Administrative Assistant

Joann Nieves

Tustin, CA ***** I 714-***-**** I adxswq@r.postjobfree.com

SUMMARY

Results-driven administrative professional with excellent communication and coordination skills demonstrated by 10+ years of office- and client-facing roles. Collaborative planner and problem solver that works well in fast-paced environments. Ability to multi-task, prioritize and meet deadlines without compromising quality.

Bilingual (Spanish)

Customer Service and Sales

Data Entry and Payroll

Spreadsheets/Reports

Property Management

Proficient in Microsoft Suite and QuickBooks

PROFESSIONAL EXPERIENCE

RENOIR STAFFING, LLC, Orange, CA

Leasing Consultant, April 2016-January 2017

Facilitated rent and delinquency collections and supported the day-to-day operations and managed deposits of rent payments.

Prepared, assisted and processed leasing paperwork for qualified applicants in accordance with property standards and regulations.

Communicated rental agreement changes to current and prospective tenants.

Aided tenants in arrears by working with them to develop payment plans.

Provided exemplary customer relations and communication both in person and via phone, email and written correspondence.

GOOD DEEDS MOVING, Costa Mesa, CA

Office Manager, December 2018- May 2019

Provided efficient and professional administrative and clerical service to colleagues and supervisors; provided excellent customer service to all customers.

Maintained equipment inventory, scheduled maintenance and handled customer correspondence.

Managed contract provisions and invoices and provided estimates to customers.

NIEVES LANDSCAPE, INC., Santa Ana, CA

Safety Coordinator, September 2002-December 2014

Oversaw accounting duties including accounts receivable, bank deposits, processing of credit card transactions, cash payments, and daily/monthly statements.

Maintained accurate client files, company contracts, ad sales database and timesheets.

Performed HR related duties and maintained HR forms: I-9, W-4 forms, new employee hire packages, benefits, exit interviews.

Coordinated inventory of all equipment, shipping and receiving for shop and field materials.

Resolved all client concerns and issues in efficient and responsive manner.

Assisted in City Inspector and Property Manager inspections.

COAST COMMUNITY COLLEGE DISTRICT, Costa Mesa, CA

Student Assistant, January 2015-June 2018

Completed a variety of daily tasks to support professor’s academic, research and operational needs.

Collected and organized files and research papers; researched requested information in university libraries and academic databases.

Built and maintained media and coalition lists.

OTHER EXPERIENCE

FUDRUCKERS, Ontario, CA

Waitress, October 2002- July 2003

JAMBA JUICE, Orange,Ca

Crew Member, June 1998- September 1998

ANGELS STADIUM, Anaheim, CA

Concessions Member,

EDUCATION

ORANGE COAST COLLEGE, Costa Mesa, CA

Associate’s Degree in Communication Studies 2020

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