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Customer Service Development Representative

Location:
Baner, Maharashtra, 411008, India
Posted:
June 19, 2023

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Resume:

BUSINESS DEVELOPMENT ASSOCIATE

BYJU’S The Learning Application, PUNE, Maharashtra.

• Identify and prospect potential clients through various channels, including cold calling, networking events, and online research.

• Develop and maintain a strong pipeline of leads and opportunities, ensuring consistent growth in sales revenue.

• Conduct market research to identify industry trends, competitive analysis, and potential target markets.

• Collaborate with cross-functional teams to develop customized solutions for clients and prepare compelling proposals and presentations.

• Collaborate with the Demand Gen team to provide feedback on marketing qualified leads (MQLs) and campaigns.

• Utilize CRM software to track and manage client interactions, sales activities, and progress towards targets.

• Collaborate with the marketing team to develop and execute strategic marketing initiatives, including digital campaigns and lead generation activities.

• Provide regular reports and updates on sales activities, pipeline status, and market insights to management.

EXPERIENCE

Sr. EDUCATIONAL COUNSELLOR

EDUPLUSNOW, PUNE, Maharashtra.

• Provided one-on-one counselling to students to support their academic and personal development. Develop and maintain a strong pipeline of leads and opportunities, ensuring consistent growth in sales revenue.

• Assisted students in exploring their interests, strengths, and career aspirations to guide their educational choices.

• Developed personalized academic plans for students, addressing their goals and academic challenges. DNYANESHWAR GANLEWAR

SALES DEVELOPMENT REPRESENTATIVE

Dnyaneshwar Ganlewar

Bhumkar chowk, Pune

SUMMARY

Highly motivated and results-

driven professional with 2 years of

experience in operations management

seeking the position of Manager, Sales

Development at GitLab. Possess a strong

background in sales, marketing, and

customer service for technical products,

along with leadership experience. Skilled

in training and coaching team members,

improving performance, and developing

effective messaging strategies. Passionate

about technology and committed to

achieving exceptional results through

collaboration and innovation.

SENIOR SALES OFFICER

HDB Finance Ltd, PUNE, Maharashtra.

• Assisted the sales team in generating leads and converting them into sales opportunities.

• Conducted market research and competitor analysis to identify potential customers and market trends.

• Developed and maintained strong relationships with key clients, addressing their needs and ensuring high levels of customer satisfaction.

• Collaborated with internal teams to ensure timely delivery of products and services to clients.

• Prepared and delivered sales presentations to prospective clients, highlighting the features and benefits of the company's products.

• Achieved and exceeded monthly sales targets, consistently contributing to the overall revenue growth.

• Potential clients through various channels, including cold calling, networking events, and online research.

• Develop and maintain a strong pipeline of leads and opportunities, ensuring consistent growth in sales revenue.

• Conduct market research to identify industry trends, competitive analysis, and potential target markets.

• Assisted in the development and execution of marketing campaigns to drive brand awareness and generate leads

• Prepared and presented sales reports, forecasts, and performance metrics to senior management. SKILLS

• Operations management

• Sales and marketing expertise

• Team training and coaching

• CRM software (Salesforce)

• Sales operations and marketing

automation software

• B2B software and Open Source

software knowledge.

adxsks@r.postjobfree.com

Oct 2021 – Mar 2022

+918********

2

Mar 2022 – Sept 2022

QUALIFICATIONS

• Business development

• Operations management: 2

years

• Excellent spoken and written

English

• Experience in sales, marketing,

or customer service for a

technical product (leadership

experience preferred)

• Experience with CRM software

(Salesforce preferred)

• Experience in sales operations

and/or marketing automation

software preferred

• Understanding of B2B

software, Open Source

software, and the developer

product space is preferred

• Passionate about technology

and eager to learn how to use

GitLab and Git

• Strong alignment with GitLab's

values and leadership

principles.

Dnyaneshwar Ganlewar

EDUCATION

• Completed B. Tech from JSPM’s Rajarshi Shahu Collage of Engineering, Pune in INFORMATION TECHNOLOGY in 2021.

• Completed Diploma in Computer Science from Indira Institute of Technology, Nanded in 2018 Feb 2023 – Apr 2023



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