Rovita (Natasha) Ghir

To obtain a challenging and stable career within a progressive, leading-edge organization where I can further develop my Leadership and Analytical skills. Mississauga, ON L5M 5P8

adxswv@r.postjobfree.com

+1-289-***-****

• Dedicated, hardworking positive team player with leadership skills and the ability to multi-task when problem-solving, organizational, Scheduling, Filing, and Data Entry skills.

• MS Office proficiencies in an assorted databases such as Word, Word Perfect, Excel Power-Point - Presentations, Microsoft Outlook, and Internet

• Managing incoming calls and email from clients, managers and employees

• Resolving staffing and scheduling issues; and provide end-to-end solutions to problems

• Notifying Operations manager of issues, client complaints etc.

• Providing detailed shift reports, ensuring all details are handed off to the next shift and other duties as assigned

• Able to deal effectively with Stressful situations

• Critical thinking and the ability to make sound, independent and quick decisions

• Extreme attention to detail

• knowledge of initiative, flexibility and resourcefulness

• Experienced in scheduling, customer service and dispatching fields. Willing to relocate: Anywhere

Work Experience

Casual Security Officer

Paladin Security - Greater Toronto Area, ON

December 2021 to Present

• Worked Full -time at Mackenzie Health Hospital,10 Trench St, Richmond Hill,as a Covid-19 Screener / Ambassador on a contracted basis until the contract ended on July 1st, 2022.

• Site Trained at Xerox Canada located 2660 Speakman Rd, Oakville, ON

• Site Trained at Halton Region Regional Centre located at 1151 Bronte Rd, Oakville, ON

• Greet employees and visitors at designated entrances

• Ensure all staff, visitors, and vendors entering the site follow proper precautionary measures and wear appropriate personal protective equipment, as required

• Provide masks and donning instructions to visitors and staff, ensure hand sanitizer is used as they enter the site

• Utilize the screening tools provided to assess eligibility for entrance, including screening for signs and symptoms based on the screening tools/protocols

• Assist visitors as necessary with way finding

• Report writing and investigation

• Ability to work alone or in a team at Halton Region

• Enthusiastically conducts proactive patrols and access control

• Be able to address policy breeches and note facility concerns.

• Ability to write detailed incident reports for all emergency and day to day activities

• Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public

• Monitor and authorize entrance and departure of employees, visitors, and other persons

• Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.

• Contributes to team effort by accomplishing related results as needed

• Logging in/out of Key, Radio, and pager audits, and watching the CCTV Camera on a monitor at Xerox Canada.

• Handle Lost & Found items and inquiries

• Report any unsafe working conditions in all departments

• Ability to provide first aid and medical response when required to any person(s)

• Respond to all types of occurrences.

• Patrol interior and exterior, including boiler room patrols

• Perform other Security duties as assigned

Warehouse Order Picker / Packer, Materials handler, and Inventory Control Associate

Temporary Contract Assignments with Employment Agencies - Brampton, ON December 2011 to December 2021

• Worked with various Employment agencies such as : EPL, Randstad, Manpower, Apple One, Prodigy and Amazon Canada.

• Worked at Amazon Canada as an Inventory Control Quality Associate at the Brampton Site- YYZ .

• Manual Order Picking and Packing cellphone orders for Telus/ Koodo • Order Picking (RF Scanning Guns) and packing Tobacco Products with Metro Logistics in Vaughan, Ontario

• Picking and Packing of Beauty Aide products.

• Building skids, Wrapping skids,light packaging, Sorting and Materials Handler and Counting Inventory - Managing Cycle Counts to make sure Inventory levels are as needed, reporting any required adjustments on re-order levels,

• Report to Management and advise on process improvements.

• Perform other duties as Assigned

Part - time Cashier /Customer Service Representative Coffee Time Donuts - Toronto, ON

January 2003 to December 2011

• Family owned franchised business

• Assist with general Cashier's duties and Counter Help- working for Family Franchisees Coffee Time Restaurant on a Part-time basis.

• Prep fresh salads, sandwiches, subs, soups and fresh pastries, muffins, cakes and danishes.

• Make Fresh Coffees, Teas, Hot Chocolates, and Latte

• Served the customers quickly and accurately and general maintenance of the work environment. Office of the Registrar- Academic Records Clerk /Contact Centre -Switchboard Operator

George Brown College Casa Loma Campus - Toronto, ON January 1999 to January 2003

• Responded to telephone and mail inquiries about the college programs, admissions, criteria, registration, procedures, services, facilities and events, information request from both prospective and current students at George Brown College.

• Perform Switchboard Operator duties on a daily basis to transfer calls to the appropriate Academic department to all the College Campus's within GTA.

• Performed Team Leader duties: handled escalated calls

• Train new recruits, monitor calls for Quality Assurance

• Reconciles data entry and grades scanning including updates, edit and add repeat processes, roll grades into academic history and issues grade reports, processes, distributes, and collects pseudo transcripts Assisted with convocation

• Assisted request for students duplicate diplomas, certificates and academic transcripts over the phone and in person

• Attends weekly meetings and takes minutes on a rotating basis

• Perform other administrative Clerical duties as assigned such as filing, faxing, mailroom and general maintenance of work environment.

Education

Professional Designation in Private Investigations Course . I will be writing the Provincial Private Investigation Exam within a Month. SGC - security guard course .ca - Toronto, ON

April 2023 to Present

College certificate in Dental Assisting

CDI College - Toronto, ON

2004 to 2005

Diploma in Ontario Secondary School Diploma (O.S.S.D.) Vaughan Secondary School - Vaughan, ON

Certifications and Licenses

Ontario Security Guard License

April 2021 to Present

• Security Officer license will expire May 1st, 2024. Received Standard First Aid /CPR AED from St. John Ambulance First level C - Online Certification

February 2023 to February 2026

• Standard First Aide and C.P.R -Level -C with A.E.D certified Certified Dental Receptionist in Ontario. -Dental Office Administration Certificate

May 2003 to April 2004

• Word, WordPerfect, AbleDent, Microsoft Outlook, Excel, Dental Insurance Billing, keyboarding skills above 40 w.p.m

• Switchboard Operator, Booking Appointment, RE-Call Co-ordination.

• Sterization of Dental Instruments for General and Oral Surgery M.O.A.B . Certificate received from Paladin Security June 2021 to June 2023

• M.O.A.B. - Management of Aggression Behaviour and report writing

• MOAB presents principles, techniques, and skills for recognizing, reducing, and managing violent and aggressive behavior. The program also provides humane and compassionate methods of dealing with aggressive people.

Use of Force Certificate from Paladin Security

June 2021 to June 2023

Additional Information

Rovita (Natasha ) Ghir

5985 Glen Erin Drive

Apt B309

Mississauga, Ontario

L5M -5P8

289-***-****

E-mail : adxswv@r.postjobfree.com

Attention: Human Resources Manager

Dear Sir/ Madame,

I am writing in anticipation of a suitable challenging career within your organization. I am conscientious, reliable and motivated individual.

Please find my Cover letter and Resume enclosed for your considerations. I have a sound background in the service industry and being a hardworking positive team player that is noted for my dependability, my performance has consistently been above average level. I am able to maintain efficient productivity. I work well with both my fellow employees, peers and the public. I also have computer experience. I am also able to learn new procedures quickly and I am more than willing to be trained in methods and procedures and skills. I am ready to put my skills and abilities, experience and enthusiasm to work for an Organization such as yours.

I would be pleased to attend an interview at your convenience. I look forward to meeting you. Thank - you for your attention

Sincerely,

Ms. Rovita (Natasha) Ghir

Contact this candidate