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Service Representative Support

Location:
Orlando, FL
Posted:
June 19, 2023

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Resume:

Jade Brodus

Orlando, FL *****

adxsux@r.postjobfree.com

+1-407-***-****

Willing to relocate: Anywhere

Work Experience

Home Health Aide

Acti-Kare Responsive In-Home Care

February 2021 to Present

Cashier

Popeyes Louisiana Kitchen - Orlando, FL

July 2015 to Present

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

Customer Service Representative

Williams-Sonoma, Inc.

June 2020 to June 2021

Technical Support Representative

24-7 Intouch

June 2017 to June 2021

Cashier/Customer Service

Tin and Taco

August 2020 to January 2021

Cashier/Sales Associate

Popeyes Louisiana Kitchen - Lake Mary, FL

June 2017 to December 2017

Develop and interpret organizational goals, policies, and procedures. Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

Stay abreast of advances in technology.

Provide users with technical support for computer problems. Cashier

Mcdonalds - Kissimmee, FL

October 2016 to September 2017

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

Train Staff Members

The Fudgery - Orlando, FL

March 2013 to December 2016

Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.

Collect payments and record data pertaining to funds and expenditures. Assign duties to workers, and schedule shifts.

Ride Attendant

The Fudgery - Orlando, FL

March 2014 to December 2014

Sell tickets and collect fees from customers.

Sell and serve refreshments to customers.

Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, and curling.

Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.

Record details of attendance, sales, receipts, reservations, or repair activities. Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.

Provide information about facilities, entertainment options, and rules and regulations. Fasten safety devices for patrons, or provide them with directions for fastening devices. Direct patrons to rides, seats, or attractions.

Sales Associate

adidas Outlet - Orlando, FL

October 2012 to February 2013

Greet patrons attending entertainment events.

Guide patrons to exits or provide other instructions or assistance in case of emergency. Maintain order and ensure adherence to safety rules. Provide assistance with patrons' special needs, such as helping those with wheelchairs. Work with others to change advertising displays.

Cashier

food service - Orlando, FL

July 2011 to January 2012

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

Wipe tables or seats with dampened cloths or replace dirty tablecloths. Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.

Fill beverage or ice dispensers.

Locate items requested by customers.

Serve food to customers when waiters or waitresses need assistance. Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.

Run cash registers.

Education

High School Diploma

Evans High School - Orlando, FL

June 2011

Skills

• Customer and Personal Service

• Active Listening

• Administration and Management

• Speaking

• English Language

• Writing

• Monitoring

• Reading Comprehension

• Critical Thinking

• Mathematics

• Computers and Electronics

• Time Management

• Active Learning

• Complex Problem Solving

• Learning Strategies

• Information Security

• Disaster Recovery

• LAN

Certifications and Licenses

Home Health Aide

January 2021 to Present

CNA

October 2017 to Present

CPR Certification

Assessments

Food Safety — Familiar

May 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Call Center Customer Service — Completed

August 2020

Applying customer service skills in a call center setting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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