April Turner

Camden, AR *****

adxs7n@r.postjobfree.com

+1-870-***-****

Authorized to work in the US for any employer

Work Experience

Cook

Sonic Drive In - Camden, AR

September 2014 to April 2015

Responsible for preparing ordered menu items

Deli Attendant

Stop 1 Deli - Camden, AR

December 2013 to September 2014

Responsible for preparation of sandwiches salads and other ordered items on menu. Breakfast/ Prep Attendant

McDonalds - Camden, AR

August 2013 to November 2013

Prepares and sells Beverages by following procedures and preparation techniques for coffee drinks, such as espressos, lattes, mochas, cappuccinos

Call Center Representative

Sperion Staffing - College Station, TX

December 2012 to February 2013

Responsible for handling inbound/outbound stakeholder inquires generated by phone, email, and/or written correspondence relating to account status and activity. Researches account and transaction records to resolve account issues and basic discrepancies and provides documentation on customer activities and information on products and services. Uses computerized systems to locate, interpret and communicate information and to provide customer service Collection Representative

United Recovery Systems - Bryan, TX

August 2012 to December 2012

Responsible for recovery of delinquent credit card, expense card, commercial, retail, mortgage-related, auto, and student loan debt while adhering to guidelines and procedures mandated by federal and state law. Collectors work accounts in accordance with the client's standards, and negotiate settlements and payment arrangements with the consumer

Transportation Clerk

New South West Baking Company - Bryan, TX

June 2010 to June 2012

Perform clerical duties to manage transportation activities. Process, prepare and verify all inbound and outbound shipment documents. Supervise loading and unloading operations at a transportation or shipment yard. Prepare bills of lading and other related transportation documents. Operating Manager

Manager

Quizno's - Magnolia, AR

August 2008 to May 2010

Magnolia, AR

August 2008 - May 2010

Managed all day to day operation including ensuring quality product and excellent customer service Shift Leader

Shift Leader/Cashier

Chick A Dilly - Magnolia, AR

October 2007 to August 2008

Magnolia, AR

October 2007 - August 2008

Supervise and coordinate activities of workers involved in providing customer service. Guest Services Representative

Front Desk Manager

Quality Inn - Magnolia, AR

April 2007 to October 2007

Magnolia, AR

April 2007 - October 2007

Greet customers, guests, visitors, or passengers. Maintain account records. Maintain records, reports, or files. Make travel reservations. Provide customer service. Provide guests with assistance. Receive customer orders. Take messages. Use computers to enter, access, or retrieve data. Use knowledge of written communication in sales work. Use oral or written communication techniques. Fill out business or government forms. Answer customer or public inquiries. Calculate monetary exchange. Collect payment. Compute financial data

Front Desk Manager

Night Auditor

Comfort Inn - Camden, AR

October 2004 to June 2006

Camden, AR

October 2004 - June 2006

Received and processed advanced registration payments Prepared and processed more than 50 direct bills monthly Supervised 6 employees, scheduled work hours, resolved conflicts, determined salaries Conferred with other department heads to ensure coordination of hotel activities Night Auditor

Front Desk Receptionist

Best Western - Magnolia, AR

June 2004 to October 2004

Magnolia, AR

June 2004 - October 2004

Verified and balanced entries and records of financial transactions reported by various hotel departments during the day, using adding, bookkeeping and calculating machines Greeted, registered and assigned rooms to night guests

Referral Coordinator

Physician Health Partners - Denver, CO

April 2003 to April 2004

Denver, CO

April 2003 - April 2004

Maintained accurate data entry and review of referrals and pre-certifications Performed Utilization Management in compliance with PHP, HCFA, HIPPA and Health plans Provided personalized service to Medical Management

Referral Coordinator

Medical Records Clerk

Aurora Pediatric Associates - Aurora, CO

August 2001 to January 2003

Aurora, CO

August 2001 - January 2003

Scheduled multiple resources and managed incoming calls Processed referrals and newborn charges Coordinated ADD/ADHD appointments Maintained accurate medical records Responded to written and telephone request for referrals

Medical Records Clerk

Medical Records Clerk

Orthopedic Surgery Associates - Aurora, CO

March 2000 to July 2001

Performed secretarial duties, utilizing knowledge of medical terminology and hospital, clinic, and laboratory procedures Assisted subordinates and supervisors in identifying and resolving problems Compiled and recorded medical charts and correspondence Answered telephone and scheduled appointment

Education

High school or equivalent

Skills

• Medical Records

Certifications and Licenses

CRC Silver

May 2013 to Present

Personal Care Assistant

December 2015 to Present

CNA

December 2020

OSHA 10

November 2020 to Present

Assessments

Food Safety — Highly Proficient

April 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Memorization & Recall — Proficient

April 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Proficient

Verbal Communication — Proficient

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Medical Terminology — Proficient

May 2019

Understanding and using medical terminology

Full results: Proficient

Basic Computer Skills: PC — Familiar

May 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Familiar

Mechanical Skills Aptitude — Familiar

May 2019

Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Familiar

Merchandise & Supply Storage — Expert

May 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Expert

Clinical judgment — Familiar

December 2020

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Familiar

Home health aide skills — Proficient

December 2020

Providing care to patients in a home setting

Full results: Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

COLLECTIONS MEDICAL ENVIRONMENT SECRETARIAL WORK MEDICAL TERMINOLOGY GENERAL CLERICAL WORK KEY DATA ENTRY WORK TYPING WORK SWITCHBOARD WORK ADMINISTRATIVE ASSISTING ROUTINE ASSEMBLY WORK CASHIER

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