Data Entry Administrative Assistant
Resume:
JOY Bunderson
Elizabethtown, KY • 307-***-**** • ************@*****.***
PROFESSIONAL SUMMARY
Commended for cultivating positive work culture by cheerfully interacting with staff and customers. Systematic Administrative Assistant with over 20 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
SKILLS
Accounts Receivable
Accounts Payable
Payroll
Journal Entries
HR
QuickBooks
Excel
Customer Service
Job costing
Purchasing
Retail Management
Dispatching
Outbound Scale Operations
Fleet titling, licensing and insurance
Securing oversize load permits
WORK HISTORY
Receptionist, 10/2021 to 04/07/2023
MHSC – Rock Springs, WY
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Customer Service, 10/2020 to 11/2021
Home Depot – Rock Springs, WY
Customer service at the Service Desk
Owner / Manager, 12/2017 to 03/2020
Joy’s Flowers & Gifts – Rock Springs, WY
Entered invoices requiring a payment and disbursed amounts via check, electronic transfer or bank draft.
Generated financial statements and reports detailing accounts receivable status.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Completed payroll processing from start to finish for more than 20 employees.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Evaluated suppliers by accessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Applied customer feedback to develop process improvements and support long-term business needs.
Maximized performance by monitoring daily activities and mentoring team of 20 associates.
Interviewed and hired strong candidates for team openings, using job boards and social media to find applicants.
Onboarded new employees, including training, mentoring and new hire documentation.
Trained new employees in specific job requirements
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Cross-trained existing employees to maximize team agility and performance.
Oversaw and improved Floral deliveries through efficient coordination of daily operations.
Data Entry / Scale Attendant, 03/2014 to 11/2017
Sundre Sand & Gravel – Minot, ND
Scale attendant – AWS
Daily entry of Sundre truck driver loads and Leaser loads into AWS (Advanced Weighing System) to track aggregate from several different gravel pits throughout northern North Dakota.
Printing reports for royalty payments.
Printing Certified Haul Sheets for Federal jobs.
Answered customer calls professionally and routed to appropriate person.
Taking orders for aggregate delivery.
Dispatched orders to drivers for efficiency.
Followed up with customers to handle delays or other issues.
Maintained tidy work area to reduce likelihood of accidents.
Greeted customers and provided excellent service to internal and external clients.
Verified track sheet and communicated with loader operator to monitor accuracy of loaded products.
Office Manager, 05/2003 to 03/2014
Terry R Pitt Construction, Inc – Rock Springs, Wy & Minot, ND
Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
Managed daily office operations and handled any issues.
Monitored office inventory to maintain adequate supply levels and order products.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Compiled financial reports pertaining to cash receipts, expenditures, accounts payable and receivable and profits and losses.
Ordered new office supplies when needed and kept track of office inventory.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed time sheets, prepared attendance reports and processed payroll for all employees.
Reconciled employee time sheets with employee transaction reports to identify and resolve discrepancies.
Prepared cash deposits and made bank deposits.
Maintained daily bookkeeping report.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
Licensed all vehicles.
Responsible for purchasing permits for oversize loads.
Track aggregate from several different gravel pits.
EDUCATION
AAS: Office Information Systems
Western Wyoming Community College – Rock Springs, WY
References
Todd Mantz
Estimator
Sundre Sand & Gravel, Inc
****@************.***
Jackie Jensen
Patient Access Specialist II
MHSC
Contact this candidate