MARK RUPERT
***** ** *** ** #**, MIAMI, AZ, *****, US 602-***-**** **********@*****.***
Excellent analytical, interpersonal, and problem-solving abilities. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the [Type] business. Offering [Number] years of industry experience in [Name].
[Systems and program areas] are well-understood.
Customer-focused Sales Representative with [Number] years of experience solving problems for clients.
Always looking for ways to improve processes and efficiency. Dedicated to learning, growing, and succeeding in [Industry]. Capable of quickly adapting to the changing needs of fast-paced, growing businesses and organizations.
Hardworking Lead Dispatcher offering [Number]+ years of related experience. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background with fleet dispatch. Dispatching proceduresProficient in MS
OfficeVerifying coverageSchedule
managementEmployee training
Proficient in MS Office
Verifying coverage
Schedule management
Employee training
Closing tickets
Customer relations
Regulatory compliance
Customer service
Team building
Budgets
Routing orders
Communications
Trip planning
Basic mathematical aptitude
Business operations
Excellent time management
Physically fit and agile
Delivery policies
Service coordination
Air Brake Certification
Dispatching field personnel
Fast learner
Knowledge of state roads and highways
Defensive driver training
Safety-conscious
Computer-savvy
Commercial driving expertise
Updating logs
HAZMAT training
Excellent sense of direction
Operational improvement
First Aid/CPR
Quality management systems knowledge
DOT Regulations
Project organization
DOT Regulations
Data entry
Organization
Forecasting
Process improvement
Relationship development
Professional Summary
Skills
Some college (No degree) Information Technology University of Phoenix Phoenix, AZ
1993
High School Safford High School Safford, AZ
Dispatcher Calportland company
Phoenix
Concrete mixer driver and trainer
Transportation of ready mix, trainer of new hires, knowing routes and all mix designs, loader operator, safety committee
I am CPR certified, i have had my commercial drivers license since 2000, safety oriented, smith defensive driver training, have been on the safety committee many Education
Work History
Certifications