BARKHA AGARWAL

adxsj9@r.postjobfree.com • 919-***-**** • Durham, NC • LinkedIn

EDUCATION

DUKE UNIVERSITY, The Fuqua School of Business Durham, NC Master of Management Studies

GPA - 3.8/4; Top 15% among 200 students; Merit Scholarship Recipient, 3 years of STEM OPT; Elective: FCCP Courses: Operations & Supply Chain Management, Financial Analysis, Strategy, Quantitative Analytics; May 2023

VELLORE INSTITUTE OF TECHNOLOGY, VIT Vellore Vellore, India Bachelor of Technology in Computer Science and Engineering Top 20% among 1500 students; GPA – 8.21/10; President Student Council for 200 clubs and chapters April 2019

EXPERIENCE

ANONYMOUS – Healthcare service provider Durham, NC Student Consultant, Fuqua Client Consulting Practicum (FCCP) Oct’22 - Mar’23

• Conducted market research on telehealth trends post-COVID, including a Qualtrics customer survey and competitive analysis. Provided a report on 14 competitors and captured the demand of 300 companies.

• Presented weekly progress reports to CFO and collaborated with CTO to assess telehealth potential and technical capabilities, improving team reporting and client relationship management as client liaison.

• Developed market positioning strategies including geographic expansion for in-office services and outsourcing telehealth offerings for profitability, resulting in sustained competitive advantage and meeting customer demands.

RELIANCE RETAIL LIMITED, JIOMART – India’s largest grocery e-commerce platform, $9.8 billion USD Mumbai, India

Business Analyst - National operations analysis and business strategy team Dec’20 - Dec’21

• Transformed convenience stores into self-service mini supermarkets with an expanded product range, improved placement, inventory management, and faster service resulting in process improvement with 30% increase in net income within 2 months.

• Analyzed B2B and B2C sales, assessing market trends, customer behavior, and financial data, and implemented strategic changes resulting in 90% of retailers placing repeat B2B orders.

• Spearheaded operations by supervising sales team achieving a 33% acquisition success rate with training and tools, leading to the expansion in 13 cities and signing up of 20,000 retailers by Q1 FY22. PACE BUSINESS MACHINES – System integrator & network solutions provider Mumbai, India Project Manager Feb’20 - Nov’20

• Listed IT products and services, heading a team of 5, on Government e-Marketplace (GeM) portal, resulting in a 1 in 3 successful bid rate, generating 20% profit and $40,000 revenue annually.

• Pioneered expansion into private sector by establishing and directing a high-performing team, streamlining HR processes, and introducing innovative network solutions tailored for schools, leading to 8% increase in profits and 20% surge in job applicants while successfully retaining senior employees. AIESEC – World’s largest international youth-run organization Vellore, India Local Committee President Feb’19 - Jan’20

• Represented India internationally in leadership conferences held in Nepal, Portugal, and Hyderabad, while leading a team of 100 VIT students in facilitating cross-cultural exchanges, resulting in increased annual revenue by $30,000 and earning an international entity excellence award.

• Led a cross-cultural team of 10, as the India-China coordinator achieving a 50% growth in student exchanges. Volunteered for 4 weeks in China and Brazil, contributing to SDGs-based projects.

• Headed a team of 1000 volunteers to teach in 3 schools in Vellore, collaborating with the UN's World's Largest Lesson to educate students about the Sustainable Development Goals. ADDITIONAL INFORMATION

Certifications: Neuro-linguistic programing (basic and master practitioner) Skills: Data Analysis & Interpretation, Business Performance Optimization, Problem-solving, Cross-Functional Collaboration, Stakeholder Engagement, Report Generation & Presentation, Market Trends Monitoring, Stakeholder Engagement. Technical Skills: Microsoft Office, SQL, Tableau, Python