JEFFREY GUERRERO
Mobile No. : +971*********
WhatsApp: +971*********
Email: adxrz5@r.postjobfree.com
LinkedIn : jeffreyguerrero71
Address : Deira, Dubai, UAE
Work Experience
November 2022 — January 2023
J&T EXPRESS Middle East – Dubai, UAE
Answer calls and email based on customer inquiry.
Provide product and services information to customers.
Monitor delivery status, update client information and transaction activity in the system.
Process transaction in the system – Orders, form and application.
Identify and resolves customer complaints.
Identify issue to escalate to supervisor’s/team leaders.
Complete call logs and reports.
Verify customer information and instruction.
August 2021 — October 2022
PURE HEALTH – Dubai, UAE
Ensure all necessary documents of the passengers before registration.
Register the passenger via Pure Health system before conducting PCR Test/Antigen Test.
Conduct PCR test to the passengers arriving in Dubai, UAE
Ensure that sample collected per passenger is properly sealed in a bio-hazard bag
December 2019 - December 2020
ABU DHABU COMMERCIAL BANK (INNOVATION GROUP) – Dubai, UAE
Contact potential customers and convince them about the bank’s product offerings
Convey brand information to customers and respond to questions/inquiries that arise
Collect mandatory information to analyze client
situation
Perform as key contact for selected customer
relationships
Responsible for daily/monthly sales targets
Follows up and prepares daily sales report
Objective
With numerous working experiences in the
UAE, I, a well-presented and very
professional individual, seek a full-time
position in a challenging organization to
expand and utilize my expertise and
experiences.
Skills
Computer Proficiency
Social Media
Leadership Experience
CRM Expertise
Problem-solving abilities
Empathetic Attitude
Genuine Enthusiasm for the
Company and Product
Flexibility
Negotiation
Time Management
Team Work
July 2018 — August 2019
DEEM/EMIRATES NBD (ADECCO) – Dubai, UAE
Identify potential customers through databases, cold calling, follow up leads and telephone/personal
contacts etc.
Provides personal finance products to the specified target customers
Perform as key contact for selected customer
relationships
Responsible for daily/monthly sales targets
- May 2015 — May 2018
DUNIA FINANCE LLC - Dubai, UAE
Interact with customers and prospects and via
telephone Telemarketing with regards to products
offered such as different type of loans, WPS/Labor guarantee
Maximize sales referral opportunities by working with customer service colleagues
Validate that potential customers satisfy all criteria required of a desired customer
Responsible for daily/monthly sales targets
– July 2009 — March 2015
REDHA AL ANSARI EXCHANGE - Dubai, UAE
Generate leads for possible sales, sales promotion and online marketing functions in
the company to improve revenue and remittances
Interact with customers and prospects personally
[Outdoor] and via telephone
Supervise salary disbursement in labor camp or site
[on call]
– September 1999 — March 2009
PHILIPPINE NATIONAL POLICE - Philippines
Serve protect members of the public within the
assigned jurisdiction
Maintain peace and order.
Prevent and investigate crimes and bring offenders to justice
Assist and help citizens in times of natural calamities
– October 1994 — April 1999
PHILIPPINE NATIONAL POLICE - Philippines
Maintain complete and accurate patient records
Takes patients samples, pulses, temperatures and blood pressure
Prepares patients and assist with patient examinations and therapies
Monitors and reports symptoms and changes in
patient status
Education
BACHELOR OF SCIENCE: NURSING -
1992
AMEC Bicol Christian College of
Medicine, PHILIPPINES
POLICE OFFICER - Public Safety Basic
Recruit Course- 1999
Philippine National Police Academy,
PHILIPPINES
Visa Status
WIFE VISA – JUNE 2023
Additional
Info/Qualifications
DRIVING LICENSE – Automatic
Certified Police Officer
(Philippines)
Nursing Graduate