Sondra Gonzalez

(adxs4b@r.postjobfree.com

Hotel housekeeper who is well-organized, professional and highly organized with a positive upbeat attitude and excellent time management skills. Team-oriented with a strong emphasis on customer satisfaction, ooking for a challenging new role with a growing team where I can apply my customer service skills.

Extremely organized

Customer service

Self-motivated

Problem resolution

Detail-oriented

Hotel Housekeeper - March, 2015 to January, 2017

Sands Harbor Resort & Marina - Pompano Beach, FL

Managed the hotel's laundry workflow so that guest laundry requests could be fulfilled in under 6 hours. Cleaning duties included vacuuming, wiping windows, dusting, and sanitizing bathrooms, and I established and maintained clean and comfortable environments.

Engaged with guests on room requirements and amenities to promote overall satisfaction. Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms. Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Organized and restocked housekeeping carts at the end of each shift to prepare for the next shift. Moved beds, sofas, and furniture out of the way to clean baseboards and dust out hard-to-reach areas. High School - 1991

Deerfield Beach High School - Deerfield Beach, FL

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION