate

Location:
Manila, Philippines
Posted:
June 20, 2023

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Resume:

. ****-*

cellphone no: 094********/091*******

ADD: 194 p.parada street, san juan city, manila

E-mail:adxsy9@r.postjobfree.com

Richie V. Bernardo

we made.

arbiter we always based on company house rules and in company hand book for the fair judgement as claims/arbitration staff, investigate all crimes and who is liable for damage or lost parcel. as an 2019 - 2020 employed as claims and arbitration staff. J&T express. conflict in the work place.

market activities and competitors. responds to employee violation and generally helps to resolve identifies service product improvements or new product by remaining current on industry trends, 2017-2019 Employed as Logistic Head / Office Staff. Easy go courier. researching and recommending profit and service improvements. maintains relationship with clients by providing support,information and guidance. as a head customer service. handling all kinds of complaint thru phone and in personal. 2016-2017 Employed as an office staff / head customer service. Dpx courier. likes daily sales report inventory and documents needed to be send in head office. handling customer complaint thru phone and in person, handling team fund. preparing all documents, in this position i started as customer associate then acting team leader in ortigas malls team. 2007-2012 Employed as customer associate/acting team leader. LBC Express. Inc. Prodisc technology inc. taipei,taiwan

1999-2003 Employed as machine operator/technician. EXPERIENCE:

Major Category: managerial

Major: Bachelor in Science on management

School: Quezon City Memorial College

Education

Computer Ability: office software. xl file, word.

Language English: Good

Major: B.S in Management

School: Quezon City Memorial College

Age 45

Date of Birth: July 20, 1977

Personal Information

wide range of hobbies, including oral English, music, movies and literature . Easy-going and congenial, with a strong sense of responsibility and good team-spirit.Having a About Me:

customer service inquiry and complaint,Product inquiry. Handling product warranty. Monitor daily sales, handling online platforms like Lazada,shopee and shopify. Handling 2021-2023 employed as E-commerce Specialist / RMA Specialist . AUKEY PHILS. operation sales,customer service,supplies material and cash on delivery remittances to client. 2020 - 2021 (january 04) employed as logistic head operation Zpd/Gs express courier service. monitor day by day



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