ASHISH SINGH

Contact Me

+917*********

adxs1a@r.postjobfree.com

Sahar Road Andheri East

Mumbai 400069,India

Birth Date

**/***/****

Other Info

Skills

-Posses good communication

skills and pleasing personality.

-Patient

-Well organized.

-Cooperative and coordinated.

-Hardworking and always strive

for perfection.

-Adaptive to various work

environment.

-Active listening.

-Experience With CRM software.

Languages

English and Hindi

Summary

Meticulous, performance-driven and knowledgeable, adept at providing knowledge and advice to customers, conducting sales and inventory report and identifying new business growth opportunities. Offer a strong attention to detail, extensive time management skills, and ability to perform well in a team. Identifies customer needs and delivers effective solutions to problems. Personable and professional under pressure with motivated, energetic nature.

Education

S.T John's Co-ed School(ICSE)

2010 - 2012

10th(SSC)--68%

Bishop George College(ISC)

2012 - 2014

12th(HSC)-64.6%

Mumbai University

2014 - 2018

Bachelor Of Science--61%

RAJ Computers Academy

- 2018

CCCT-(Certified Course In Computer Technology)

Experience

Concentrix

12th August 2020 - 5th November 2021

Customer Service Executive (International Voice)

* Calling potential customers

* Carrying out product demonstration

Interest

-Music

-Travelling,

-Watching movies,

-Meeting and interacting with

people and exchanging ideas

* Follow up on existing prospects and identify new potential prospects

* Extend support to potential customers.

* Provide & manage local support, escalate unresolved issues to next level of support personnel.

* Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

Understanding of company products, services, and policies.

* Proficiency with computers, especially with CRM software, NIVODA Diamond LLP

7th March 2022 - 28th August 2022

Purchase Associate (Customer Service) International

*Make sure all customer requests for information related to diamonds on our platform get fulfilled in a timely fashion, in accordance with quality preferences of customers

*Negotiate on prices of diamonds with suppliers as and when required

*Get answers for enquiries from customers

*Communicate with suppliers through the Nivoda platform

*Work closely with India Ops and Customer Relationship teams to interact with customers in case of a quality issue

*Interact with customers and our Customer relationship team to discuss availability of diamonds and relay quality questions to suppliers

*Work closely with our Supplier Relationships team to maintain positive relationships with all suppliers

*Work closely with our Supplier Relationships team to make sure all suppliers are using the Nivoda platform to communicate and reply to incoming enquiries and orders

*Manage and Request suppliers for all Diamond holds requested by customers

*Find replacement stones for sold out stones for our customers

Contact this candidate