Customer Service Sales Associate

Elaine L. Mahoney

Knoxville, Tennessee *****

**********@*******.*** www.linkedin.com/in/elainemahone

Professional Summary

Accomplished mid-level professionalism in Management, resulting in increased growth of company revenue, developed highly profitable new product while inspiring a team spirit working with upper management, the sales force and 150 plant employees. Excelled at problem solving enhancing the overall quality of products. Established excellent rapport with customers and implementation of creative marketing strategies while working in Customer Service and Sales resulting in exceptional increase in sales. Self driven and met or exceeded targeted sales goals. I aspire to apply my expertise obtained by these accomplishments working for a reputable company in Management, Sales, Customer Service, or Marketing.

Education:

University of Tennessee, Knoxville, TN

Master of Science, Animal Science, overall GPA: 3.23

•Received academic scholarship (research assistantship) for graduate work

•Minor: Food Technology and Science (graduate level)

Bachelor of Science, Animal Science, overall GPA 3.12

•Alpha Zeta Honor Society member

Experience:

Manager at Windrush Farm Equestrian Farm - 2012-2018

Knoxville, TN

Responsible for all managerial aspects of care for horses:

•Maintaining health

•Aiding in healing of injuries and illnesses

•Maintain all grounds surrounding stables

Kraft/Crossmark - 2002 – 2011

Knoxville, Tennessee

Customer Service and Sales Representative

•Initiating distribution of new products

•Maintaining distribution of established products

•Recognized as top sales representative in the South East

•Recognized for excellent Customer Service

Proctor & Gamble - 2002-2004

Knoxville Tennessee

Customer Service and Sales Representative

•Merchandising

•Securing distribution

•Reporting distribution, auditing

K & L Field Marketing (Friskies Pet Care) - 2000

New York, N.Y.

Customer Service and Sales Associate

•Promoted new premium dog food and cat food

•Detailed consumers on all nutritional aspects of the products

•Educated all employees of three large retail stores about the new products

•Continuous increase in product sales

•Efficient in completing required paper work in a timely manner

•Excellent organizational skills which provided for a structured, flexible schedule

Self- employed - 1994 to 2002

Knoxville, TN

Animal Care Specialists

•Marketed animal science degrees in conjunction with three years’ experience as a Veterinarian technician to develop a profitable business from the ground up

•Responsible for all phases of animal care including medical and nutritional application for horses and small animals

•Developed a business reputation as a reliable, conscientious individual who approaches goals with the expectation of meeting or exceeding them

Travis Meats Inc. - 1985 -1994

Powell, TN

Quality Control Supervisor

•Supervised all laboratory, microbiology and quality control functions of the company

•Initiated and coordinated the installation of a new microbiology laboratory

•Complied with all U.S.D.A. regulations, specifications, and product labeling

•Maintained inventory for all ingredients required for finished meat products

•Researched and developed new products (Two of the 20 products developed sold more than the # 1 selling product from previous ten years)

Skills:

•Excellent Management Experience in Quality Control

•Outstanding Customer Service Background

•Nine years Outstanding Sales Representative

•Research & Development

•Proficient in Microsoft word:

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