Rachel Ann DeHaven

Human Resource Associate

Bunker Hill, WV 25413 • 304-***-**** • adxsp0@r.postjobfree.com • linkedin.com/in/rachel-ann-dehaven/

“Leveraging HR Industry Skills and Best Practices to Achieve Organizational Goals”

Detail-oriented, competitive, and results-driven professional with wide-ranging hands-on experience in people development, performance management, human resources, employee relations, recruitment, and policy development.

A flexible, dependable team player who leverages holistic success outcomes by developing team competencies, conceptualizing and implementing impactful training programs, and aligning team goals to adhere to corporate policy.

Aspiring HR Associate with impeccable work ethic, dedication, and passion, equipped with superior communication skills, an excellent record of integrity, and confidence to collaborate with different levels of the organization.

CORE COMPETENCIES

People Management Human Resource Administration Recruitment Lifecycle Talent Acquisition Workforce Coordination Research & Strategic Planning Database Management Regulatory Compliance Documentation & Reporting Multitasking Organizational Excellence Teamwork & Collaboration Leadership & Supervision Interpersonal Communication Skills

SKILLS HIGHLIGHT

Human Resources - Possess an in-depth understanding of fundamental HR functions, including recruitment, interviewing, employee relations, and performance management. Exhibit high regard for privacy and confidentiality in dealing with all personnel matters.

Administrative Support - Perform HR administrative functions to support day-to-day operations, including records maintenance, inquiry management, networking, and meeting arrangements. Streamline communications to respond to requests across functional groups.

Leadership - Demonstrate outstanding leadership skills by establishing strategic direction and maximizing involvement in implementing plans and initiatives. Coordinate collaboration with cross-functional teams while supporting group and individual development.

Professional Development - Equipped with computer proficiency, capable of navigating human resources information system (HRIS) and applicant tracking system (ATS) to accelerate talent acquisition, hiring, new hire orientation, and onboarding processes. Driven to learn skills in workforce planning and state regulations on workers compensation and claims to perform human resource functions efficiently.

CAREER PROGRESSION

Research Analyst VCheck Global, Los Angeles, CA (Remote) June 2021 – November 2022

Performed thorough background research on individuals and entities for due diligence purposes of various industry clients.

Generated comprehensive profiles to aid investigators in finalizing reports for clients, ensuring client satisfaction.

Pulled from computer databases records of consumer credit reports, ascertaining compliance with confidentiality laws.

Assisted in revamping the new employee onboarding training materials and worked on projects that boosted employee engagement, enhanced productivity, and maintained performance standards to achieve key organizational metrics.

Collaborated with a multicultural team to gather information, document, and develop learning resources on a culture to be commemorated during the monthly employee heritage celebration, promoting cultural awareness among staff.

Key Accomplishments:

Selected among 180+ employees to serve in the Company Culture Crew to plan and host remote company-wide events.

Recognized as a top performer for more than six consecutive months in 2022 by exceeding production targets, contributing $5K+ in revenue per hour and receiving multiple quarterly bonuses.

Pre-Fulfillment Specialist Accurate Background/ CareerBuilder, Irvine, CA July 2019 – June 2021

Facilitated pre-employment background screening solutions for employers and assisted them with their recruitment processes and hiring decisions by reviewing reports and preparing documentation of information collected from research.

Verified reports using official sources to provide documentation of the candidate's general education and professional development background, employment history, credit file, licensure credential, criminal or PREA record, etc.

Served as a subject matter expert for new hire orientation and training to secure high staff productivity and quality.

Identified productivity gaps and recommended time-saving procedures to address various employee concerns.

Prepared for presenting information to executive management, highlighting pros, cons, and benefits in production.

Office Manager Iffie’s Sports Bar & Grill, Inwood, WV June 2012 – June 2019

Oversaw daily operations, including inventory management, ordering supplies, training staff, and effecting corrective actions to lower employee turnover and ensure the delivery of high-quality customer service aligned with company standards.

Performed human resource administrative functions, including screening applications, scheduling interviews, hiring and onboarding candidates, maintaining employee files, and tracking payroll, ensuring the accuracy of records.

Leverage problem solving and time management skills in running team meetings, drafting operational reports, as well as developing strategic plans to enhance business performance, improve productivity, and increase market share.

Facilitated vendor management, lottery reports, and banking transactions; spearheaded the transition of tracking financial data from paper to a computerized system, enhancing compliance audits and reporting with templates.

Assisted in driving weekend revenue by $2000-4000 per night by collaborating with staff in greeting customers, facilitating punctuality in service delivery, and using customer need analysis to guarantee customer satisfaction.

EDUCATION & PROFESSIONAL DEVELOPMENT

Associates Degree, Human Resource Management, Penn Foster College, Scranton, PA Expected Graduation June 2024 GPA 4.0

Diploma, Medical Administrative Assistant, Penn Foster College, Scranton, PA February 2020

TRAINING & CERTIFICATIONS

Human Resources: Payroll

LinkedIn November 2022

Human Resources: Understanding HR Systems, Features, and Benefits

LinkedIn November 2022

Human Resource Management: HR For People Managers Specialization

Coursera October 2022

Human Resource Management Capstone: HR For People Managers

Coursera October 2022

Managing Employee Compensation

Coursera October 2022

Managing Employee Performance

Coursera October 2022

Preparing to Manage Human Resources

Coursera October 2022

Recruiting, Hiring, and Onboarding Employees

Coursera October 2022

ICPM Certified Supervisor Specialization

Coursera September 2022

Modern Supervisor Skills

Coursera September 2022

Planning and Organizing for Supervisors

Coursera September 2022

Leadership, Motivation, and Organizational Control

Coursera September 2022

Principles of Management

Coursera August 2022

VOLUNTEER EXPERIENCE

Fundraising Coordinator Silent Auction at Iffie’s Sports Bar & Grill, Inwood, WV November 2014

Utilized leadership, communication, and interpersonal skills to provide facilitation of a silent fundraiser during the Christmas season to benefit underprivileged families. Promoted the fundraising activity to community leaders to raise awareness and increase the collection of donations to raise money for food, gifts, and Christmas tree for multiple beneficiaries.

TECHNICAL SKILLS

HRIS ATS Social Media Apps (Facebook, Instagram, Twitter, LinkedIn) MS SharePoint

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) Google Suite (Docs, Sheets, Gmail, Drive)

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