Office Specialist Front Desk
Resume:
LaVonne McQueen
Washington, DC *****
*************************@***********.***
Precise, efficient Medical billing and coding professional with over 10 years of experience inpatient and outpatient billing and coding.Specialize in filing accurate claims, adjusting,rejecting claims and understanding insurance contacts appeals and EOB's. Work Experience
Communications Specialist operator
Community Connections - Washington, DC
April 2007 to June 2010
Answered calls regarding emergencies and routing them to the right personnel.Receives inbound calls from the Community Connection Center involving a emergency.Performs other related duties as required.Using Computer software to view maps recording looking for client information and updating client demographic information as needed to schedule appointment with therapist. Medical Coding and Billing Specialist
US Department of Veterans Affairs - Washington, DC September 2002 to September 2003
Reviewed patient records,identified medical codes and created invoices for billing purposes. Prepared accounts with past due invoices for billing purposes. Managed billing calendar and scheduled claims for payments.Correctly coded and billed medical claims.using ICD-10 Coding Applied official coding convention and rules from American Medical Association and Centers.Engaged also in Pharmaceutical Billing.Maintained billing Charts for billing cycle Review hospital unbilled charges for correctness and accuracy of charges . Ordered and Maintained all pharmacy supplies.
Communicate and trouble shoot problems that interfere with payment of claims etc. Education
High school diploma
Continental Academy - Miramar, FL
September 2004 to Present
Medical office Specialist in Medical terminology
Sanz Medical School - 17st NW
January 2002 to Present
Skills
• Medical Coding
• CPT Coding
• Medical Billing
• ICD-10
• Insurance Verification
• Medical Collection
• Medical Office Experience
• Medical Records
• ICD-9
• Hospital Experience
• EMR Systems
• Ability to handle Microsoft,Medical Manager software,Excel, bookkeeping Billing,coding and updating medical records (10+ years)
• Front desk
• Communication skills
Certifications and Licenses
Medical Office Specialist
RHIA
Medical Office Specialist
June 2002 to Present
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