Grocery Clerk It Support

LUCKY E. OKOJIABULU

Summary

As an experienced Azure technical support and frontend engineer, I possess a unique combination of technical expertise and communication skills. With a deep understanding of Azure services and infrastructure, I am capable of providing reliable technical support to clients and troubleshooting complex issues in a timely manner.

In addition, I have a strong background in frontend development, including HTML, CSS, JavaScript, and various frameworks such as React and Next.js. I am passionate about creating responsive, user-friendly interfaces that enhance the user experience and drive engagement. My skills also extend to cloud-based development, with experience working with Azure DevOps, Git, and other CI/CD tools. I am comfortable working in a collaborative, agile environment and have a proven track record of delivering high-quality work on time and within budget. Also I am a strong support professional experienced with using Microsoft Office suites, Teams, Casebuddy, and DFM tools with a Bachelor of Science degree (B.Sc.-Ed) focused on Computer Science from Tai Solarin University, Ijebu Ode, Ogun State Overall, I am a versatile and dedicated professional with a commitment to continuous learning and professional development. I am eager to contribute my skills and experience to a dynamic team and help drive innovation and growth in a fast-paced, technology-driven industry. I prioritize personal development, integrity, and excellence (PIE) as my core values, and I am determined to contribute significantly towards the accomplishment of organizational visions, missions, and goals by being a valuable team member. WORK EXPERIENCE

Tek Expert, Lagos State, Nigeria

Techincal Support Engineer, March 2022 - Present

Key Responsibilities:

• • Collaborate with Internal Engineers on technical issues providing answers to resolving customer problems.

• • Develop expert solutions to customer problems to ensure customer satisfaction.

• • Facilitate migration and implementation of cloud projects on Microsoft Azure.

• • Assisting customers troubleshoot application deployment issues on Microsoft Azure.

• • Escalating customers’ requests to the product team and monitoring implementation.

• • Troubleshoot and resolve issues of Customers using Azure Services which includes:

- Infrastructure as Code(IAC) Terraform

- Azure API Management azure-api.net)

- Azure Batch Service

- Azure API management resource.

- Azure Monitor(Azure Autoscale Service, Azure Alert Services, Activity & Diagnostic Logs, Metrics)

- Azure Alerts (Both Static & Dynamic Metric Alerts, Activity Log Alerts, Service Health Alerts, and Resource Health Alerts).

- Azure Cloud Services (Azure Web/Worker Role (PaaS))

- Azure Access Control Service (ACS) (*.accesscontrol.windows.net)

- Azure SDK and Visual Studio Integration: Azure SDK for .NET / Azure Tools for Visual Studio/ Azure Diagnostics (WAD) / Cloud Explorer

- Azure Resource Manager (ARM) - (Locks, Tags, Policy, Management Groups, Templates, Powershell, and CLI).

Envivo Communications, Lagos State, Nigeria

Junior Software Engineer, August 2020 - March 2022 Key Responsibilities:

• • Determining the structure and design of web pages.

• • Ensuring user experience determines design choices.

• • Developing features to enhance the user experience.

• • Striking a balance between functional and aesthetic design.

• • Ensuring web design is optimized for smartphones.

• • Building reusable code for future use.

• • Optimizing web pages for maximum speed and scalability.

• • Utilizing a variety of markup languages to write web pages.

• • Maintaining brand consistency throughout design IT Support Engineer, March 2020 - August 2020

Key Responsibilities:

• • Maintaining brand consistency throughout design

• • Setting up accounts for new users

• • Installing and configuring computer hardware, software,systems

• • Monitoring and maintaining computer systems and networks

• • Responding in a timely manner to service issues and requests

• • Providing technical support across the company

• • providing IT support services, troubleshooting and system operations. INTOUCH PRIVATE ACADEMY

ICT Teacher, APRIL 2019- MARCH 2020

Key Responsibilities:

• • Organize, maintain and manage class systems in proper working condition.

• • Teach students and learners to use computers

• • Design and develop appropriate computer instructional materials.

• • Manage and monitor student behavior

• • Developed their ability and aspiration to learn

• • Planning and preparing teaching and learning activities that take account of the needs and well-being of individual learners as well as groups of learners. ULTRA MEDIA LTD

Front End Developer/Graphic Designing (Intern), SEPTEMBER 2018 - DECEMBER 2018 Key Responsibilities:

• • Implementing visual elements that users see and interact with in a web application..

• • Responsible for server-side application logic and integration of the work

• • Create visual concepts, by hand or using computer software, to communicate ideas that inspire, inform, or captivate consumers. NATIONAL YOUTH SERVICE CORP

Community Secondary School Ido (SNR), May 2016 - April 2017 Key Responsibilities:

• • I made a conscious effort to bring out the best in the lives of every child I taught, this added value to the school system; triggered her academic excellence.

• • Developed their ability and aspiration to learn

• • Planning and preparing teaching and learning activities that take account of the needs and well-being of individual learners as well as groups of learners. EDUCATION

2011-2015 - TAI SOLARIN UNIVERSITY OF EDUCATION

Bachelor of Science(Ed), computer science

2007-2009 - C AND S COLLEGE AYOBO LAGOS STATE

NOV/DEC WASSCE

PERSONAL DATA

Sex: Male

Email: ********@*****.***

Phone No: +1-443-****-***

Address: 2947 Allendale road, Apt A, Baltimore, MD, 21316

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