Sales Manager Customer Service

KEVIN WINSTON

Miramar, FL ***** adxst7@r.postjobfree.com

954-***-**** linkedin.com/in/kewinston

LEADERSHIP PROFILE

Nationally top ranked Sr. Level Sales Director with proven record of achievement in leading world class enterprise teams to unprecedented growth within diverse industries. Bottom-line focused, utilizing a strong combination of business acumen and intellectual agility that fosters financial growth and stability. A talent development expert able to identify, recruit and mentor top talent within the organization. An entrepreneur, innovator, and visionary with broad leadership expertise within startup, turnaround challenges, organizational transformations, and rapid growth situations for Fortune 100 companies. Other strengths encompass:

Inspirational Sales Leadership Financial Results and P&L Accountability Sales Process/Exceeding KPIs

Strategic Business, Market & Sales Planning Contract Negotiation/Management Talent Acquisition/Development

New Business Development/Product Launches Best-in-Class Sales Practices & Standards Organizational Development

Value Proposition/Customer Engagement Major Account Cultivation & Management Targeted Go-To-Market Plans PROFESSIONAL EXPERIENCE

OPENWORKS 04/2019 - CURRENT

An Inc 5000 company fast growth national leader in facilities management services.

National Director of Sales

Provided strategic sales leadership for a team marketing and promoting facility management services in the Southeast Region encompassing FL, GA, NC, SC, TN, and VA. Accountabilities included sales revenue growth, strategic plans, C-suite relationships, marketing strategies, and contract negotiations. Emphasis on optimizing profitability, asset management, and budgetary control. Directed a team of 24 district managers and sales reps. Leadership Engagement

Drove regional performance resulting in team continuously exceeding KPIs, and effectively maximized revenue and market share.

Canvassed for new business by creating partnerships through networking, cold calling, prospecting, national strategic accounts, and existing clients in the Commercial Property Management, Healthcare, Education, Aviation, and Logistics vertical markets.

Provided thought leadership within the company and served as an SME to evangelize, educate, and implement innovative new practices. Select Accomplishments

Boosted revenue by an average of $12 million annually.

Mentored multiple top producing sales reps that won President’s Club and received promotions to higher positions in the organization.

Turned around a poorly performing region and increased sales from $1.3MM to $8.2MM in 2019.

Returned an additional $2.4MM in profits from lost and in-jeopardy accounts.

Produced 10-15 email campaigns quarterly that generated in a 37% increase in new opportunities.

Awarded Leadership Club in 2019, 2020, 2021 and 2022 by exceeding annual expectations between 35-45%. each year. Page Two

PROFESSIONAL EXPERIENCE

GARDAWORLD 01/2015 - 04/2019

A privately held international Security & Protection Services company with more than 122,000 employees globally.

Director of Sales and Client Services - US Division Proactively recruited to mentor and support a team of 15-22 highly skilled and specialized Account Managers and Regional Sales Managers in a new expansion territory. Emphasis on identifying innovative strategies to grow revenue, productivity, and profitability, through driving performance and accountability to ensure sustainable business results in a high-growth organization. Leadership Engagement

Acquired a portfolio of retail businesses, hospitals, medical facilities, airports, government facilities, and commercial businesses through identifying unique business opportunities in the physical security market, providing RFPs, execution of corporate presentations, and strong contract negotiation and closing skills.

Managed Customer Success Teams to quarterback the customer lifecycle and drive adoption, renewals, and upsells.

Selected to be a part of steering committees to identify new strategic opportunities for the organization. Select Accomplishments

Reduced churn and increased the retention rate from 84% to 96% annually.

Provided best practices with increasing sales pipelines, policy formulation, goal setting, incentive programs, product promot ions, and competitive sales commissions, sustaining an average increase in annual growth revenues from 6% to 18%.

Championed the implementation of a new CRM system to manage individual KPIs. Resulted in a 44% overall increase in activity and $14.6MM increase in sales over 18 months.

Grew the division to become one of the highest revenue regions in the nation and increased sales by $25.6MM during tenure. PROLIANT INC. 12/2011 - 01/2015

A privately held provider of SaaS technology for payroll, HR, time & attendance, and benefits administration.

Regional Sales Manager

Provided human capital management services with a state-of-the-art payroll technology (payroll, HR, time & attendance, ACA services) throughout the Southeast United States Region through cold calling, referrals, trade shows, and network events. Leadership Engagement

Worked closely with cross-functional teams (Product Management, R&D, Marketing and Sales) to drive and maximize results.

Collaborated with senior executives and brokers to establish and execute a sales and customer service goals strategy for the region by providing a CRM system to help manage their pipelines and sales goals. Select Accomplishments

President Club Winner three consecutive years, 2013, 2014, and 2015.

Implemented a new payroll software (Affordable Care Act and Applicant Tracking System) which resulted in a significant increase in sales and grew gross profits from $425K to $1.9MM in 2015.

Ranked in the Top 10 in Sales in the company every year during tenure. ADP 02/2007 - 12/2011

A provider of human resources management software with more than $14.59B in annual sales and over 60,000 employees.

National Sales Manager

Generated new sales opportunities by developing relationships with new and existing clients promoting state-of-the-art technology for payroll, HR, time & attendance, and ACA services to national accounts. Formulated partnerships with brokers outside of TotalSource Leadership Engagement

Strategically managed revenue producing endeavors, including the development of forecasts and divisional pipeline strategies generating a targeted list of companies within a protected geographic territory to implement workforce management solutions.

Developed and executed a cold calling strategy to prospect targets for ADP payroll and HR solutions.

Cultivated and maintained relationships with clients, brokers, CPAs, and associations in the region. Select Accomplishments

Presidents Club recipient for exceeding sales goals by 42% in 2010 and 51% in 2012.

Named Sales Manager of the Month 11x by increasing sales revenue each month.

Increased sales in the territory by 47% and ranked in the top 10% in Sales and Retention within the nation. Page Three

PROFESSIONAL EXPERIENCE

VERIZON WIRELESS 09/2001 - 01/2007

A Verizon Communications company which has $133.61B in annual revenue and more than 118,400 employees.

National Account Manager

Generated sales growth with current and new accounts targeting companies with 50-1,000+ employees using wireless services. Analyzed the competitive landscape on all competitor's policies, programs, and products. Emphasis on long-term relationships selling Verizon’s value proposition effectively managing complex sales cycles. Select Accomplishments

Presidents Club recipient 6x from 2003-2008 exceeding quota by more than 125% each year.

Increased wireless sales in the market by 63% during tenure.

Ranked #2 amongst National Account Managers in sales volume. EDUCATION

Bachelor of Arts Degree in History

Youngstown State University

Completed prior undergraduate work at West Virginia Wesleyan College Member of the Division 1 Collegiate Football and Division I Collegiate Basketball Team BOARDS

Advisory Board Member of Derrick Thomas Foundation Board Member of Healthy Hire-Healthy Retire

PROFESSIONAL AFFILIATIONS

Member of the Global Bio-risk of ISSA

Greater Fort Lauderdale Chamber

Aventura Marketing Council and Marketing Club

COMMUNITY INVOLVEMENT

Ray of Hope Foundation, Ambassador

TECHNICAL PROFICIENCIES

Microsoft Office (Word, Excel, PowerPoint, and Outlook), Google Suite, Adobe, and CRM software

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