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Customer Service

Location:
Toronto, ON, Canada
Posted:
June 19, 2023

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Resume:

Sarah McKinley

** ***** ***, ******* *******, M*L 3R6, adxshj@r.postjobfree.com

647-***-****

Skill Highlights

●Strong communication and literacy skills.

●Excellent organization skills.

●Experience cleaning at a professional standard.

●Diligently completes all duties at a reasonable pace.

●Friendly, positive attitude.

Education

Sheridan College, Paralegal Diploma, 2019-2021

Clarkson Secondary School, Ontario Secondary School Diploma, 2010

Volunteer History

Fan Expo- 2012

Used active customer service skills to assist and direct attendees

E-TAG (Elderly Technology Assistance Group) -2010

Assisted elderly in learning basic computer and technology skills

Fairview Lodge Retirement home- 2006

Arranged and participated in special activities for the elderly residents

Employment History

The Gladstone Hotel, housekeeper March 2022

●Housekeeping in guests rooms.

●Promptly cleaned floors and surfaces of the common areas of the hotel in a timely fashion.

Self-Employed Housekeeper

●Completed deep cleanings and daily chores at a timely pace.

Chores included:

Common areas: vacuuming, mopping floors, dusting surfaces.

Kitchen/Washroom: Cleaning, microwave, toilets, bathtubs, showers, surfaces and floors.

LCBO-2019-2020 December-January 2020

●Maintained front of house operations

●Questioned potential customers about age and toxicity levels in accordance to the law in Ontario

Elections Canada, Registration Office- November 2019

●Assisted voters register with Elections Canada

●Provided exceptional customer service to voters in the election

Fox and the Fiddle, Server 2016-2018

●Orchestrated a positive, guest-oriented environment by assisting customers and taking orders in a timely and efficient manner

●Participated in upselling beverages to customer to increase sales of alcohol

●Maintained overall cleanliness of the restaurant.



Contact this candidate