MM MELISSA MARTIN
adxsv7@r.postjobfree.com 801-***-**** LAYTON, UT 84041
WWW: Bold Profile
PROFESSIONAL
SUMMARY
To seek and maintain a full or part-time position that offers professional challenges utilizing interpersonal and problem-solving skills. Detail-oriented team player with strong organizational skills; The ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude and a willingness to take on responsibilities to meet team goals. SKILLS Customer Service and
Assistance
Client Needs Assessment
Account Management
Multitasking Abilities
Marketing Support
Critical Thinking
Continuous Professional
Improvement
Effective Scheduling
Social Perceptiveness
Cultivated interpersonal skills by
building positive relationships
with others
Passionate about learning and
committed to continual
improvement.
Proven ability to develop and
implement creative solutions to
problems.
WORK HISTORY Business Development Associate Metro National 04/2018 - CURRENT Title - Salt Lake City
Created a client database (CRM) using SalesNow to promote business development.
Arranged potential client contacts, cultivated relationships with our reps and teams.
Helped create systems for our sales reps to create efficient ways to market through our CRM and help keep track of their clients. Trained new reps on our system and was a support when needed Administrative Assistant Greg Ericksen Attorney At 01/2005 - 10/2020 Law
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Restocked supplies and submitted purchase orders to maintain stock levels.
Handled all accounting functions including debt collections Offered technical support and troubleshot issues to enhance office productivity.
Import Supervisor Expeditors International Of 01/1996 - 08/2002 Washington Inc - Salt Lake City
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy. Created and transmitted accurate documentation to governmental agencies for import activities.
Coordinated with carriers for clients product shipments and international transactions to eliminate freight delays. Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
Tracked shipments processing through customs and other agencies and obtained clearances.
Prepared and processed import and export documentation according to customs regulations, laws or procedures. Maintained open communication with customers and overseas partners to update all parties on order and shipping changes. EDUCATION Weber State University, Ogden, UT 05/1994 Associate of Science: General Studies
YOGA
INSTRUCTOR
I teach yoga and functional training at EOS gyms and I am in the process of getting my yoga teaching certificate.